OUTLET MANAGER - F&B SERVICE

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

About The Role :

We are seeking a dynamic and experienced Outlet Manager to join our Food & Beverage team in Mumbai, India. As the Outlet Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maximizing profitability while maintaining the highest standards of food quality and safety.

Develop and implement marketing strategies to increase customer traffic and revenue

Handle customer feedback and resolve issues promptly and professionally

Collaborate with the culinary team to develop and update menus based on customer preferences and market trends

Analyze financial reports and make data-driven decisions to improve performance

Oversee all aspects of restaurant operations, including food preparation, service, and cleanliness

Manage inventory, control costs, and optimize profitability while maintaining quality standards

Ensure compliance with all health, safety, and hygiene regulations.

Qualifications

Bachelor's degree in Hospitality Management.

Minimum 3-5 years of experience in food and beverage management, with a proven track record of success

Strong leadership skills with the ability to motivate and develop team members

Excellent customer service skills and a passion for creating memorable dining experiences

Proficiency in restaurant management software and Point of Sale (POS) systems

Strong financial acumen, including experience with budgeting and financial reporting

Knowledge of food safety regulations and certification in Food Safety

Exceptional problem-solving skills and ability to make quick decisions in a fast-paced environment

Excellent communication skills, both verbal and written

Familiarity with current food and beverage industry trends

Ability to work flexible hours, including evenings, weekends, and holidays

Experience in menu planning, pricing, and inventory management