Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Accor Hospitality

Compare

4.7

based on 75 Reviews

907 Accor Hospitality Jobs

Reservations Supervisor

AAPC India Hotel Management Pvt. Ltd.

4.7

based on 75 Reviews

2-4 years

Jaipur

Reservations Supervisor

Accor Hospitality

posted 3hr ago

Job Role Insights

Flexible timing

Key skills for the job

Computer Operating Housekeeping Customer Service Salesforce Hotel Management Java

+ 12 more

Job Description

About The Role :
We are currently look for a dynamic Reservations Supervisor, who is hands on and has a keen eye for detail to help us deliver the best Guest Experience!

Assists in maximising room sales and revenue.

Utilises and ensures effective selling and upselling techniques to generate maximum hotel revenue.

Monitors and ensures all reservations are promptly and accurately input into the system and confirmed to guests/clients.

Regularly reviews room and rate availability, hotel status, close-out dates, and overbooking situations.

Maintains cooperation within and between other departments to ensure smooth operations.

Informs or escalates critical situations (e.g., overbooking, system failure) to the Reservations Manager and consults with the team before making key decisions.

Adheres to and enforces Reservations and Front Officesystems, procedures, company standards, and policies.

Regularly updates system data for contracts, rates, agreements, and guest/client information.

Ensures thorough knowledge of hotel and guest room facilities/services and verifies reservations agents are equally informed.

Follows up on tentative bookings and updates reservation statuses.

Reviews no-shows and cancellations, processing charges per hotel policy.

Communicates clearly with guests, subordinates, superiors, and other department heads.

Manages time effectively, meets deadlines, and proactively identifies and resolves issues.

Provides assistance to ensure smooth and efficient operations.

Engages professionally with guests, clients, business partners, and staff.

Promotes the hotel by engaging with clients, guests, government officials, and key members of the community, and has experience working with and a comprehensive understanding of dignitaries, entertainment, and embassies.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Reservation Supervisor roles with real interview advice