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38 Zendesk Jobs
Staff Software Engineer - Agent Workspace
Zendesk
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
You ve built and scaled medium to large frontend applications ideally in a SaaS environment and are comfortable working with TypeScript, React/Redux, and GraphQL. You ve led technical initiatives and shipped production-ready features that made a real impact.
We re looking for someone who enjoys solving problems, collaborating with others, and helping shape how things are built not just what gets built.
What you get to do every day:
- Build customer-facing features in the Support product that empower agents to deliver better service
- Modernise legacy UI with React, Redux, TypeScript, and GraphQL
- Triage and fix performance issues to improve speed and reliability
- Collaborate closely with other engineers, helping shape development workflows and improve tooling
- Share your knowledge document best practices, lead discussions, and support other engineers
- Help guide architectural decisions with a focus on long-term maintainability and performance
- Look for ways to reduce complexity and improve developer experience across the platform
What you bring to the role:
- 7+ years building web applications in a frontend environment ideally in SaaS
- Hands-on experience with JavaScript, TypeScript, and frameworks like React and Redux
- A good understanding of browser behavior, the JS event loop, async programming, and how it all interacts with the DOM
- Familiarity with testing practices from unit to end-to-end
- Comfort working in agile environments and navigating changing priorities
- Clear written and verbal communication skills
- A willingness to mentor others and work collaboratively
- Experience with Ember is a plus, but not required
- Contributions to open-source projects or writing technical docs are nice to have
Employment Type: Full Time, Permanent
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What people at Zendesk are saying
Staff Software Engineer salary at Zendesk
reported by
1
employee
with 13
years exp.
Unlock
₹96
L/yr - ₹1.1
Cr/yr
184%
more
than the average Staff Software Engineer Salary in India
View more details
What Zendesk employees are saying about work life
based on 4 employees
Flexible timing
Zendesk Benefits
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