Customer Support Executive

Job description

Join Teleperformance as a Customer Support Executive International Semi Voice Process

About Us:

Teleperformance is a leading French multinational company with operations in 80+ countries and a workforce of over 400,000 passionate professionals. We are one of the world's top providers of customer experience management services.

Job Title: Customer Support Executive (International Semi Voice Process)

Location: Ambattur, Ambit IT Park, Chennai

Work Mode: On-site

Job Summary:

We are hiring candidates with experience in International Semi Voice processes, preferably from the BPO industry. As a Customer Support Executive, you will handle customer inquiries and concerns via calls, ensuring effective communication and excellent customer service.

Key Responsibilities:

• Provide prompt, accurate, and courteous responses to customer inquiries.
• Ensure high customer satisfaction through clear and effective communication.

Requirements:

• Graduation mandatory.
• Freshers are eligible.
• Fluency in English and Hindi (strong verbal and non-verbal communication skill).
• Prior experience in an international voice process (BPO experience preferred).
• Ready to work in a night shift environment.

Work Schedule:

• 5-day work (complete night shift)
• Rotational week off (any two days off)
• 2-way cab will be provided

Compensation:

• Salary: 3.00 LPA

If you're looking for an exciting opportunity in customer support, join Teleperformance today!

Interested candidate can ping HR Twinkle Rana for further details @ 9345243822