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Zendesk Senior Software Engineer Interview Questions and Answers

Updated 4 Apr 2024

Zendesk Senior Software Engineer Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Apr 2023.

Round 1 - Technical 

(1 Question)

  • Q1. Given a string with parenthesis, return if the parenthesis are balanced or not.
  • Ans. 

    Check if a string with parenthesis is balanced

    • Use a stack to keep track of opening parenthesis

    • Iterate through the string and push opening parenthesis onto the stack

    • When a closing parenthesis is encountered, pop from the stack and check if it matches the closing parenthesis

    • If stack is empty at the end and all parenthesis are matched, return true

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Design an login/register authentication system.
  • Ans. 

    Design a secure login/register authentication system.

    • Use strong encryption algorithms like bcrypt for storing passwords.

    • Implement multi-factor authentication for added security.

    • Utilize HTTPS protocol to ensure data transmission is secure.

    • Implement rate limiting to prevent brute force attacks.

    • Use CAPTCHA to prevent automated account creation.

    • Store user credentials in a secure database with proper access controls.

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Culture fit questions

Skills evaluated in this interview

Senior Software Engineer Jobs at Zendesk

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Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - Coding Test 

Mainly 4 Questions
1-2 MCQ
3: Create a class deriving from IReptile and return an object of HatchEgg which has Hatch Method. Hatch Method should return same IReptile object.
4) Sorting IDs in dictionary

Round 2 - Technical 

(2 Questions)

  • Q1. The Interviewer was Very Rude and he doesn't care about the Requirements of Hiring a candidate. he was constantly asking about Other Companies Architectures and The things you did in them. instead of havin...
  • Q2. SOLID, Interfaces , Boxing/Unboxing

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay away from this company. very toxic
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
-

I applied via Referral and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Technical 

(4 Questions)

  • Q1. Find longest palindromic substring in a given string.
  • Ans. 

    Use dynamic programming to find the longest palindromic substring in a given string.

    • Iterate through the string and expand around each character to find palindromes.

    • Store the length of the longest palindrome found so far.

    • Return the substring based on the start and end indices of the longest palindrome.

  • Answered by AI
  • Q2. How to serialize and deserialise a tree
  • Ans. 

    To serialize and deserialize a tree, use a recursive approach to traverse the tree and store the data in a suitable format.

    • Use pre-order traversal to serialize the tree by storing the node values in a list or string.

    • For deserialization, reconstruct the tree by recursively building nodes from the serialized data.

    • Consider using JSON or XML format for serialization to easily store and retrieve tree structure.

  • Answered by AI
  • Q3. Find if a given regex (containing ., * and lower case english chars) matches a given string.
  • Ans. 

    Use regex library to match given regex with string.

    • Use a regex library like re in Python to match the given regex with the string.

    • Check if the regex matches the string using the library functions.

    • Handle cases where the regex contains special characters like . and * appropriately.

  • Answered by AI
  • Q4. Explain about throttling and implement throttle function.
  • Ans. 

    Throttling is a technique used to control the rate of requests sent to a server.

    • Throttling helps prevent server overload by limiting the number of requests processed at a time.

    • Implementing a throttle function involves setting a maximum request rate and delaying excess requests.

    • Example: Implementing a throttle function in a web application to limit the number of API calls made to a third-party service.

    • Example: Throttlin...

  • Answered by AI
Round 2 - Technical 

(4 Questions)

  • Q1. Find squares of elements in a sorted array and return the sorted response.
  • Ans. 

    Sort the squares of elements in a sorted array and return the sorted response.

    • Iterate through the array and square each element.

    • Store the squared values in a new array.

    • Sort the new array and return it.

  • Answered by AI
  • Q2. Write a short promise example and implement your own promise
  • Ans. 

    A promise is a commitment to do something in the future, typically used for asynchronous operations in JavaScript.

    • Promises are used to handle asynchronous operations in JavaScript.

    • They represent a value that may be available now, in the future, or never.

    • Promises have three states: pending, fulfilled, or rejected.

    • Example: new Promise((resolve, reject) => { setTimeout(() => resolve('Done!'), 1000); });

  • Answered by AI
  • Q3. Explain event loop, what are different types of queues in event loop
  • Ans. 

    Event loop is a mechanism that allows for asynchronous execution of code by managing the order of events in a single thread.

    • Event loop continuously checks the call stack for any functions that need to be executed, and processes them in a non-blocking manner.

    • Different types of queues in event loop include microtask queue (Promise callbacks), macrotask queue (setTimeout, setInterval callbacks), and animation frame queue

  • Answered by AI
  • Q4. What is virtual DOM and why its faster
  • Ans. 

    Virtual DOM is a lightweight copy of the actual DOM, used to improve performance by minimizing direct manipulation of the real DOM.

    • Virtual DOM is a concept used in frameworks like React to optimize rendering performance.

    • Changes are first made to the virtual DOM, which is then compared to the real DOM to identify the minimal updates needed.

    • This approach reduces the number of actual DOM manipulations, resulting in faster...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for ServiceNow Senior Software Engineer interview:
  • React.Js
  • Javascript
  • DSA

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Opps, overloading and overriding, factory n singleton patteren
  • Q2. Collections HashMap internal working
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Write polyfill for array map
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Java 8 and related programming questions springboot microservices details about project
  • Q2. Kafka questions and use case
  • Q3. API springboot application development
  • Q4. Ci cd and cloud
Round 2 - HR 

(1 Question)

  • Q1. Hr related question
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Approached by Company and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Get minimum from stream. Query based.
  • Q2. Minimum number of platforms for trains. Arrival n departure time is given.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Difference between abstract class and interface?
  • Q2. Explain OOP in C#?
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website

Round 1 - Assignment 

A code to identify errors and write Junit. Optimise the code as well.

Round 2 - Technical 

(2 Questions)

  • Q1. Stacks using queue
  • Ans. 

    Implementing a stack using two queues

    • Use two queues to simulate a stack

    • Push operation: Enqueue the element to queue 1

    • Pop operation: Dequeue all elements from queue 1 to queue 2, dequeue the last element from queue 1, then swap the queues

    • Top operation: Return the front element of queue 1

    • Example: Push 1, 2, 3 - Queue 1: [1, 2, 3], Queue 2: []

    • Example: Pop - Queue 1: [1, 2], Queue 2: [3]

  • Answered by AI
  • Q2. BFS and Knapsack problem, previous project experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be very clear with the technology stack and basic DSA problems.

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - Coding Test 

Full stack question with java and angular and sql

Round 2 - Case Study 

Case study on project

Zendesk Interview FAQs

How many rounds are there in Zendesk Senior Software Engineer interview?
Zendesk interview process usually has 3 rounds. The most common rounds in the Zendesk interview process are Technical and HR.
How to prepare for Zendesk Senior Software Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Zendesk. The most common topics and skills that interviewers at Zendesk expect are Backend, Customer Experience Management, Customer Service, Javascript and Manual Testing.
What are the top questions asked in Zendesk Senior Software Engineer interview?

Some of the top questions asked at the Zendesk Senior Software Engineer interview -

  1. Given a string with parenthesis, return if the parenthesis are balanced or n...read more
  2. Design an login/register authentication syst...read more
  3. Culture fit questi...read more

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Zendesk Senior Software Engineer Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
Zendesk Senior Software Engineer Salary
based on 4 salaries
₹25.5 L/yr - ₹51 L/yr
128% more than the average Senior Software Engineer Salary in India
View more details

Zendesk Senior Software Engineer Reviews and Ratings

based on 1 review

3.0/5

Rating in categories

2.0

Skill development

5.0

Work-life balance

5.0

Salary

4.0

Job security

5.0

Company culture

4.0

Promotions

2.0

Work satisfaction

Explore 1 Review and Rating
Senior Software Engineer (Ruby on Rails)

Bangalore / Bengaluru

2-5 Yrs

Not Disclosed

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