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Admiral Solutions Customer Care Executive Interview Questions and Answers

Updated 27 Sep 2024

Admiral Solutions Customer Care Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduction about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong focus on providing exceptional service

    • Empathetic and dedicated approach

    • Excellent communication skills

  • Answered by AI
Round 2 - Group Discussion 

Topic was given to speak

I appeared for an interview in Oct 2017.

Interview Questionnaire 

1 Question

  • Q1. Tell us about yourself and your past work experience.
  • Ans. 

    I am a dedicated customer care executive with 5 years of experience in handling customer inquiries and resolving issues.

    • Worked at XYZ Company for 3 years, handling phone and email inquiries

    • Managed a team of customer service representatives at ABC Company for 2 years

    • Implemented new customer service strategies that improved customer satisfaction ratings

    • Received multiple awards for outstanding customer service performance

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Experience: Actually i have a vast experience from marketing to writing to customer retentions but they are more focussed on how much money will you draw and stability.
Tips: Keep it simple and straight forward

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Share about yourself.
  • Q2. Previous experience.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Can you describe yourself?
  • Ans. 

    I am a results-driven sales executive with a proven track record of exceeding targets and building strong client relationships.

    • Experienced in developing and implementing sales strategies

    • Skilled in negotiating and closing deals

    • Excellent communication and interpersonal skills

    • Strong ability to analyze market trends and competitor activity

  • Answered by AI
  • Q2. What are the reasons we should consider hiring you?
  • Ans. 

    I have a proven track record of exceeding sales targets and building strong relationships with clients.

    • Proven track record of exceeding sales targets

    • Strong relationship-building skills

    • Experience in the industry

    • Ability to adapt to different sales strategies

  • Answered by AI
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Dec 2022. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. This is a HR round includes introduction & previous job experience.
  • Q2. Tell me about yourself
  • Ans. 

    Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.

    • 10+ years of experience in sales, with a focus on B2B sales

    • Consistently achieved or exceeded sales targets by 20% or more

    • Developed and maintained strong relationships with key clients, resulting in repeat business and referrals

    • Expertise in consultative selling and solution-based approach

    • Proficient in CRM...

  • Answered by AI
Round 3 - Case Study 

In 2nd round they have asked about my previous jobe role & responsibilities with Case study.

Round 4 - HR 

(2 Questions)

  • Q1. 3rd Round with HRBP with repeated questions.
  • Q2. Tell me about yourself
  • Ans. 

    Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.

    • 10+ years of experience in sales, with a focus on B2B sales

    • Consistently achieved or exceeded sales targets by 20% each quarter

    • Built and maintained a portfolio of key accounts, resulting in a 30% increase in revenue

    • Strong negotiation and communication skills, with the ability to effectively present and cl...

  • Answered by AI
Round 5 - One-on-one 

(1 Question)

  • Q1. Please elaborate previous job roles and responsibilities
  • Ans. 

    As a Sales Executive, my previous job roles involved managing client relationships, generating leads, and achieving sales targets.

    • Managed a portfolio of clients and built strong relationships with key decision-makers

    • Identified and pursued new business opportunities through lead generation and prospecting

    • Developed and executed sales strategies to meet or exceed sales targets

    • Conducted product presentations and demonstrat...

  • Answered by AI
Round 6 - One-on-one 

(2 Questions)

  • Q1. This is my 5th round for Sales executive inbound calling profile with repeated questions. Still, No feedback is shared after taking 05 rounds.
  • Q2. Tell me about yourself.
  • Ans. 

    I am an experienced Sales Executive with a proven track record of exceeding targets and building strong client relationships.

    • Over 5 years of experience in sales, with a focus on B2B sales

    • Consistently achieved or exceeded sales targets by 20% each quarter

    • Developed and maintained relationships with key clients, resulting in a 30% increase in repeat business

    • Implemented effective sales strategies, resulting in a 15% increa...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be ready for 4-5 rounds of interview for entry level position.

I appeared for an interview in Aug 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What you do and how you can sell the product to customer
  • Ans. 

    I understand the customer's needs and demonstrate how our product can meet those needs, highlighting its unique features and benefits.

    • Listen actively to the customer's needs and concerns

    • Explain how our product can solve their problems or meet their needs

    • Highlight the unique features and benefits of our product

    • Provide examples of how our product has helped other customers

    • Address any objections or concerns the customer m...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Dotpe is a company where the management will say somethink else at the time of interview and when you get on board there points get changes . There is lot and lot of sales pressure and if you dont get a sale in a week they will put you on PIP and the management even dont help you how to geg out of PIP
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Education to identify strengths and weaknesses, and guide academic or career choices.

Interview Preparation Tips

Interview preparation tips for other job seekers - personality aptitude assesses personalty traits, such as behavior, attitude, and interests.

I appeared for an interview before Sep 2020.

Round 1 - Coding Test 

(1 Question)

Round duration - 60 mins
Round difficulty - Medium

  • Q1. 

    Railway Seat Berth Determination

    Given a railway seat number represented as an integer, determine if it is a valid seat number and identify its berth type. Possible berth types include lower berth, middle...

  • Ans. 

    Given a railway seat number, determine if it is valid and identify its berth type.

    • Parse input integer 't' for number of test cases

    • For each test case, check if seat number is valid (1 <= N <= 100)

    • Identify berth type based on seat number and output the result

    • Possible berth types are Lower, Middle, Upper, Side Lower, and Side Upper

  • Answered by AI
Round 2 - Video Call 

(1 Question)

Round duration - 90 mins
Round difficulty - Hard

First they asked me to introduce myself then they started questioning on oops concept from basic to advance level such as inheritance, polymorphism, abstraction, exception handling , STL etc. Next they started questioning on data structures. They asked me the logic of “how to find the middle of a linked list”.

  • Q1. 

    Matrix Symmetry Check

    You are provided with a square matrix. Your task is to return true if the matrix is symmetric; otherwise, return false.

    A symmetric matrix is characterized by its transpose being eq...

  • Ans. 

    Check if a square matrix is symmetric by comparing it with its transpose.

    • Iterate through the matrix and compare each element with its corresponding element in the transpose

    • If any pair of elements do not match, return false immediately

    • If all pairs match, return true at the end

  • Answered by AI

Interview Preparation Tips

Professional and academic backgroundI completed Computer Science Engineering from K. K. Wagh Institute Of Engineering Education And Research. I applied for the job as Software Engineer in PuneEligibility criteria6.0 CGPAJosh Technology Group interview preparation:Topics to prepare for the interview - Data Structures, OOPS, DBMS, Python, SQLTime required to prepare for the interview - 3 monthsInterview preparation tips for other job seekers

Tip 1 : Clear the basic concepts of data structure and OOPs.
Tip 2 : Use coding ninja platform and Hackerearth for practice on coding skills.
Tip 3 : Use Geeks For Geeks for interview preparation.

Application resume tips for other job seekers

Tip 1: Make your resume short and try to make it of one page only.
Tip 2: Add relevant keywords

Final outcome of the interviewRejected

Skills evaluated in this interview

Interview Preparation Tips

Round: Test
Experience: It was nice set of mixed bag questions each challenging your brain to scratch more and find the trick.
Tips: Be calm in solving the questions, Practice few tricks to solve

work,time,distance,number series problem etc. quickly to help save the

time.
Duration: 20 minuntes minutes
Total Questions: 25

Round: Resume Shortlist
Experience: I think resume played a important role in selection processes.
Tips: Make it simple and HIGHLIGHT your good work and experiences.Interviewer don't have time to go through whole crap what we write so basically focus on highlighting your achievements and internships.

Round: Group Discussion
Experience: People are dying to take the opportunity and speak.You will be facing a fish market in few cases, rest it is calm and everyone is given a chance to put forward there point.
Tips: Generally u have to decide which side of the boat u want to be on.

Either go against the topic or in favor whichever you are more

comfortable with.

College Name: IIT ROORKEE

I applied via Recruitment Consultant and was interviewed in Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Object Oriented Concepts and basic list/tuple/dictionary/ datetime conversion
  • Q2. Project done in last company and how will you help Saama?

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to frame answers end to end and stick to what you have done. Don't try to exaggerate.

Admiral Solutions Interview FAQs

How many rounds are there in Admiral Solutions Customer Care Executive interview?
Admiral Solutions interview process usually has 2 rounds. The most common rounds in the Admiral Solutions interview process are HR and Group Discussion.

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Admiral Solutions Customer Care Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Admiral Solutions Customer Care Executive Salary
based on 45 salaries
₹3.6 L/yr - ₹5.6 L/yr
69% more than the average Customer Care Executive Salary in India
View more details

Admiral Solutions Customer Care Executive Reviews and Ratings

based on 19 reviews

3.0/5

Rating in categories

2.5

Skill development

3.0

Work-life balance

2.9

Salary

2.8

Job security

3.2

Company culture

2.4

Promotions

2.6

Work satisfaction

Explore 19 Reviews and Ratings
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