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Admiral Solutions Senior Customer Care Representative Interview Questions and Answers

Updated 24 Apr 2020

Admiral Solutions Senior Customer Care Representative Interview Experiences

1 interview found

I applied via Referral and was interviewed in Oct 2019. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. How you'll help a new trainee?
  • Q2. What is insurance, renewal, retention?
  • Ans. 

    Insurance is a contract between an individual and an insurance company to protect against financial loss. Renewal is the process of extending the contract. Retention is the ability to keep customers from switching to another company.

    • Insurance is a means of protection against financial loss.

    • Renewal is the process of extending the contract between the individual and the insurance company.

    • Retention is the ability to keep ...

  • Answered by AI
  • Q3. How you'll adjust yourself in a new department?
  • Ans. 

    I will adjust myself in a new department by being open-minded, adaptable, and proactive.

    • I will familiarize myself with the department's goals, processes, and team dynamics.

    • I will actively seek feedback and guidance from colleagues and supervisors.

    • I will be open to learning new skills and technologies required for the role.

    • I will communicate effectively with team members and build positive relationships.

    • I will take init...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, answer confidently with proper explanations and examples.

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Aug 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Very Basic questions about your last work exp. and if you are comfortable with night and rotational shift.
  • Q2. Why you are choosing Us?
  • Ans. 

    We are choosing you because of your excellent reputation and commitment to customer satisfaction.

    • Your company has a strong track record of providing exceptional customer service.

    • We have heard positive feedback from other customers about their experiences with your company.

    • Your company's values align with our own, particularly in terms of prioritizing customer satisfaction.

    • We believe that working for your company will p...

  • Answered by AI
  • Q3. First round was easy, it was a written test. It had 2 unseen passages and then 5-6 simple English fill in the blanks sentences.

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing specific just be yourself and confident don't worry if you don't know anything about gaming.

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