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Zendesk Interview Questions and Answers

Updated 4 Apr 2024

Zendesk Interview Experiences

Popular Designations

2 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Apr 2023.

Round 1 - Technical 

(1 Question)

  • Q1. Given a string with parenthesis, return if the parenthesis are balanced or not.
  • Ans. 

    Check if a string with parenthesis is balanced

    • Use a stack to keep track of opening parenthesis

    • Iterate through the string and push opening parenthesis onto the stack

    • When a closing parenthesis is encountered, pop from the stack and check if it matches the closing parenthesis

    • If stack is empty at the end and all parenthesis are matched, return true

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Design an login/register authentication system.
  • Ans. 

    Design a secure login/register authentication system.

    • Use strong encryption algorithms like bcrypt for storing passwords.

    • Implement multi-factor authentication for added security.

    • Utilize HTTPS protocol to ensure data transmission is secure.

    • Implement rate limiting to prevent brute force attacks.

    • Use CAPTCHA to prevent automated account creation.

    • Store user credentials in a secure database with proper access controls.

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Culture fit questions

Skills evaluated in this interview

Senior Software Engineer Interview Questions asked at other Companies

Q1. Nth Prime Number Problem Statement Find the Nth prime number given a number N. Explanation: A prime number is greater than 1 and is not the product of two smaller natural numbers. A prime number has exactly two distinct positive divisors: 1... read more
View answer (1)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Background and team player
Round 2 - Coding Test 

Easy and best evaluted

Software Engineer Intern Interview Questions asked at other Companies

Q1. Check if Two Trees are Mirror Given two arbitrary binary trees, your task is to determine whether these two trees are mirrors of each other. Explanation: Two trees are considered mirror of each other if: The roots of both the trees are the... read more
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Jobs at Zendesk

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Interview questions from similar companies

I applied via LinkedIn and was interviewed in Apr 2021. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Tell us about yourself
  • Q2. Tell us about how do you think this profile suits your current role
  • Q3. How would you like your first 90 days to be
  • Q4. How do you function as a team player and individual contributor? Please explain
  • Q5. Have you gone through our profile.

Interview Preparation Tips

Interview preparation tips for other job seekers - Read everything about the company, the interviewer(if you know who is taking). Read about the job description. Read and frame your answers based on your profile. Don’t lie in your interview

I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. 1st Round was technical question full on Java, collections, threading, microservices etc.
  • Q2. 2nd Round was again technical with code implementation of some problems and implementation of Java collections
  • Q3. 3rd Round manager round, discussion on project am working with last organization, some problem solving scenario based round
  • Q4. 4th Round Senior Manager round - discussion on technical capabilities and project related questions
  • Q5. Final round Delivery head, discussion about project and some basic question about future aspirations n all

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, and give your answer, well prepared and if you dont know any answer be frank and let Interviewer know this.
We only drive the interview not the interviewer.

QA Trainee Interview Questions & Answers

AVASOFT user image Ashwini Bhalerao

posted on 12 Aug 2021

I applied via Naukri.com and was interviewed in Jul 2021. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. 1)GD round (Online & offline education , unemployment in India) 2)Technical 1 : Manual questions basics , scenario Gmail
  • Q2. All manual concepts, scenario questions

Interview Preparation Tips

Interview preparation tips for other job seekers - 1)Be confident in GD
2)Prepare all topics in manual
3)Experienced questions

R Systems International Ltd Interview Questions & Answers

R Systems International user image Anonymous

posted on 21 Jun 2021

Interview Questionnaire 

3 Questions

  • Q1. Usually for QC, I asked sort of question as below:
  • Q2. Approach followed for testing activities
  • Q3. Tool used for automating test cases

Skills evaluated in this interview

Interview Questionnaire 

2 Questions

  • Q1. Why do prefer our organizations and what have you accomplished on the current role are the most expected questions.
  • Q2. Definitely you should have a reason as to why apply for certain organization and for the second one. It is more preferred to be realistic with what your accomplishments are as well as make it more clear an...

I applied via Company Website and was interviewed in Sep 2020. There were 5 interview rounds.

Interview Questionnaire 

12 Questions

  • Q1. What is Software Development Cycle??What are the phase in software development??
  • Ans. 

    Software Development Cycle is a process of designing, creating, testing, and deploying software.

    • The phases of Software Development Cycle are Planning, Analysis, Design, Implementation, Testing, Deployment, and Maintenance.

    • Planning involves defining the project scope, goals, and requirements.

    • Analysis involves gathering and analyzing user requirements.

    • Design involves creating a detailed design of the software.

    • Implementat...

  • Answered by AI
  • Q2. What is scrum methodology?
  • Ans. 

    Scrum is an agile methodology used for software development and project management.

    • It involves iterative and incremental development.

    • A team works on a project in sprints, typically 2-4 weeks long.

    • The team has daily stand-up meetings to discuss progress and plan for the day.

    • The product owner prioritizes the backlog of work.

    • At the end of each sprint, a review and retrospective are held to evaluate progress and plan for t

  • Answered by AI
  • Q3. What is waterfall model?? What are the phases in waterfall model??
  • Ans. 

    Waterfall model is a linear sequential approach to software development.

    • Phases: Requirements gathering, Design, Implementation, Testing, Deployment, Maintenance

    • Each phase must be completed before moving to the next

    • No going back to previous phases

    • Documentation is important

    • Less flexible than Agile model

  • Answered by AI
  • Q4. What is agile model??
  • Ans. 

    Agile model is an iterative approach to software development that emphasizes flexibility and customer satisfaction.

    • Agile model involves continuous collaboration between cross-functional teams and customers

    • It prioritizes working software over comprehensive documentation

    • It allows for changes and adjustments to be made throughout the development process

    • Examples of agile methodologies include Scrum, Kanban, and Extreme Pro

  • Answered by AI
  • Q5. Java object oriented concepts such as inheritance, encapsulation, polymorphism, abstraction??
  • Q6. Java concepts such as access modifiers, collections.
  • Q7. Simple programming questions such as sort an array in ascending, descending order, binary search problem, some questions on abstraction with programming
  • Q8. Questions from databases??
  • Q9. Questions from mysql such as joins, primary key , foreign key, normalization, union, intersect etc
  • Q10. Some queries from mysql such as find second older person from a table and some questions in which u to use the knowledge of joins, primary key, foreign key to get the answer.
  • Q11. Questions from having , group by , order by causes.
  • Q12. In managerial round questions were asked such as where u see yourself after 5 years, why NCR , Why should we hire u ? Some questions on the projects that I have done. Some situation based questions were a...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, try to explain everything with an example, they will ask u to code everything on an editor so it is important that u write a code which can run properly. In managerial try to be honest and clear with your answer as they may ask follow up questions.

Skills evaluated in this interview

Success Engineer Interview Questions & Answers

Salesforce user image Anonymous

posted on 11 Oct 2020

I applied via Referral and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

10 Questions

  • Q1. Introduction.
  • Q2. Skill based routing.
  • Q3. Queue based routing.
  • Q4. Community partner user, customer user.
  • Q5. Can we implement skill based routing as queue based routing.
  • Q6. Lightning data service.
  • Q7. Deployment questions like facing validation error while deploying.
  • Q8. Integration questions - checking time limit in api call.
  • Q9. Soql limits- max. time for a soql query to run.
  • Q10. Async apex questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Think multiple times what you are going to say w.r.t your introduction. It does matter.
2. Don't try to take them for granted. Its obvious, they know much more than you do.
3. Always ask for time if you thinking about a solution. They are more than happy if you give them a relevant solution even if it takes time.
4. Prepare well, if you don't know about a topic, don't keep on dragging. Simply say you don't know.
5. Understand problem first, then think for a second and reply. If not understood, ask them again to explain.
7. Salesforce governor limits -- IS A MUST.
6. Keep your basics very clear.

Skills evaluated in this interview

I applied via Walk-in

Interview Questionnaire 

1 Question

  • Q1. Software-based, design principles, colour based and previous experience based questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to aoftware and design. you need to stay calm and should apply presence of mind.

Zendesk Interview FAQs

How many rounds are there in Zendesk interview?
Zendesk interview process usually has 2-3 rounds. The most common rounds in the Zendesk interview process are HR, Technical and Coding Test.
How to prepare for Zendesk interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Zendesk. The most common topics and skills that interviewers at Zendesk expect are Customer Service, Customer Experience Management, Selection Process, Customer Experience and Analytical Chemistry.
What are the top questions asked in Zendesk interview?

Some of the top questions asked at the Zendesk interview -

  1. Given a string with parenthesis, return if the parenthesis are balanced or n...read more
  2. Design an login/register authentication syst...read more
  3. Culture fit questi...read more

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Zendesk Interview Process

based on 3 interviews

Interview experience

4.7
  
Excellent
View more

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Zendesk Reviews and Ratings

based on 3 reviews

4.3/5

Rating in categories

3.8

Skill development

4.7

Work-life balance

5.0

Salary

3.9

Job security

4.4

Company culture

3.9

Promotions

3.8

Work satisfaction

Explore 3 Reviews and Ratings
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