Customer Support Executive

Job opening for a Customer Care Executive at Teleperformance in Mumbai, Malad. Here's a brief summary of the key points:

Job Title: Customer Care Executive (International Process)

Location: Mumbai (Malad)

Job Type: Permanent

Company: Teleperformance

Responsibilities:

• Handle customer inquiries and resolve issues via call
• Provide accurate and timely information
• Utilize problem-solving skills to address customer concerns
• Ensure high customer satisfaction and meet quality standards
• Work collaboratively with internal teams to resolve issues

Requirements:

• Excellent English communication (written and verbal)
• Minimum 1 year of experience in an international voice process
• Ability to work in a fast-paced environment
• Strong problem-solving skills
• Must live within the transport boundary of the Teleperformance Malad office

Shift: Rotational night shift with two rotational week off

Salary: INR 35,000 CTC (~INR 30,000 take-home)

Location: Teleperformance Global Services, Aspee House, Malad, Maharashtra

Selection Process:

• HR Screening
• AMCAT
• Operations Round virtual mode (Evening around 4 PM onwards)

It seems like a great opportunity for those with international customer service experience and looking to work in a dynamic environment! Would you like to proceed with more details or apply for the role

For further details interested candidates can contact HR- Twinkle Rana via whatsapp @ 9345243822.