Admiral Solutions Customer Care Executive Reviews

Likes

One of the best company I've ever worked, the best support 😍❤️ and with all the additional benefits 💓🙏

Dislikes

N/A

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

Previously it used to be better place to work and earn good amount But I know lots of friends who joined admiral in 2013 still there probation is not cleared till dec 2024. So whenever join this company make sure don't get in honey coated benefits of the company when they say you will get ceb of 10k and salary will be increment happens twice a year that's totally a lie.. they can change the probation criteria any time . So if you are getting hired on lesser salary with perks and benifits make sure it will get removed after 3-4 months later...Read More

Dislikes

Management treats you very well at starting of 1-2 months after that holds your salary at any time even if you have provided medical docs to them. They always says with the surveys its great place to work but the policies they have are pathetic . Admiral solution also holded the salary of pregnant lady which was unexpected and shocking for me when I came to know about it. They have multiple policies and benifits but make sure you should never be unfit or any medical reasons should impact your work or else your salary is going to be on hold...Read More

Work Details

Work policy: It's totally depends on management

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

If you are unwell and take leave it will be counted as unplanned and you have to login even if you are dead. If you provide medical document it will still be unplanned. You need to wait for a month to apply leave they have this stupid thing called portal. Once it will open their server get hang and till the time you apply leave all of the dates will be gone then go beg with employee for leave swap. If you have an emergency at home LOG IN NO REASON ACCEPTED If you are facing any IT issues and you are not logged in it will be counted as work back ( means you have to be logged even even after your shift to complete the login hours ) Mental pressure calls after calls not even a second a to breath and if you punch ACW you’ll be forced to remove acw and take calls. In other companies you can punch ACW half n hr before your log out or 15 min but in admiral you have to log in until your shift end and if any call land last minute you have to take it cant sent it back to queue. Probation time is 6 months but if you get three red calls you are not eligible for promotions and it will extend the time for more 3 months so 9 months They have a CEB plan for which they payout 2500₹ a month if you are taking a leave or half day due to emergency you wont get 2500₹ SCR like plus one or called SME they have so much of attitude like they are working in google, they want us to learn everything in 7 months and they say they have learnt the process in 2 years no one on one support all on teams where one scr is giving support to 6 more employees wait for your turn. And after 3 months they say you all are by yourself now no SCR support. A lot more i have but admiral is a DEATH WELL JOIN AT YOUR OWN RISK. DONT FALL FOR A TRAP I HAVE NOTHING TO SAY POSITIVE. THIS IS MY REVIEW OF ADMIRAL SOLUTIONS....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Rhe most pathetic company in terms of micro management..... They have very vicious rule of staff filing.... this was the rule of the English at the time of colonial regime in this company.

Dislikes

nothing..,...

Work Details

Work policy: Nothing fix

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Amazing place to work. Growth + Money.

Dislikes

NA

Work Details

Work policy: Depends on the reauirement

Work timings: Flexible Timings

Likes

Everything, admiral' work culture, opportunities. I have never seen a company like admiral. Its a great organization to work with.

Dislikes

What to say when there is nothing bad about admiral.

Work Details

It was amazing and I had a great experience with admiral.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

They paid very good for overtimes also incentives are very good in Admiral..also admiral gives profit sharing to his each nd every employee.

Likes

Admiral is a big family and friendly work culture.

Dislikes

Nothing.

Work Details

Could not have been better.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Favouritism of managers, sme's not approachable, leaves are sanctioned basis if you are your managers favourite

Work Details

Process is too too complex and vast that'sy they pay u good incentive.. Which is not easy to achieve

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.