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TechOps-DE-CloudOpsAMS-SolutionArchitect-Mngr
Ernst & Young
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Costing of solution, staffing of AMS teams.
- Building solution based on the commercial model.
- Excellent interpersonal and communication skills required to lead and motivate technical teams that deliver quality services.
- Create proposals and participate client orals.
- Demonstrated experience in working with external resource providers and managing key vendor contacts to deliver value that is consistent with expenditure.
- Create and deliver presentations that engage audience participants and respond to their questions and concerns Present complex and difficult messages skilfully
- Understanding of resource management, communication management, cost management, risk management, quality management, integration management
- Consistently maintain team members focus on identified team or business unit goals
- Strong knowledge and experience in all IT methodologies that will be used to guide the technical work of Technical Teams assigned to programs/projects
- Lead team for Design, Build and Operate AMS solutions
- Works across regions to create a market for defined AMS offerings and services, and to qualify and develop opportunities within those markets.
- Finding opportunities and mining engagements liaising with pre-sales, vendors and various other EY internal teams to ensure highest levels of services are delivered to our end users.
- Support member firm to win AMS engagements
- Possesses an understanding of IT Services: service offerings, technical standards and policies, technical and business strategies as well as organizational structure
.
Skills and attributes for success
- Demonstrate ability to conduct and lead outsourcing services assignments. Should have experienced in delivering large team (30 - 50 FTEs) across locations, in an onshore-offshore model.
- Stakeholder Expectation Management
- Design and deliver support and service solutions for Manages Service customers in line with ITIL and/or industry best practice
- Instill a high-performance culture in the team with a focus on teamwork, service excellence and ownership for resolving customer issues
- Be capable of identifying and implementing change within the team to ensure it can take on new service offerings.
- Contribute proactively to new service development.
- Work closely with the Technical Services Manager to ensure new customers are on-boarded with seamless handover / transition into in-life service
- Encourage open communication between team members, allowing the team to bring forward ideas on how they can collectively deliver a more effective service
- Set and cascade business objectives and targets to the team
- Ensure quality, up-to-date documentation exists for all service arrangements
- Provide input into the organizational strategy with particular focus into opportunities to grow and/or enhance the service offered
- Demonstrate man management and an ability to conduct and lead outsourcing services assignments
- People capability development and management for the practice
To qualify for the role, you must have
- 18+ years of AMS solutioning from a top tier Global Outsourcing services provider.
- Have solid technical understanding of AMS solutions
- High Level Understanding of Application (including infra/platform) Architecture
- Participation in pre-Sales, RFPs and driving solution creation with help of AMS Pre-sales lead
- Should have experience with managed services deal creation process
- Stakeholder Expectation Management
- Have excellent communication, influencing and customer management skills
Ideally, you ll also have
- Certification in ITIL,TOGAF
Technologies and Tools
- AMS for SAP, JAVA, .NET, SharePoint Full stack application support.
What we look for
- Costing of solution, staffing of AMS teams.
- Building solution based on the commercial model.
- Excellent interpersonal and communication skills required to lead and motivate technical teams that deliver quality services.
- Create proposals and participate client orals.
- Demonstrated experience in working with external resource providers and managing key vendor contacts to deliver value that is consistent with expenditure.
Employment Type: Full Time, Permanent
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What people at Ernst & Young are saying
Rating based on 3 Architect
reviews
Anonymous · Software Development
in Hyderabad
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It is very good company
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Read 3 reviewsArchitect salary at Ernst & Young
reported by
49
employees
with 10-16
years exp.
₹18
L/yr - ₹45
L/yr
37%
more
than the average Architect Salary in India
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What Ernst & Young employees are saying about work life
based on 10k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Ernst & Young Benefits
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