WNS Travel Executive Interview Questions and Answers

Q1. How did you celebrate your last birthday?
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Q2. What is BPO ? What do you understand by BPO
Ans. 
BPO stands for Business Process Outsourcing. It refers to the practice of contracting specific business processes to a third-party service provider.
• BPO involves outsourcing non-core business functions to external vendors.

• It helps companies focus on their core competencies and reduce costs.

• Common BPO services include customer support, data entry, payroll processing, and IT support.

• Examples of BPO companies include Accen...read more
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Q3. Tell me something about your experience
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Q1. Going to ask you about technical questions Commands and all
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Q2. What is print and full form
Ans. 
Print is a command used in programming to display output on the screen. Full form can refer to the complete version of an acronym or abbreviation.
• Print is a command used in programming languages like Python to display output on the screen

• Full form refers to the complete version of an acronym or abbreviation, for example, 'PDF' stands for 'Portable Document Format'
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Q3. What isIATA and how it's work
Ans. 
IATA stands for International Air Transport Association, a trade association for the world's airlines.
• IATA sets standards for the airline industry to ensure safety, security, efficiency, and sustainability.

• It provides support and training for travel agents and airlines.

• IATA codes are used to identify airlines and airports, such as 'LH' for Lufthansa and 'JFK' for John F. Kennedy International Airport.
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Q4. What is last commands to issue ticket
Ans. 
The last commands to issue a ticket typically involve finalizing the booking, confirming payment, and generating the ticket.
• Finalize the booking by confirming the passenger details, flight information, and seat selection.

• Confirm the payment method and process the payment if necessary.

• Generate the ticket by entering the necessary information into the system and printing or emailing the ticket to the passenger.
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Q5. How many gds and full form
Ans. 
There are several GDS (Global Distribution Systems) used in the travel industry, with some of the major ones being Amadeus, Sabre, and Travelport.
• Amadeus - A major GDS used by travel agencies and airlines for booking flights, hotels, car rentals, and more.

• Sabre - Another popular GDS that provides technology solutions to the travel industry, including booking systems for airlines, hotels, and car rentals.

• Travelport - A ...read more
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Marks is depend of your test

Q1. It will be a communication skills and product knowledge test
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Q1. Please can you Explain your resume
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Q2. What is your total experience
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Q3. What is your last ctc and you current expectations
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Q1. Please tell me the reissuance process with the commands
Ans. 
The reissuance process involves cancelling the original ticket and issuing a new one with updated information.
• Cancel the original ticket using the appropriate command

• Rebook the ticket with the desired changes

• Issue the new ticket with the updated information
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Q2. Please tell me the refund command.
Ans. 
The refund command is used to process a refund for a travel booking.
• The refund command typically involves entering specific details such as the booking reference number, amount to be refunded, and reason for the refund.

• Example: Refund command for booking reference number XYZ123, refund amount $100, reason for refund - cancellation.
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Q3. What was the roles and responsibilities in your last organisation.
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Q1. Tell ue about yourself.
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