GMS-Senior-Saviynt CPAM

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Global Managed Service - Identity and access Management - Senior

The IAM Administrator role will be primarily responsible for the support and enhancement that are required for the engagement. Also adhering to stated SLA s and ensuring high standards for quality regarding project documentation.

Key Requirements / Responsibilities:

• Should have an experience in applications onboarding
• Experience in configuring serial/parallel workflows, email templates.
• Hands on experience in integrating applications using REST/SOAP/Database/SAP connectors
• Good knowledge in writing actionable analytic reports
• Basic understanding of SoD and Role mining modules in Saviynt
• Ability to create plan and execute advanced IAM trainings and independently drive proof of concepts involving emerging IAM technologies.
• Exposure to process frameworks and methodologies.
• Should have experience in interacting with Clients, including working with client teams in an onsite and offshore delivery model.
• Contribute to eminence activities, such as automating manual tasks performed by Saviynt Administration team.
• Good to have an experience in implementing at least two IAM engagements including requirements gathering, analysis, design development, testing deployment and application support (Saviynt/other IAM)
• Good knowledge of MySQL, database queries, JSONs
• Lead process compliance activities by identifying and driving initiatives that are relevant for the project delivery and help factor reusability and related benefits.
• Good to have an experience in design, development, customization, configuration, deployment preferably in any Identity Management and Governance products
• Excellent verbal and written communication skills
• Ability to excel in a team-oriented, project-based work environment
• Must be able to thrive in a fast-paced, high-energy environment
• Ability to work independently, adapt quickly, and maintain a positive attitude
• Knowledge of Web Services (REST/SOAP)
• Knowledge of Java/J2EE and SQL
• Experience in Unix Shell/Perl scripting
• Provide Level 2 and Level 3 support for the system within agreed service levels
• Implement and manage the effectiveness of Incident, Service Request, Change and Problem management processes for the service area
• Provide daily/weekly report for ticket status
• Responsible for the maintenance of system configurations and process documentation, operating procedures, and infrastructure support documentation
• Help with operations after go-live, ensuring SLAs
• Resolve technical issues through debugging, research, and investigation.
• Work closely with business teams and DevSecOps teams on for activities related to supporting the IAM service offerings
• Vendor coordination
• Application patch deployment.
• Troubleshoot Saviynt Issues

Qualifications:

Education:

• Bachelor or college degree in related field or equivalent work experience

Skills Expertise

• Saviynt version 5.2 and above
• Knowledge on MySQL and database queries.
• Scripting knowledge like PowerShell
• Good soft skills i.e. verbal & written communication, technical document writing etc.
• Exposure to global security standards e.g. PCI, SOX, HIPAA etc.
• Experience in managing small to large sized organization.
• Prior experience working in remote teams on global scale.
• Customer orientation skills.

Certification:

• Saviynt Engineer Certification
• ITIL or equivalent

Work Requirements:

• Willingness to be on call support engineer and work occasional overtime as required
• Willingness to work in 24*7 rotational shifts as required

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