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Engaged Employer

KocharTech

Compare

4.0

based on 2.2k Reviews

Video summary

51 KocharTech Jobs

Mega Walkin-In Customer Service (Retention)

Kochar Infotech

4.0

based on 2.2k Reviews

2-3 years

₹ 2.25 - 3L/yr

Gurgaon / Gurugram

30 vacancies

Mega Walkin-In Customer Service (Retention)

KocharTech

posted 3d ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Customer Management Customer Experience Management Retention Inbound Calls Escalations

+ 2 more

Job Description

Handle escalated customer complaints and provide effective solutions. Engage with customers to understand their needs and concerns. Document customer interactions and feedback for continuous service improvement. Maintain high level of professionalism°Good Communication required. Graduated candidates mandatory. 1-3 years of experience in customer service, retention telecom industry. Strong problem-solving, negotiation, and persuasion skills.°

Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Service roles with real interview advice

What people at KocharTech are saying

5.0

Rating based on 2 Customer Service reviews

Anonymous · Other in Kolkata

Likes

Maybe it i hard to believe ... But job opportunity are really good .. HR and every staff are very friendly... They are opened and helpful in doubt. A fun way to work hard.

Salary - Excellent

+6 more

Dislikes

I wish cafeteria will allow non vegetarian, that all.

Read 2 Customer Service reviews

Customer Service salary at KocharTech

reported by 2 employees with 2 years exp.

₹1.9 L/yr - ₹2.4 L/yr

25% less than the average Customer Service Salary in India

View more details

What KocharTech employees are saying about work life

based on 2.2k employees

68%

58%

61%

90%

Flexible timing

Rotational Shift

No travel

Day Shift

View more insights

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KocharTech Gurgaon / Gurugram Office Location

View all

Gurgaon / Gurugram (1)

Gurgaon/Gurugram Office

Headquarter

86, Udyog Vihar, Phase 4, Sector 18, Gurgaon/Gurugram
122022