24/7 Customer is rated
3.6 out of 5 stars on
AmbitionBox, based on 26 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
24/7 Customer is rated
3.6 out of 5 stars on
AmbitionBox, based on 26 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in 24/7 Customer Technical Support Executive Reviews
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26 reviews found
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Popular
Technical Support Executive in
Hyderabad / Secunderabad
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 18 Jun 2024
Likes
There is nothing good about this company.
Dislikes
Polictics, No opportunities, favortisim, hire fresher mostly, no value for tenured people. Less salary, worst transport.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 18 Jan 2023
Likes
No work load
Dislikes
There is no job security. they will keep you on the bench even if you did not do anything. I had a very bad experience and now they are asking that I have to pay a certain amount for the settlement, I don't even know what kind of settlement they are talking about so radiculous.
Technical Support Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Nov 2023
Likes
Everything
Dislikes
No recognition for the work
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 27 Jun 2022
Likes
I had a good experience with the company
Dislikes
There is no job security in 24/7.ai
Work Details
Not bad
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Kadubesanhalli
Full Time
·
Best buy Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Dec 2022
Likes
The best work place to learn and build our carrier
Dislikes
Only thing is break timmings
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Hyderabad / Secunderabad
Contractual
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Aug 2023
Likes
Nothing
Dislikes
Job security and no perks
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Hyderabad Uppal
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 Dec 2021
Likes
Low work pressure and lucrative income.
Dislikes
Its difficut to notice in WFH but sometimes late responses or say irresponsible replies from supervisors irritates. Overall experience is wonderful.
Work Details
Yes it has been developing in all forms.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Hyderabad / Secunderabad
Chat Process Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 19 May 2022
Likes
Work environment
Dislikes
It was overall nice experience
Work Details
Just sleep was getting affected
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Bangalore Rural
Optus Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 May 2021
Likes
Worst Experience
Dislikes
Finally this is very worst exp working in 247.ai. NO growth, no compensation, no benefits. If you work in COVID Situation also they will not give one rupee also. At least they didn't give Biscuit also, Worst exp, worst people and worst TL's. So many members got COVID POSITIVE but still they are running people without giving WOrk From Home. See how much negligence about Employees,
Work Details
Worst Experience
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Bangalore / Bengaluru
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 06 May 2021
Likes
Coming to security for job, I Would definitely say a big NO for that. Culture it's good in terms of work space but they will scold very badly if you are not achieving it properly and Management If ask for any help they will not respond immediately. company policies are written good but it would have been great if they are adhere to it.
Dislikes
Job security is worse, career growth is NIL, Salary? appraisal was terrible. They make us work for extra hours but they will not pay us for that and no salary hikes. Normal monthly salary only they will deduct saying bull shit reasons.
Work Details
I didn't like to work there at some point of time. They make us money form our extra work what we do after our office time and they never wants to pay us a single penny extra
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Hyderabad / Secunderabad
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 24 Nov 2021
Likes
Good for freshers
Dislikes
Low salary
Technical Support Executive in
24/7.ai Bangalore marathalli
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 22 Apr 2021
Likes
24/7.ai has very nice atmosphere, where all employees enjoy their work but the management is not at all good.
Dislikes
Management, Managers, Team leaders, HR’s
If this guys do their work properly then the company will be some where else
Work Details
It was very enjoyable and great
Work timings: Strict Timings
Work related travel:This is a desk job.
Technical Support Executive in
Bangalore / Bengaluru
Business Process Outsourcing Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Jun 2020
Likes
Not supporting for Covid situation.. However this company is the best when it comes to work culture
Dislikes
I love working here.!
Work Details
Great experience to work here.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Technical Support Executive in
Bangalore / Bengaluru
Technical support Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 20 Jan 2019
Likes
Nothing good about company, gym and cafeteria are 2 good facilities.
Dislikes
No work life balance, terrible management, worst company in the industry.
Work Details
It was hectic, no proper guidance from management, no respect for employees.
People also ask about 24/7 Customer's Technical Support Executives
How is 24/7 Customer to work for?
24/7 Customer is rated 3.6 out of 5, based on 26 reviews by employees on AmbitionBox.
24/7 Customer is known for Work-Life balance which is rated at the top and given a rating of 3.6. However, Job Security is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at 24/7 Customer read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at 24/7 Customer?
According to AmbitionBox ratings, 24/7 Customer employees rate its salary and benefits as 3.3 out of 5. You can know more about 24/7 Customer Salaries at AmbitionBox
How is the work culture at 24/7 Customer?
Work culture is rated 3.5 at 24/7 Customer by 26 employees. While job security is rated 2.9 and work-life balance is rated 3.6 at 24/7 Customer. Read detailed reviews by employees of 24/7 Customer on AmbitionBox.
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