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Admiral Solutions Interview Questions and Answers
Admiral Solutions Interview Experiences
8 interviews found
Selected
(1 Question)
- Q1. Basic introduction to assess your English speaking skills
(1 Question)
- Q1. English speaking
Interview Preparation Tips
Selected
I applied via Referral and was interviewed in Aug 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Why you are leaving your current organisation?
- Q2. Why do you want to join Admiral Solutions?
- Q3. And many more questions want full list email me at *****
(2 Questions)
- Q1. Why should we hire you?
- Q2. What are the traits of customer service representative?
- Ans.
Customer service representatives should possess excellent communication skills, empathy, problem-solving abilities, and patience.
Excellent communication skills: Customer service representatives should be able to effectively communicate with customers, both verbally and in writing.
Empathy: They should be able to understand and relate to the customer's feelings and concerns.
Problem-solving abilities: Customer service rep...
Interview Preparation Tips
Aman
(1 Question)
- Q1. Introduction about your self
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing exceptional service
Empathetic and dedicated approach
Excellent communication skills
Topic was given to speak
Selected
I appeared for an interview in Apr 2023, where I was asked the following questions.
- Q1. Do you understand what it means to deliver as customer services and also retain customers to renew their policies with us?
- Ans.
Delivering customer service means meeting needs and ensuring satisfaction to encourage policy renewals.
Understanding customer needs: Actively listen to clients to tailor services that meet their specific requirements.
Effective communication: Keep clients informed about policy details, changes, and benefits to build trust.
Proactive support: Reach out to customers before policy expiration to discuss renewal options and a...
- Q2. Do you believe in working hard to learn our product and services initially to help you in the long run?
- Ans.
Absolutely, understanding our products and services is crucial for long-term success and effective support.
Deep product knowledge enables better customer support, leading to higher satisfaction.
For example, knowing the features of a software product helps in troubleshooting issues effectively.
Learning services allows for better cross-selling opportunities, enhancing revenue.
Investing time in understanding the product i...
- Q3. Do you understand business requirements in this tough competitive business environment, and why need to work that extra to help customers and internal targets ?
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Jul 2022. There were 5 interview rounds.
(2 Questions)
- Q1. Basic questions about the candidate
- Q2. Why do you want to join Admiral
Differs every time according to the interviewer
(3 Questions)
- Q1. Basic understanding of UK accent & culture
- Q2. Depends on the person
- Q3. Depends on the interviewer
(2 Questions)
- Q1. Operations round by Ops & trainer
- Q2. Depends on the person
I applied via Naukri.com and was interviewed in Oct 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Tell me about yourself.
- Q2. I had given my answer.
Interview Preparation Tips
I applied via Referral and was interviewed in Oct 2019. There were 5 interview rounds.
Interview Questionnaire
3 Questions
- Q1. How you'll help a new trainee?
- Q2. What is insurance, renewal, retention?
- Ans.
Insurance is a contract between an individual and an insurance company to protect against financial loss. Renewal is the process of extending the contract. Retention is the ability to keep customers from switching to another company.
Insurance is a means of protection against financial loss.
Renewal is the process of extending the contract between the individual and the insurance company.
Retention is the ability to keep ...
- Q3. How you'll adjust yourself in a new department?
- Ans.
I will adjust myself in a new department by being open-minded, adaptable, and proactive.
I will familiarize myself with the department's goals, processes, and team dynamics.
I will actively seek feedback and guidance from colleagues and supervisors.
I will be open to learning new skills and technologies required for the role.
I will communicate effectively with team members and build positive relationships.
I will take init...
Interview Preparation Tips
I appeared for an interview in Oct 2017.
Interview Questionnaire
1 Question
- Q1. Tell us about yourself and your past work experience.
- Ans.
I am a dedicated customer care executive with 5 years of experience in handling customer inquiries and resolving issues.
Worked at XYZ Company for 3 years, handling phone and email inquiries
Managed a team of customer service representatives at ABC Company for 2 years
Implemented new customer service strategies that improved customer satisfaction ratings
Received multiple awards for outstanding customer service performance
Interview Preparation Tips
Experience: Actually i have a vast experience from marketing to writing to customer retentions but they are more focussed on how much money will you draw and stability.
Tips: Keep it simple and straight forward
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I applied via Campus Placement and was interviewed before Jul 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Check if binary tree is balanced or not.
- Q2. Detect loops in linked list.
Interview Preparation Tips
Skills evaluated in this interview
I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Basics of python, project related questions
- Q2. Basic SQL, few simple problem solving questions
(2 Questions)
- Q1. Interests, hobbies ,general HR questions
- Q2. Expected hike, salary, work timings preferred
Interview Preparation Tips
Admiral Solutions Interview FAQs
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Admiral Solutions Interviews By Designations
- Admiral Solutions Customer Care Executive Interview Questions
- Admiral Solutions Executive Officer Interview Questions
- Admiral Solutions Customer Care Representative Interview Questions
- Admiral Solutions Service Advisor Interview Questions
- Admiral Solutions Senior Customer Care Representative Interview Questions
- Admiral Solutions SME Interview Questions
Interview Questions for Popular Designations
Overall Interview Experience Rating
based on 13 interview experiences
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Admiral Solutions Reviews and Ratings
based on 138 reviews
Rating in categories
|
Customer Care Executive
54
salaries
|  ₹3.6 L/yr - ₹6 L/yr |
|
Customer Service Executive
50
salaries
| ₹3.8 L/yr - ₹6.5 L/yr |
|
Customer Care Representative
49
salaries
| ₹3.8 L/yr - ₹6 L/yr |
|
Team Manager
46
salaries
| ₹5.5 L/yr - ₹12 L/yr |
|
Customer Service Representative
20
salaries
| ₹3.5 L/yr - ₹5 L/yr |
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