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Trainee - Guest Relations
Aster Dm Healthcare
posted 9hr ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Training and Orientation: Participate in a structured training program that includes orientation to the establishment's policies, procedures, and service standards
- Guest Interaction: Learn how to engage with guests in a courteous, friendly, and professional manner
- Practice active listening and empathy when addressing guest needs and concerns
- Front Desk Support: Assist with front desk operations, including guest check-in, check-out, and registration
- Familiarize yourself with the property's reservation system
- Guest Services: Learn how to handle guest inquiries, requests, and complaints, and assist with providing appropriate solutions and services
- Room Inspections: Participate in room inspections to ensure they meet quality and cleanliness standards
- Report any issues to relevant departments for resolution
- Guest Information: Provide guests with information about the property's amenities, services, local attractions, and dining options
- Problem Resolution: Work under the guidance of senior staff to resolve guest issues or concerns, striving to exceed guest expectations
Employment Type: Full Time, Permanent
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People are getting interviews at Aster Dm Healthcare through
People are getting interviews through
(based on 27 Aster Dm Healthcare interviews)
Referral
Walkin
Job Portal
Campus Placement
Company Website
26%
22%
22%
4%
4%
22% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Aster Dm Healthcare are saying
What Aster Dm Healthcare employees are saying about work life
based on 412 employees
Strict timing
Monday to Saturday
No travel
Day Shift
Aster Dm Healthcare Benefits
View more benefits
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