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379 Teleperformance Jobs

Customer Service Associate (Upselling & Cross Selling)

0-5 years

₹ 1 - 2.5L/yr

Chennai

5 vacancies

Customer Service Associate (Upselling & Cross Selling)

Teleperformance

posted 1d ago

Job Role Insights

Flexible timing

Job Description


We are looking for enthusiastic candidates to join as Customer Service Associates (Sales Role). The role involves engaging with customers to promote and sell insurance products while ensuring excellent customer experience.


Key Responsibilities:

  • Make outbound sales calls and handle inbound inquiries effectively.
  • Understand customer needs and offer suitable insurance products.
  • Achieve sales targets and earn lucrative incentives.

Requirements:

  • Freshers and experienced candidates in insurance sales are welcome.
  • Qualification: Only Graduate
  • Communication skills: Good spoken in Hindi & English required.
  • Shift Timing: Fixed day shifts.
  • Candidates should be comfortable with a sales-oriented role.
  • Opportunity to earn high incentives based on performance.


Required Skills & Experience Fresher/Experienced in insurance sales(Upselling & Cross selling)

Only Graduate can apply

Both experience & fresher.



Kindly Contact HR Keerthana 6382707600


Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Customer Service Associate roles with real interview advice

Top Teleperformance Customer Service Associate Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
Q2. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
Q3. Q.9 what do you know about BPO or teleperformance?
View all 538 questions

What people at Teleperformance are saying

3.4
 Rating based on 1.9k Customer Service Associate reviews

Likes

I like the traning period , which I spend my time with my colleagues they were very helpfull and I like the environment.

Dislikes

I dislike the cafeteria the food item was very expensive, I dislike my Team leader he was helpless the working pressure and much more

  • Salary - Poor
  • +6 more
Read 1.9k Customer Service Associate reviews

Customer Service Associate salary at Teleperformance

reported by 6.1k employees
₹0.9 L/yr - ₹4.2 L/yr
5% less than the average Customer Service Associate Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.9k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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