Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Engaged Employer

KocharTech

Compare

4.0

based on 2.2k Reviews

Video summary

51 KocharTech Jobs

Customer Support Executive

Maxicus

4.0

based on 2.2k Reviews

0-2 years

₹ 2.05 - 3.6L/yr (AmbitionBox estimate)

Gurgaon / Gurugram

1 vacancy

Customer Support Executive

KocharTech

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Customer Service Customer Experience Management Customer Satisfaction

Job Description

Job Role:

As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods.

Job Description:

Provide superior Customer Experience on Chat/Email/Call
Provide accurate, valid and complete information by using the right methods/tools
Maintaining a positive, empathetic and professional attitude toward customers at all times
Collaborate with team members, customer service teams to ensure the superior customer experience
Follow the company s communication procedures, policies, and guidelines at all times
Deliver excellent results measured by customer satisfaction, effectiveness, efficiency and quality

Employment Type: Full Time, Permanent

Read full job description

KocharTech Interview Questions & Tips

Prepare for KocharTech Customer Support Executive roles with real interview advice

What people at KocharTech are saying

3.7

Rating based on 96 Customer Support Executive reviews

Anonymous · Other

Likes

Good and helping staff ... average salary

Dislikes

Sometimes my working 8 hours were completed on the Software... but when I used to ask my night shift TL ... he said that it's pending... so do not logout now... wait for my update..

Read 96 Customer Support Executive reviews