Admiral Solutions Customer Care Representative Reviews
based on 12 reviews
Updated 9 Jun, 2024
Overall Rating
4.5/5
How AmbitionBox ratings work?
Category Ratings
4.6
Skill development
4.6
Salary & Benefits
4.5
Job Security
4.4
Work Satisfaction
4.4
Work-Life balance
4.4
Company culture
4.4
Promotions/Appraisal
Admiral Solutions is rated
4.5 out of 5 stars on
AmbitionBox, based on 12 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Admiral Solutions is rated
4.5 out of 5 stars on
AmbitionBox, based on 12 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
12 reviews found
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Popular
Customer Care Representative in
Gurgaon / Gurugram
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Jan 2023
Likes
I am proud to be a part of the #Admiral which is a best place to work for.
Mutual respect for everyone from talk to bottom, integrity, excellent coordination between management and employees + support for the personal & professional development is key to #Admiral for being a best company on this earth.
Dislikes
Nothing for dislike.
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Representative in
Gurgaon / Gurugram
Customer Care Representative in
Gurgaon / Gurugram
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 26 Jun 2022
Likes
I have worked with Admiral Solutions for almost a year and three months and I am consistently impressed with their proactive approach towards the customers as well as the front line staff with the help, professional care and their positive attitude.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Representative in
New Delhi
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Jun 2024
Overall Rating
Customer Care Representative in
Gurgaon / Gurugram
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 17 Sep 2019
Likes
Process is easy
Dislikes
Politics, less growth, no one to identify good talents with actual ideas and quality skill
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Representative in
Gurgaon / Gurugram
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Jul 2020
Likes
Totally amazed with kind of support received from my organization and management. Not only my job was secured but I got my salary before time. The £500 bonus was the icing on the cake. They took care of all the requirements of all the employees and supported us in every possible way during these hard times. Managers and people from PS kept calling us to know about the well being. No company can take care of their employees better than this....Read More
Dislikes
Nothing. I love the environment and work culture.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Representative in
Gurgaon / Gurugram
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Oct 2020
Likes
I like the way the company treat its employees and it's been amazing experience so far specially in this challenging situation. People are open to feedbacks and are always keen to give their best to its employees. A special thanks to our CEO and his wife for his lovely gesture.
Dislikes
There is nothing that I dislike about Admiral. I have learnt alot and there's alot more to in the coming years.
Work Details
Life at Admiral Solutions is just flawless. I am glad to work for such an amazing organization
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Admiral Solutions.
Customer Care Representative in
Gurgaon / Gurugram
Customer Care Representative in
Gurgaon / Gurugram
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 01 Apr 2021
Likes
It was a terrible experience working there for almost 3 years. I was into a situation wherein I couldn't leave/change my job. They don't value employees. This British company treats it's Indian employees as their slave. When you spent certain time with them, they will decrease your salary providing some silly reasons and will put you in a situation to compromise with it or leave the Job. Their planning was to fire almost 50-60% Indian employees (applying automation for the tasks). But corona pandemic spoilt their plans and they were forced to give some extra money to Indian employees as UK staff was unable to work. As soon as Corona pandemic situation will be over they will again come up with automation Idea and people will loose their Job. Management is quite flattering to UK staff. EUI India management team can do anything worst to please their UK Bosses. In my 11 years BPO career I never seen such Worst Place to Work. In 3 years time (Aug 2017- Feb 2020) my salary got reduced twice. Manager had no shame to hide the email about salary structure and benefits....Read More
Dislikes
Management is Liar.
They don't value employees.
They do mental harrassment to their employees and later provide councelling.
Work Details
Every day hell lot of useless team meeting and Organisers also don't know the agenda at times. It creates pressure to complete work in remaining time. Total 10 minutes extra break in a month for Washroom/Emergency).
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Representative in
Gurgaon / Gurugram
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 01 Oct 2019
Likes
Culture and money if you are there for long term
Dislikes
Complain
Work Details
Ccr
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Representative in
Gurgaon / Gurugram
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 04 May 2018
Likes
Some of the teammates are amazing..You get refresh training all the time..So that was again amazing. Don't have much time to explain in details
Dislikes
They will terminate you just before you complete 3 years to avoid paying company's share by giving silly excuses n completely put back of all the million good things that you have done for the company..No job security. Too much of internal bad policies that we are not aware of....You will also get warning for dancing with the beautiful gal from the...haha...Just can't believe it. Don't have much time to explain in details...Read More
People also ask about Admiral Solutions's Customer Care Representatives
How is Admiral Solutions to work for?
Admiral Solutions is rated 4.5 out of 5, based on 12 reviews by employees on AmbitionBox.
Admiral Solutions is known for Skill development which is rated at the top and given a rating of 4.6. However, Company culture is rated the lowest at 4.4 and can be improved. To know first hand how it is like to work at Admiral Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Admiral Solutions?
According to AmbitionBox ratings, Admiral Solutions employees rate its salary and benefits as 4.6 out of 5. You can know more about Admiral Solutions Salaries at AmbitionBox
How is the work culture at Admiral Solutions?
Work culture is rated 4.4 at Admiral Solutions by 12 employees. While job security is rated 4.5 and work-life balance is rated 4.4 at Admiral Solutions. Read detailed reviews by employees of Admiral Solutions on AmbitionBox.
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