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Altius Customer Services

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3.1

based on 155 Reviews

Filter reviews by

Altius Customer Services Customer Success, Service & Operations Department Navi Mumbai Reviews

Updated 16 Feb, 2025

Overall Rating

1.7/5

based on 8 reviews

Rating distribution

2 (25.0%)

4 (50.0%)

0 (0%)

2 (25.0%)

Category Ratings

2.4

Job security

2.1

Work-life balance

1.9

Salary

1.7

Skill development

1.5

Work satisfaction

1.3

Company culture

1.3

Promotions

What employees say about Altius Customer Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

50% employees reported

Flexible timing

40% employees reported

No travel

75% employees reported

View more detailed insights

Gender based rating

1.5

Rated by Women

4 reviews

4.2

Rated by Men

4 reviews

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8 reviews found

Sort by: Popular

Customer Service Executive in Navi Mumbai

Full Time

Service Delivery Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 13 Jan 2025

Likes

Nothing

Dislikes

Worst company to work with no cleanliness, water is not even good no proper canteen , washroom access you have to buy , dirty colleague , mosquitos , bedbugs

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Support Associate in Navi Mumbai

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Oct 2024

Likes

Nothing

Dislikes

Poor management, no hike,

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Team Lead Operations in Navi Mumbai

Full Time

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 16 May 2023

Likes

support staff such as quality, trainers are encouraging

Work-life balance - Good

Dislikes

False commitments about permanent WFH by HR

Skill development - Poor
Promotions - Poor
Company culture - Bad

Customer Service Associate in Navi Mumbai

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Feb 2025

Likes

Job security

Job security - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Promotion chances are less

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Senior Customer Care Representative in Navi Mumbai

Current Process - Styldod.com Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 03 Oct 2021

Likes

The management is good,company policies are strict,work culture is good if you get the correct supervisior/Manager to work with

Job security - Good

Dislikes

During the Covid period we have been working from home since March-2019 till date,Even while working for International process our night allowances have been cancelled,no electricity reimbursement and also our salaries were deducted from March-19 to December - 19 from 15% to 7%,Initially we were given Rs 600 as internet reimbursement this has been reduced to Rs 350 since September-20.Most of all if any employee is covid positive an on leave for treatment he does not have any relief from the company he will be marked without pay if he does not have paid leave available with him....Read More

Work Details

In the last 8 yrs with this company I have worked in various processes with different managers,but my last manager for 3 yrs is very arrogant he only favours people who say you are always correct even if he is wrong

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Navi Mumbai

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 May 2018

Likes

The boss of the company are very helpful and very good team leaders

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Work life balance

Customer Service Executive in Navi Mumbai

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 17 Mar 2019

Likes

Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Work Details

Good

Work timings: Flexible Timings

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Altius Customer Services.

Team Lead Operations in Navi Mumbai

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 13 Feb 2019

Likes

Amazing work culture, fantastic team lead by awesome people, ample growth opportunity with lots to learn....

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Return to all reviews

Top trending discussions

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Career Growth

2w (edited)

a senior consultant

I got an offer from both the companies, manager role. Flipkart’s offer: fixed (x) + variable pay + stock Deloitte’s offer: fixed (x+1) + variable + 1.5L joining bonus Variable pay % is the same. Flipkart is offering a sizeable huge chunk in stock. What should I consider apart from compensation? Annual hikes, WLB, work culture, etc? (Note that It’s a non IT role)

Flipkart vs Deloitte

Flipkart

Deloitte USI

69 participants . poll closed

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AmbitionBox has 8 Altius Customer Services reviews submitted by Altius Customer Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Altius Customer Services is the right company for ...Read more

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Altius Customer Services Reviews

Altius Customer Services Salaries in Customer Success, Service & Operations Department in Navi Mumbai

Quality Analyst 3 salaries	₹3 L/yr - ₹3.4 L/yr
Senior Team Leader Operations 3 salaries	₹4.6 L/yr - ₹4.6 L/yr
Team Leader Quality 2 salaries	₹3.9 L/yr - ₹4.9 L/yr
Team Lead Operations 2 salaries	₹3.7 L/yr - ₹4 L/yr
Virtual Relationship Manager 1 salary	₹2.5 L/yr - ₹2.5 L/yr