AmbitionBox
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
Mas Callnet
Compare
All Filters
8 Mas Callnet Jobs
Customer Support Executive
Mas Callnet
posted 3hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Description :
- Location: NOIDA SECTOR 62 (On-site/Hybrid/Remote)
- Salary: Up to 20,000 CTC per month
- Experience: 6 months 2 years (Freshers with excellent communication skills can apply)
- Working Days: Flexible 247 shift, 6-day work week
Key Responsibilities :
- Handle incoming calls, emails, and chat support for customer inquiries.
- Resolve complaints efficiently while maintaining a high standard of customer satisfaction.
- Provide product/service information and troubleshoot issues.
- Build positive relationships with customers by addressing concerns professionally.
- Ensure customer retention by offering the best solutions.
- Maintain follow-up schedules for unresolved queries.
- Accurately log customer interactions in CRM tools.
- Generate daily/weekly reports on customer queries and resolutions.
- Collaborate with internal teams to improve customer experience.
Requirements :
- Excellent communication skills in Hindi English (regional language is a plus).
- Active listening problem-solving abilities.
- Patience and a customer-first approach.
- Basic computer skills (MS Office, CRM tools, email handling).
- Ability to handle high call volumes professionally.
Perks Benefits
- Incentives performance bonuses
- Career growth into team lead/supervisor roles
- Training development programs
- Join our team and help us deliver an outstanding customer experience!
Employment Type: Full Time, Permanent
Read full job descriptionMas Callnet Interview Questions & Tips
Prepare for Mas Callnet Customer Support Executive roles with real interview advice
What people at Mas Callnet are saying
Rating based on 5 Customer Support Executive
reviews
Anonymous · Customer Success, Service & Operations
in Noida
Currently working with this organisation , and yes happy working here . I really like the culture and activities of this place , like here every Thursday they do this bhandara , so it is beneficial for the people who are living in pg or on rent and it's not just for office workers they do this outside the office also . There was..Read More
- Salary - Excellent
Well can't figure out this
Customer Support Executive salary at Mas Callnet
What Mas Callnet employees are saying about work life
Mas Callnet Benefits
View more benefits
Compare Mas Callnet with
Startek
Wipro
HCLTech
Tech Mahindra
Infosys
TCS
Genpact
Accenture
IBM
Cognizant
Teleperformance
iEnergizer
WNS
Conneqt Business Solutions
Omega Healthcare
R1 RCM
Conduent
Statestreet HCL Services
Athena BPO
HRH Next Services
Similar Jobs for you
