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623 Accor Hospitality Jobs

Reservations Supervisor

2-4 years

Jaipur

Reservations Supervisor

Accor Hospitality

posted 10hr ago

Job Role Insights

Flexible timing

Job Description



About The Role :

We are currently look for a dynamic Reservations Supervisor, who is hands on and has a keen eye for detail to help us deliver the best Guest Experience!
  • Assists in maximising room sales and revenue.
  • Utilises and ensures effective selling and upselling techniques to generate maximum hotel revenue.
  • Monitors and ensures all reservations are promptly and accurately input into the system and confirmed to guests/clients.
  • Regularly reviews room and rate availability, hotel status, close-out dates, and overbooking situations.
  • Maintains cooperation within and between other departments to ensure smooth operations.
  • Informs or escalates critical situations (e.g., overbooking, system failure) to the Reservations Manager and consults with the team before making key decisions.
  • Adheres to and enforces Reservations and Front Officesystems, procedures, company standards, and policies.
  • Regularly updates system data for contracts, rates, agreements, and guest/client information.
  • Ensures thorough knowledge of hotel and guest room facilities/services and verifies reservations agents are equally informed.
  • Follows up on tentative bookings and updates reservation statuses.
  • Reviews no-shows and cancellations, processing charges per hotel policy.
  • Communicates clearly with guests, subordinates, superiors, and other department heads.
  • Manages time effectively, meets deadlines, and proactively identifies and resolves issues.
  • Provides assistance to ensure smooth and efficient operations.
  • Engages professionally with guests, clients, business partners, and staff.
  • Promotes the hotel by engaging with clients, guests, government officials, and key members of the community, and has experience working with and a comprehensive understanding of dignitaries, entertainment, and embassies.

  • Employment Type: Full Time, Permanent

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    People are getting interviews at Accor Hospitality through

    (based on 7 Accor Hospitality interviews)
    Job Portal
    Campus Placement
    Walkin
    58%
    14%
    14%
    14% candidates got the interview through other sources.
    Moderate Confidence
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    Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

    What people at Accor Hospitality are saying

    What Accor Hospitality employees are saying about work life

    based on 75 employees
    62%
    51%
    48%
    81%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Accor Hospitality Benefits

    Cafeteria
    Health Insurance
    Job Training
    Free Food
    Team Outings
    Soft Skill Training +6 more
    View more benefits

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