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3.9

based on 27.5k Reviews

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297 Teleperformance Jobs

Customer Service Executive

0-3 years

₹ 0.5 - 2.75L/yr

Mumbai

Customer Service Executive

Teleperformance

posted 5d ago

Job Role Insights

Flexible timing

Job Description

Responsibilities:

  • Manage back office operations efficiently
  • Answer customer queries via phone, email & chat
  • Maintain high NPS scores through exceptional service
  • Collaborate with teams on process improvement
  • Only female preferred
  • Day shift

Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Customer Service Executive roles with real interview advice

Top Teleperformance Customer Service Executive Interview Questions

Q1. Q.9 what do you know about BPO or teleperformance?
View answers (20)
Q2. What is key performance indicator ( kpi )
View answers (14)
Q3. Why you want to join teleperformance ?
View answers (6)
View all 42 questions

What people at Teleperformance are saying

3.5
 Rating based on 1.8k Customer Service Executive reviews

Likes

The management is really good. They treat employees as a friend and family. They care for their employees.

Dislikes

The transport facility was not good. We had to wait approximately for an hour to get cab after shift in morning 4.30 am while going home.

Read 1.8k reviews

Customer Service Executive salary at Teleperformance

reported by 6.1k employees
₹0.9 L/yr - ₹7.5 L/yr
At par with the average Customer Service Executive Salary in India
View more details

What Teleperformance employees are saying about work life

based on 27.5k employees
53%
40%
60%
80%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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