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Wipro
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I will handle customers by actively listening to their concerns, empathizing with their situation, and providing prompt and effective solutions.
Actively listen to customers to understand their needs and concerns
Show empathy and understanding towards customers' situations
Provide prompt and effective solutions to address customers' issues
Maintain a positive and professional attitude throughout the interaction
Follow up wi
The importance of effective communication in customer service
Effective communication builds trust and rapport with customers
Active listening is crucial to understand customer needs and concerns
Clear and concise language helps avoid misunderstandings
Empathy and patience are key in resolving customer issues
Providing timely and accurate information enhances customer satisfaction
I applied via Approached by Company and was interviewed in Nov 2023. There were 4 interview rounds.
In round 2 several set of questions were provided which included speech test, sentence construction, grammar test and listening to a passage and answering the questions.
What people are saying about Wipro
I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 2 interview rounds.
Wipro interview questions for designations
Get interview-ready with Top Wipro Interview Questions
I applied via Walk-in
I am comfortable with rotational shifts.
I have previous experience working in rotational shifts and have adapted well to the changing schedules.
I understand the importance of being flexible and available to assist customers at different times of the day.
I am willing to adjust my personal schedule to accommodate rotational shifts.
I have excellent time management skills and can efficiently plan my day around different sh...
I applied via Walk-in and was interviewed in Apr 2023. There were 2 interview rounds.
It's just normal aptitude test
I applied via Naukri.com and was interviewed in Oct 2022. There were 2 interview rounds.
Wipro Recruitment Process is divided into further steps.
All the Sections of the test are mentioned here.
I applied via Naukri.com and was interviewed in Nov 2022. There were 3 interview rounds.
Simple Aptitude Test
Synonyms, Antonyms,Profit & Loss , Numerical Questions
based on 16 interviews
3 Interview rounds
based on 143 reviews
Rating in categories
Kolkata,
Mohali
+50-5 Yrs
₹ 2.25-4 LPA
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| ₹5.8 L/yr - ₹23 L/yr |
Senior Associate
21.3k
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| ₹0.9 L/yr - ₹5.5 L/yr |
Senior Project Engineer
20.4k
salaries
| ₹5 L/yr - ₹19.5 L/yr |
Technical Lead
18.7k
salaries
| ₹8.3 L/yr - ₹36.5 L/yr |
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