Customer Support Executive

As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods.

• Complete responsibility of a customer interaction & Provide Superior Customer Experience on Chat/Email/Call
• Provide accurate, valid and complete information by using the right methods/tools
• Maintaining a positive, empathetic and professional attitude toward customers at all times
• Collaborate with team-members, customer service teams to ensure superior customer experience
• Follow company s communication procedures, policies, and guidelines at all times
• Deliver excellent results measured by customer satisfaction, effectiveness, efficiency and quality