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Accor Hospitality

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4.7

based on 75 Reviews

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912 Accor Hospitality Jobs

Guest Service Associate-Front Office-Novotel Goa Panjim

AAPC India Hotel Management Pvt. Ltd.

 · 

4.7

 based on 75 Reviews

2-4 years

Panaji

Guest Service Associate-Front Office-Novotel Goa Panjim

Accor Hospitality

posted 13d ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Hotel Management Hospitality Front Office Front Desk Front Office Management

+ 4 more

Job Description



About The Role :
  • Ensure quality and appropriateness of customer service provided.
  • To maintain Front Office log book and shift reports.
  • Respond to inquiries and resolve problems in an effective manner.
  • Ensure all guests receive a swift, smooth, professional and friendly check in and check out
  • Ensure quality in all aspects of the job.
  • Maintain record of all banquet and any other functions in the hotel.
  • Liaise with other departments for the resolution of day-to-day administrative and operational issues.
  • Carry out other duties which naturally fall within the reasonable expectations of the post.

    • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Guest Service Associate roles with real interview advice

    What people at Accor Hospitality are saying

    5.0
     Rating based on 1 Guest Service Associate review

    Likes

    Good but some times it will be f ucked up

    • Salary - Good
      +6 more
    Dislikes

    Didn't have more staff when I was there

      Read 1 Guest Service Associate review

      Guest Service Associate salary at Accor Hospitality

      reported by 4 employees
      ₹2 L/yr - ₹2.9 L/yr
      14% more than the average Guest Service Associate Salary in India
      View more details

      What Accor Hospitality employees are saying about work life

      based on 75 employees
      62%
      51%
      48%
      81%
      Flexible timing
      Rotational Shift
      No travel
      Day Shift
      View more insights

      Accor Hospitality Benefits

      Cafeteria
      Health Insurance
      Job Training
      Free Food
      Team Outings
      Soft Skill Training +6 more
      View more benefits

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