Zensar Technologies Technical Support Executive Interview Questions and Answers

Q1. Tell me about your self,why we hire you
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Q2. Tell me about your degree project
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Q3. How to install a router
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Q4. What is firewall,vpn,TCP/ip
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Q5. Difference between TCP and udp
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Q6. Switching, hop count,nic
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Q7. Subnets mask, computer network
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Q8. Network optimization,vslm
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Q9. Cisco packet tracer,vlan
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Q10. DHCP,hub,data encapsulation
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Q11. What you expect ctc
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Q12. Domain and work group
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Any topic we can choose and just speak in front of the fellow candidates

Q1. Difference between ram and rom
Ans. 
RAM is volatile memory used for temporary storage, while ROM is non-volatile memory used for permanent storage.
• RAM stands for Random Access Memory, used for temporary storage of data and program instructions

• ROM stands for Read-Only Memory, used for permanent storage of data and program instructions

• RAM is volatile, meaning data is lost when power is turned off

• ROM is non-volatile, meaning data is retained even when power
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Q2. What do you know about cloud computing
Ans. 
Cloud computing is the delivery of computing services over the internet, including storage, servers, databases, networking, software, and analytics.
• Cloud computing allows users to access and use resources on-demand without the need for physical infrastructure.

• It offers scalability, flexibility, cost-effectiveness, and increased efficiency.

• Examples of cloud computing services include Amazon Web Services (AWS), Microsoft
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Q3. What is network
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A network is a collection of computers, servers, mainframes, network devices, and other devices connected to one another to share data and resources.
• Networks can be wired or wireless

• They can be local (LAN), wide (WAN), or global (Internet)

• Networks use protocols like TCP/IP to communicate

• Examples include Ethernet, Wi-Fi, and cellular networks
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Q4. What are mentioned in job description and what do you understand about the role mentioned in JD
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Q5. What is IP and how IP address is represented
Ans. 
IP stands for Internet Protocol. An IP address is a unique numerical label assigned to each device connected to a computer network.
• IP stands for Internet Protocol

• IP address is a unique numerical label assigned to devices on a network

• IP addresses are represented in decimal format, such as 192.168.1.1

• There are two versions of IP addresses - IPv4 and IPv6
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Q1. Introduction, Related field Knowledge
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Q1. How do you troubleshoot a monitor that is not working?
Ans. 
To troubleshoot a monitor that is not working, check the power connection, cables, and settings. Test with another device and update drivers if needed.
• Check if the monitor is properly connected to the power source and turned on

• Inspect the cables for any damage or loose connections

• Ensure the correct input source is selected on the monitor

• Try connecting the monitor to another device to determine if the issue is with the ...read more
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Q1. Basic about unix /oracle/monitoring/ ticketing/ITIL
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Q1. Basic HR questions and package negotiation
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Q2. Experience/ Package related
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Q1. Provide an example of an instrument and explain how it works.
Ans. 
An example of an instrument is a thermometer, which measures temperature.
• Thermometer works by measuring the expansion or contraction of a liquid or metal in response to temperature changes.

• Common types include mercury, digital, and infrared thermometers.

• Thermometers are used in various industries such as healthcare, food, and HVAC systems.
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Q1. What is the ctc expectations
Ans. 
The candidate's expected salary package
• Research industry standards for similar roles

• Consider your experience, skills, and qualifications

• Negotiate based on the job responsibilities and benefits offered
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Q2. Why are u looking for switch the job
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