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Engaged Employer
EXL Service

3.7
based on 7.1k Reviews

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Company Overview
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Working at EXL Service
Company Summary
We make sense of data and drive your business forward
Overall Rating
3.7/5
based on 7.1k reviews

On-Par with
industry average

Highly rated for 
Job security

Critically rated for
Promotions, Salary
Work Policy

Hybrid
60% employees reported

Monday to Friday
90% employees reported

Flexible timing
58% employees reported

No travel
77% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
543 employees reported
Job/Soft skill training
476 employees reported
Cafeteria
464 employees reported
Health insurance
421 employees reported
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About EXL Service
Founded in1999 (26 yrs old)
India Employee Count10k-50k
Global Employee Count10k-50k
HeadquartersNew York City,New York, United States
Office Locations
Websiteexlservice.com
Primary Industry
Other Industries
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View in video summary
EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business.
Our partnerships with clients are built on a foundation of collaboration – and we’ve been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that’s unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth.
Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It’s our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients.
Our partnerships with clients are built on a foundation of collaboration – and we’ve been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that’s unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth.
Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It’s our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients.
Mission: We make sense of data and drive your business forward
Vision: We make sense of data and drive your business forward
EXL Service Ratings
based on 7.1k reviews
Overall Rating
3.7/5
How AmbitionBox ratings work?
5
2.8k
4
2.1k
3
1.2k
2
380
1
688
Category Ratings
4.0
Job security
3.7
Work-life balance
3.6
Company culture
3.4
Skill development
3.4
Work satisfaction
3.2
Salary
3.0
Promotions
EXL Service is rated 3.7 out of 5 stars on AmbitionBox, based on 7.1k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at EXL Service
based on 6.8k reviews
3.7
Rated by 1.7k Women
Rated 4.0 for Job security and 3.7 for Work-life balance
3.7
Rated by 5.1k Men
Rated 4.0 for Job security and 3.8 for Work-life balance
Work Policy at EXL Service
based on 930 reviews in last 6 months
Hybrid
60%
Permanent work from home
21%
Work from office
19%
EXL Service Reviews
Top mentions in EXL Service Reviews
+ 5 more
Compare EXL Service with Similar Companies
![]() | ![]() Change Company | ![]() Change Company | ![]() Change Company | |
---|---|---|---|---|
Overall Rating | 3.7/5 based on 7.1k reviews | 3.7/5 based on 90k reviews | 3.8/5 based on 31.6k reviews ![]() | 3.4/5 based on 12k reviews |
Highly Rated for | Job security | Job security Work-life balance | Job security Skill development Work-life balance | ![]() No highly rated category |
Critically Rated for | Promotions Salary | Promotions Salary Work satisfaction | Promotions Salary | Promotions Salary Skill development |
Primary Work Policy | Hybrid 60% employees reported | Work from office 81% employees reported | Hybrid 67% employees reported | Work from office 61% employees reported |
Rating by Women Employees | 3.7 Good rated by 1.7k women | 3.8 Good rated by 26.1k women | 3.9 Good rated by 8.9k women | 3.4 Average rated by 3.5k women |
Rating by Men Employees | 3.7 Good rated by 5.1k men | 3.6 Good rated by 58.8k men | 3.8 Good rated by 21.6k men | 3.3 Average rated by 7.9k men |
Job security | 4.0 Good | 4.5 Good | 4.2 Good | 3.6 Good |
View more
EXL Service Salaries
EXL Service salaries have received with an average score of 3.2 out of 5 by 7.1k employees.
Senior Associate
(2.4k salaries)
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₹1.2 L/yr - ₹8 L/yr
Lead Assistant Manager
(1.9k salaries)
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₹5.5 L/yr - ₹22.4 L/yr
Business Analyst
(1.1k salaries)
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₹4.4 L/yr - ₹13.9 L/yr
Senior Consultant
(878 salaries)
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₹12 L/yr - ₹33 L/yr
Senior Business Analyst
(508 salaries)
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₹5.8 L/yr - ₹18 L/yr
Process Associate
(492 salaries)
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₹1.2 L/yr - ₹4.8 L/yr
Back Office Executive
(479 salaries)
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₹1.3 L/yr - ₹3.8 L/yr
Project Manager
(415 salaries)
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₹14.9 L/yr - ₹42 L/yr
SME
(374 salaries)
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₹2 L/yr - ₹7.2 L/yr
Reporting Analyst
(357 salaries)
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₹1.6 L/yr - ₹8 L/yr
EXL Service Interview Questions
Interview questions by designation
Top EXL Service interview questions and answers
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EXL Service Jobs
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EXL Service Subsidiaries
Exl India
3.5
• 1.7k reviews
Outsource Partners International
3.2
• 42 reviews
Scioinspire Consulting Services
3.1
• 35 reviews
Business Process Outsourcing
1.3
• 2 reviews
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EXL Service Offices
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EXL Service FAQs
When was EXL Service founded?
EXL Service was founded in 1999. The company has been operating for 26 years primarily in the Analytics & KPO sector.
Where is the EXL Service headquarters located?
EXL Service is headquartered in New York City,New York. It operates in 7 cities such as Noida, Gurgaon / Gurugram, Pune, Bangalore / Bengaluru, Kochi. To explore all the office locations, visit EXL Service locations.
How many employees does EXL Service have in India?
EXL Service currently has more than 23,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in EXL Service based on the number of reviews submitted on AmbitionBox.
Does EXL Service have good work-life balance?
EXL Service has a Work-Life Balance Rating of 3.7 out of 5 based on 7,000+ employee reviews on AmbitionBox. 68% employees rated EXL Service 4 or above, while 32% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read EXL Service work-life balance reviews for more details
Is EXL Service good for career growth?
Career growth at EXL Service is rated as moderate, with a promotions and appraisal rating of 3.0. 32% employees rated EXL Service 3 or below, while 68% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading EXL Service promotions/appraisals reviews for more detailed insights.
What are the pros and cons of working in EXL Service?
Working at EXL Service comes with several advantages and disadvantages. It is highly rated for job security. However, it is poorly rated for promotions / appraisal and salary & benefits, based on 7,000+ employee reviews on AmbitionBox.
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