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293 Aster Dm Healthcare Jobs
Trainee - Guest Relations
Aster Dm Healthcare
posted 2mon ago
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Flexible timing
Key skills for the job
Job Description
- Training and Orientation: Participate in a structured training program that includes orientation to the establishment's policies, procedures, and service standards
- Guest Interaction: Learn how to engage with guests in a courteous, friendly, and professional manner
- Practice active listening and empathy when addressing guest needs and concerns
- Front Desk Support: Assist with front desk operations, including guest check-in, check-out, and registration
- Familiarize yourself with the property's reservation system
- Guest Services: Learn how to handle guest inquiries, requests, and complaints, and assist with providing appropriate solutions and services
- Room Inspections: Participate in room inspections to ensure they meet quality and cleanliness standards
- Report any issues to relevant departments for resolution
- Guest Information: Provide guests with information about the property's amenities, services, local attractions, and dining options
- Problem Resolution: Work under the guidance of senior staff to resolve guest issues or concerns, striving to exceed guest expectations
Employment Type: Full Time, Permanent
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Aster Dm Healthcare Benefits
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Executive / Sr Executive Inventor Management
2-6 Yrs
₹ 3 - 6L/yr
Bangalore / Bengaluru
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