24/7 Customer Executive review

What employees say about 24/7 Customer?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

88% employees reported

Flexible timing

53% employees reported

No travel

68% employees reported

View more detailed insights

Gender based rating

3.2

Rated by Women

19 reviews

3.0

Rated by Men

46 reviews

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Top Mentions in 24/7 Customer Executive Reviews

69 reviews found

Sort by: Popular

Executive in Bangalore / Bengaluru

Marketing Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 01 Oct 2019

Likes

The best thing about 24/7 is the environment, and of course the team mates. However, environment cannot be good if there are no fun team mates and due to the reasons mentioned on the dislike option, people leave! so instead of keep recruiting new joinees why not reten the tenured employee.

Dislikes

The most important valuable thing that you can get and expect from a company is salary, which is pretty less and it is the most important factor. Sometimes things are not systematic and transparent, also we have to run arround for simple problem, we handle customer and help out customer to solve their issue but who is responsible for helping the employees issues. I do not blame anyone as person on this, just in General what I have obesrved over 21 months. There are more demerits than to talk about merits. Less opportunity to earn but more opportunity to lose your salary/variable bonus amount. For e.g. there is hardly OT payouts if employee want to work hard and earn some extra money for themselves, for 1-2 or half % points your whole incentive clashes, learning opportunity is less, respect for every individual is very important....Read More

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

When I joined this company it was an amazing experience for me, the main reason was the trainers and my team mates they are totally lit. Then after the training got over, thing changed.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Executive in Bangalore / Bengaluru

Full Time

Sales Support & Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 22 Jan 2025

Dislikes

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

5.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 28 Nov 2024

Likes

Salary is very less for executives

Skill development - Excellent
Company culture - Excellent

Dislikes

Salary

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

2.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 27 Nov 2024

Likes

Culture is nice, company environment is nice

Skill development - Excellent
Job security - Excellent
Company culture - Excellent

Dislikes

Manager and team leader will torture you to work as their requirements and they will chill there

Salary - Bad
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 07 Nov 2024

Likes

The office building

Dislikes

Too much work pressure and less pay

Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Oct 2024

Likes

Skill development - Excellent
Job security - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Less salary more work

Salary - Bad
Promotions - Bad

Executive in Bangalore / Bengaluru

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 May 2024

Likes

[24]7.ai has good work culture.

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

[24]7.ai is slow in growth.

Work Details

Work days: Rotational Shift

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Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 May 2024

Likes

Working in 24/7.Ai is a great experience. If again I have a chance I definitely go back.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Only promotions and appraisal except that everything is fine.

Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Executive in Bangalore / Bengaluru

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 06 Dec 2023

Likes

Nice environment to work

Job security - Good

Dislikes

No major hikes or promotions

Salary - Poor
Skill development - Bad
Promotions - Poor
Company culture - Poor

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Executive in Bangalore / Bengaluru

Full Time

Sales Support & Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Feb 2024

Likes

Nothing

Dislikes

Too much of politics, zero transparency, big time manipulation of people and absolutely no value towards additional efforts that are being put in.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Executive in Hyderabad / Secunderabad

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Jan 2024

Likes

waste

Dislikes

Everything waste of time working there

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 23 Jan 2024

Likes

None

Dislikes

Management is worse than the work culture.

Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 13 Dec 2023

Likes

Work environment, job, team, colleagues

Skill development - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

I don't have much dislikes on my works

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Executive in Bangalore / Bengaluru

Full Time

Tech Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 06 Nov 2023

Likes

Job Security, Work Ambience

Skill development - Good
Job security - Good
Work satisfaction - Good

Dislikes

Management, Extending Hour in Work, Incentive

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Executive in Bangalore / Bengaluru

Full Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Aug 2023

Likes

best platform to start your career, lot to learn for freshers

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing as far as i have been to the organization

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 14 Oct 2023

Likes

Work life balance

Job security - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Company policies changes very often

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Sep 2023

Likes

Awesome work culture and good bosses

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing is there to dislike. it's like perfect but shift are can be early

Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 24 Sep 2022

Likes

Team leader and team members are very friendly...

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

For every three months they change the process they use to shift here and there

Work Details

Work days: Rotational Shift (Flexible Timings)

Executive in Hyderabad / Secunderabad

Full Time

Retail & B2C Sales Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Jan 2023

Likes

👎never i want to work in 24/7.ai

Skill development - Good
Job security - Good

Dislikes

👎playing this employes like Robots in 24/7.ai

Salary - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Executive in Uppal

Full Time

Sales Support & Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 13 Jul 2023

Likes

Nothing to like

Dislikes

Wrost company

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

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Career Advice

2w (edited)

a team lead

I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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