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Engaged Employer

EXL Service

Compare

3.7

based on 6.7k Reviews

444 EXL Service Jobs

Manager

EXL Services.com ( I ) Pvt. Ltd.

3.7

based on 6.7k Reviews

9-12 years

₹ 16.3 - 27L/yr (AmbitionBox estimate)

Bangalore / Bengaluru

1 vacancy

Manager

EXL Service

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Google Tag Manager

Job Description

KEY RESPONSIBILITY AREAS INCLUDING PREFERRED SKILLS AND EXPERIENCE

Should be able to manage and execute process and business level goals, to achieved agreed performance metrices.

To ensure complete operations management including any escalation w.r.t. any operational issue along with performing against all SLAs.

To ensure timely and accurate delivery of daily, monthly, and periodic processing of client requirements and interact with a client on a day-to-day basis responding to their requirements at a short notice by re-aligning priorities.

Provide coaching and feedback to team members to enable them to improve their performance.

COMPETENCIES:

Working knowledge of credit management, cash allocation, debt management and collections, bank reconciliations (either of the 2 or 3)

London market experience is preferred.

Responsible for Broker Relationship Management and any query they might have related to payments, commission or debt related.

Ensure to meet process SLA's and client VOC.

Excellent Communication Skills (Verbal and Written)

Good knowledge of complete MS Office suite (MS Word, MS Excel, Outlook)

Employment Type: Full Time, Permanent

Read full job description

EXL Service Interview Questions & Tips

Prepare for EXL Service Manager roles with real interview advice

People are getting interviews at EXL Service through

(based on 472 EXL Service interviews)

Job Portal

Campus Placement

Walkin

Referral

Company Website

Recruitment Consultant

30%

16%

15%

14%

17% candidates got the interview through other sources.

High Confidence

What people at EXL Service are saying

3.8

Rating based on 87 Manager reviews

Anonymous · Software Development in Bengaluru

Likes

High skill development opportunities, company provides a great opportunity for learning and growth with exposure to challenging projects

Dislikes

Poor work life balance and management issues

Read 87 reviews

Manager salary at EXL Service

reported by 1k employees with 4-17 years exp.

₹9 L/yr - ₹32.5 L/yr

27% more than the average Manager Salary in India

View more details

What EXL Service employees are saying about work life

based on 6.7k employees

58%

90%

77%

54%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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