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EXL Service

3.7
based on 7.3k Reviews
Video summary

Working at EXL Service

Company Summary

We make sense of data and drive your business forward

Overall Rating

3.7/5
based on 7.3k reviews
highly rated categories
On-Par with
industry average
highly rated categories
Highly rated for

Job security

highly rated categories
Critically rated for

Promotions, Salary

Work Policy
Hybrid
Hybrid
62% employees reported
Monday to Friday
Monday to Friday
90% employees reported
Flexible timing
Flexible timing
58% employees reported
No travel
No travel
77% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
Office cab/shuttle
543 employees reported
Job/Soft skill training
Job/Soft skill training
476 employees reported
Cafeteria
Cafeteria
464 employees reported
Health insurance
Health insurance
421 employees reported
View all benefits

About EXL Service

Founded in1999 (26 yrs old)
India Employee Count10k-50k
Global Employee Count10k-50k
HeadquartersNew York City,New York, United States
Websiteexlservice.com
Primary Industry
Other Industries
--
View in video summary
EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business.

Our partnerships with clients are built on a foundation of collaboration – and we’ve been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that’s unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth.

Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It’s our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients.
Mission: We make sense of data and drive your business forward
Vision: We make sense of data and drive your business forward

EXL Service Ratings

based on 7.3k reviews

Overall Rating

3.7/5
How AmbitionBox ratings work?
5
2.8k
4
2.1k
3
1.2k
2
398
1
722

Category Ratings

4.0

Job security

3.7

Work-life balance

3.6

Company culture

3.4

Skill development

3.4

Work satisfaction

3.2

Salary

2.9

Promotions

EXL Service is rated 3.7 out of 5 stars on AmbitionBox, based on 7.3k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at EXL Service
based on 7k reviews
3.7
Rated by 1.8k Women
Rated 3.9 for Job security and 3.6 for Work-life balance
3.7
Rated by 5.2k Men
Rated 4.0 for Job security and 3.7 for Work-life balance

Work Policy at EXL Service

based on 1.1k reviews in last 6 months
Hybrid
62%
Permanent work from home
20%
Work from office
18%

EXL Service Reviews

Top mentions in EXL Service Reviews

+ 5 more

Compare EXL Service with Similar Companies

EXL Service
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Overall Rating
3.7/5
based on 7.3k reviews
4.0/5
based on 2.3k reviews
3.9/5
based on 3.4k reviews
4.1/5
based on 2.6k reviews
Highly Rated for
Job security
Job security
Company culture
Skill development
Job security
Company culture
Work-life balance
Company culture
Salary
Critically Rated for
Promotions
Salary
No critically rated category
Promotions
Promotions
Primary Work Policy
Hybrid
62% employees reported
Work from office
71% employees reported
Work from office
57% employees reported
Hybrid
86% employees reported
Rating by Women Employees
3.7
Good
rated by 1.8k women
4.1
Good
rated by 850 women
4.1
Good
rated by 1.2k women
4.2
Good
rated by 734 women
Rating by Men Employees
3.7
Good
rated by 5.2k men
3.9
Good
rated by 1.3k men
3.8
Good
rated by 2k men
4.1
Good
rated by 1.7k men
Job security
4.0
Good
4.0
Good
3.9
Good
3.8
Good
View more

EXL Service Salaries

EXL Service salaries have received with an average score of 3.2 out of 5 by 7.3k employees.

Senior Associate

(2.4k salaries)
Unlock
₹1.2 L/yr - ₹8 L/yr

Lead Assistant Manager

(1.9k salaries)
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₹6.5 L/yr - ₹23 L/yr

Business Analyst

(1.1k salaries)
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₹5 L/yr - ₹15 L/yr

Senior Consultant

(931 salaries)
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₹9 L/yr - ₹33 L/yr

Senior Business Analyst

(565 salaries)
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₹5.1 L/yr - ₹15.4 L/yr

Process Associate

(507 salaries)
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₹1.2 L/yr - ₹5.3 L/yr

Back Office Executive

(478 salaries)
Unlock
₹1.3 L/yr - ₹3.8 L/yr

Project Manager

(454 salaries)
Unlock
₹13 L/yr - ₹42 L/yr

Reporting Analyst

(398 salaries)
Unlock
₹1.6 L/yr - ₹7 L/yr

SME

(358 salaries)
Unlock
₹2.1 L/yr - ₹6.7 L/yr

EXL Service Subsidiaries

Exl India

3.5
 • 1.8k reviews

Outsource Partners International

3.2
 • 42 reviews

Scioinspire Consulting Services

3.1
 • 35 reviews

Business Process Outsourcing

1.3
 • 2 reviews
Report error

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EXL Service FAQs

When was EXL Service founded?
EXL Service was founded in 1999. The company has been operating for 26 years primarily in the Analytics & KPO sector.
Where is the EXL Service headquarters located?
EXL Service is headquartered in New York City,New York. It operates in 7 cities such as Noida, Gurgaon / Gurugram, Pune, Bangalore / Bengaluru, Kochi. To explore all the office locations, visit EXL Service locations.
How many employees does EXL Service have in India?
EXL Service currently has more than 23,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in EXL Service based on the number of reviews submitted on AmbitionBox.
Does EXL Service have good work-life balance?
EXL Service has a Work-Life Balance Rating of 3.7 out of 5 based on 7,200+ employee reviews on AmbitionBox. 68% employees rated EXL Service 4 or above, while 32% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read EXL Service work-life balance reviews for more details
Is EXL Service good for career growth?
Career growth at EXL Service is rated as poor, with a promotions and appraisal rating of 2.9. 32% employees rated EXL Service 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading EXL Service promotions/appraisals reviews for more detailed insights.
What are the pros and cons of working in EXL Service?
Working at EXL Service comes with several advantages and disadvantages. It is highly rated for job security. However, it is poorly rated for promotions / appraisal and salary & benefits, based on 7,200+ employee reviews on AmbitionBox.
EXL Service Overview
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