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4.0

based on 2.1k Reviews

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41 KocharTech Jobs

Customer Support Executive

0-2 years

₹ 1 - 3L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Amritsar

1 vacancy

Customer Support Executive

KocharTech

posted 1d ago

Job Description

Job Role:
As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods.
Job Description:
  • Provide Superior Customer Experience on Chat/Email/Call
  • Provide accurate, valid and complete information by using the right methods/tools
  • Maintaining a positive, empathetic and professional attitude toward customers at all times
  • Collaborate with team members, customer service teams to ensure the superior customer experience
  • Follow the company s communication procedures, policies, and guidelines at all times
  • Deliver excellent results measured by customer satisfaction, effectiveness, efficiency and quality

Employment Type: Full Time, Permanent

Read full job description

KocharTech Interview Questions & Tips

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What people at KocharTech are saying

3.6
 Rating based on 92 Customer Support Executive reviews

Likes

Good and helping staff ... average salary

    Dislikes

    Sometimes my working 8 hours were completed on the Software... but when I used to ask my night shift TL ... he said that it's pending... so do not logout now... wait for my update..

      Read 92 Customer Support Executive reviews

      Customer Support Executive salary at KocharTech

      reported by 168 employees
      ₹1 L/yr - ₹4 L/yr
      19% less than the average Customer Support Executive Salary in India
      View more details

      What KocharTech employees are saying about work life

      based on 2.1k employees
      68%
      58%
      61%
      90%
      Flexible timing
      Rotational Shift
      No travel
      Day Shift
      View more insights

      KocharTech Benefits

      Job Training
      Soft Skill Training
      Cafeteria
      Work From Home
      Health Insurance
      Team Outings +6 more
      View more benefits

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