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Admiral Solutions Interview Questions and Answers
Admiral Solutions Interview Experiences
8 interviews found
Anonymous
Selected
(1 Question)
- Q1. Basic introduction to assess your English speaking skills
(1 Question)
- Q1. English speaking
Interview Preparation Tips
Selected
I applied via Referral and was interviewed in Aug 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Why you are leaving your current organisation?
- Q2. Why do you want to join Admiral Solutions?
- Q3. And many more questions want full list email me at *****
(2 Questions)
- Q1. Why should we hire you?
- Q2. What are the traits of customer service representative?
- Ans.
Customer service representatives should possess excellent communication skills, empathy, problem-solving abilities, and patience.
Excellent communication skills: Customer service representatives should be able to effectively communicate with customers, both verbally and in writing.
Empathy: They should be able to understand and relate to the customer's feelings and concerns.
Problem-solving abilities: Customer service rep...
Interview Preparation Tips
Aman
(1 Question)
- Q1. Introduction about your self
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing exceptional service
Empathetic and dedicated approach
Excellent communication skills
Topic was given to speak
Selected
I appeared for an interview in Apr 2023, where I was asked the following questions.
- Q1. Do you understand what it means to deliver as customer services and also retain customers to renew their policies with us?
- Ans.
Delivering customer service means meeting needs and ensuring satisfaction to encourage policy renewals.
Understanding customer needs: Actively listen to clients to tailor services that meet their specific requirements.
Effective communication: Keep clients informed about policy details, changes, and benefits to build trust.
Proactive support: Reach out to customers before policy expiration to discuss renewal options and a...
- Q2. Do you believe in working hard to learn our product and services initially to help you in the long run?
- Ans.
Absolutely, understanding our products and services is crucial for long-term success and effective support.
Deep product knowledge enables better customer support, leading to higher satisfaction.
For example, knowing the features of a software product helps in troubleshooting issues effectively.
Learning services allows for better cross-selling opportunities, enhancing revenue.
Investing time in understanding the product i...
- Q3. Do you understand business requirements in this tough competitive business environment, and why need to work that extra to help customers and internal targets ?
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Jul 2022. There were 5 interview rounds.
(2 Questions)
- Q1. Basic questions about the candidate
- Q2. Why do you want to join Admiral
Differs every time according to the interviewer
(3 Questions)
- Q1. Basic understanding of UK accent & culture
- Q2. Depends on the person
- Q3. Depends on the interviewer
(2 Questions)
- Q1. Operations round by Ops & trainer
- Q2. Depends on the person
I applied via Naukri.com and was interviewed in Oct 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Tell me about yourself.
- Ans.
Detail-oriented office executive with strong organizational skills and a passion for enhancing workplace efficiency.
Background: I have over 5 years of experience in administrative roles, managing office operations and supporting executive teams.
Skills: Proficient in Microsoft Office Suite, with advanced Excel skills for data analysis and reporting.
Achievements: Successfully implemented a new filing system that reduced ...
- Q2. I had given my answer.
Interview Preparation Tips
I applied via Referral and was interviewed in Oct 2019. There were 5 interview rounds.
Interview Questionnaire
3 Questions
- Q1. How you'll help a new trainee?
- Q2. What is insurance, renewal, retention?
- Ans.
Insurance is a contract between an individual and an insurance company to protect against financial loss. Renewal is the process of extending the contract. Retention is the ability to keep customers from switching to another company.
Insurance is a means of protection against financial loss.
Renewal is the process of extending the contract between the individual and the insurance company.
Retention is the ability to keep ...
- Q3. How you'll adjust yourself in a new department?
- Ans.
I will adjust myself in a new department by being open-minded, adaptable, and proactive.
I will familiarize myself with the department's goals, processes, and team dynamics.
I will actively seek feedback and guidance from colleagues and supervisors.
I will be open to learning new skills and technologies required for the role.
I will communicate effectively with team members and build positive relationships.
I will take init...
Interview Preparation Tips
I appeared for an interview in Oct 2017.
Interview Questionnaire
1 Question
- Q1. Tell us about yourself and your past work experience.
- Ans.
I am a dedicated customer care executive with 5 years of experience in handling customer inquiries and resolving issues.
Worked at XYZ Company for 3 years, handling phone and email inquiries
Managed a team of customer service representatives at ABC Company for 2 years
Implemented new customer service strategies that improved customer satisfaction ratings
Received multiple awards for outstanding customer service performance
Interview Preparation Tips
Experience: Actually i have a vast experience from marketing to writing to customer retentions but they are more focussed on how much money will you draw and stability.
Tips: Keep it simple and straight forward
Top trending discussions
Interview questions from similar companies
I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.
Aptitude test
Current affairs
(1 Question)
- Q1. Puzzle , sql related questions
Interview Preparation Tips
Interview Preparation Tips
Experience: It was nice set of mixed bag questions each challenging your brain to scratch more and find the trick.
Tips: Be calm in solving the questions, Practice few tricks to solve
work,time,distance,number series problem etc. quickly to help save the
time.
Duration: 20 minuntes minutes
Total Questions: 25
Round: Resume Shortlist
Experience: I think resume played a important role in selection processes.
Tips: Make it simple and HIGHLIGHT your good work and experiences.Interviewer don't have time to go through whole crap what we write so basically focus on highlighting your achievements and internships.
Round: Group Discussion
Experience: People are dying to take the opportunity and speak.You will be facing a fish market in few cases, rest it is calm and everyone is given a chance to put forward there point.
Tips: Generally u have to decide which side of the boat u want to be on.
Either go against the topic or in favor whichever you are more
comfortable with.
College Name: IIT ROORKEE
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Admiral Solutions Interviews By Designations
- Admiral Solutions Customer Care Executive Interview Questions
- Admiral Solutions Executive Officer Interview Questions
- Admiral Solutions Customer Care Representative Interview Questions
- Admiral Solutions Service Advisor Interview Questions
- Admiral Solutions Senior Customer Care Representative Interview Questions
- Admiral Solutions SME Interview Questions
Interview Questions for Popular Designations
Overall Interview Experience Rating
based on 13 interview experiences
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Admiral Solutions Reviews and Ratings
based on 138 reviews
Rating in categories
|
Customer Care Executive
53
salaries
|  ₹3.6 L/yr - ₹6 L/yr |
|
Customer Care Representative
47
salaries
| ₹3.8 L/yr - ₹6 L/yr |
|
Team Manager
47
salaries
| ₹5.7 L/yr - ₹13.2 L/yr |
|
Customer Service Executive
46
salaries
| ₹3.8 L/yr - ₹6.5 L/yr |
|
Customer Service Representative
20
salaries
| ₹3.5 L/yr - ₹5 L/yr |
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