80+ Wipro Customer Service Executive Interview Questions & Answers | Complete Prep Guide 2025

Wipro Customer Service Executive Interview Experiences

28 interviews found

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 9 Jun 2021

Interview Questionnaire

1 Question

Q1. About our self or if u have NY process knoweledge

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Customer Service Executive Interview Questions & Answers

Anonymous

posted on 3 May 2021

Interview Questionnaire

1 Question

Q1. How will you handle Customers

Ans.

I will handle customers by actively listening to their concerns, empathizing with their situation, and providing prompt and effective solutions.

Actively listen to customers to understand their needs and concerns
Show empathy and understanding towards customers' situations
Provide prompt and effective solutions to address customers' issues
Maintain a positive and professional attitude throughout the interaction
Follow up wi

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Customer Service Executive Interview Questions & Answers

Anonymous

posted on 17 Aug 2020

Interview Questionnaire

4 Questions

Q1. Tell me a situation when you failed

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Q2. Why wipro BPO why not other company

Ans.

Wipro BPO offers excellent customer service and has a strong reputation in the industry.

Wipro BPO has a track record of providing exceptional customer service.
The company has a strong reputation in the industry for its customer-centric approach.
Wipro BPO offers extensive training and development programs for its customer service executives.
The company has a global presence and provides opportunities for career growth a...

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Q3. Tell me your last movie

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Q4. Tell me a situation when you have done mistake on your work

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What people are saying about Wipro

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

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Customer Service Executive Interview Questions & Answers

Anonymous

posted on 15 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Interview Preparation Tips

Topics to prepare for Wipro Customer Service Executive interview:

Google search

Interview preparation tips for other job seekers - If you want to impress your interviewer & get the job.

1. Share some fun facts & showcase your personality while introducing yourself.

2. Then focus on how you can help the company & how the company can help you in building your career.

3. Be negotiable” to demonstrate your flexibility in terms of salary.

4. Make sure the position aligns with your long-term goals.

All the best!

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 10 Apr 2022

I applied via Recruitment Consulltant and was interviewed before Apr 2021. There was 1 interview round.

Interview Preparation Tips

Topics to prepare for Wipro Customer Service Executive interview:

Personality Development
Communication Skills
Fluent English Speaking
Computer Basics

Interview preparation tips for other job seekers - After the 1st round of my interview, I had to wait for a long time before getting to know the outcome of my 1st round. It was almost the entire day that I sat at the reception skipping lunch just waiting for what`s next. 1st round was at 9am & I was responded with the next move at around 4pm,which kind of sounds like a long time but the thing to be noted is that not everybody held onto with me for their response...Rather we were just 3 members out of 8 who were patient enough to hold onto & we all 3 got selected at the end of the day.

So, my suggestion is that some good companies might check on your patience levels by making you wait for long hours at the interview itself but don`t run away saying that it`s taking too long.. Be cool & patient so that the popular saying "Patience Pays" would come to pass in your job hunt.

Get interview-ready with Top Wipro Interview Questions

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 15 Dec 2020

Interview Questionnaire

1 Question

Q1. Reading credit card quires.

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Customer Service Executive Jobs at Wipro

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Customer Service Executive - Up To 32k: Excellent- English Required Y8

Kolkata, Mohali +6

0-5 Yrs

₹ 2.25-4 LPA

Customer Service Executive - Up To 32k: Excellent- English Required Y3

Kolkata, Mohali +6

0-5 Yrs

₹ 2.25-4 LPA

Customer Service Executive (Chennai)

Chennai

0-1 Yrs

Not Disclosed

Customer Service Executive (Blended Process) - HR Ekata

Chennai

0-1 Yrs

₹ 1.75-2.75 LPA

Customer Service Executive - Up To 32k: Excellent- English Required R9

Kolkata, Mohali +5

0-5 Yrs

₹ 2.25-4 LPA

Customer Service Executive - Up To 32k: Excellent English Required R10

Kolkata, Mohali +5

0-5 Yrs

₹ 2.25-4 LPA

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 26 Feb 2021

Interview Questionnaire

1 Question

Q1. What is wipro

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Customer Service Executive Interview Questions & Answers

Anonymous

posted on 21 Mar 2021

I applied via Referral and was interviewed before Mar 2020. There were 5 interview rounds.

Interview Questionnaire

1 Question

Q1. Intro, strength and weakness with example, about studies , about hobbies with tricky questions, to sign a contract.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Selection process of Wipro is too good,
my advice is don't lie during interview, everything will be fine.

Wipro Interview FAQs

How many rounds are there in Wipro Customer Service Executive interview?

Wipro interview process usually has 2-3 rounds. The most common rounds in the Wipro interview process are Resume Shortlist, One-on-one Round and HR.

How to prepare for Wipro Customer Service Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Wipro. The most common topics and skills that interviewers at Wipro expect are Customer Service, Call Center Operations, Inbound Process, BPO Hiring and Telecalling.

What are the top questions asked in Wipro Customer Service Executive interview?

Some of the top questions asked at the Wipro Customer Service Executive interview -

Are you double dose vaccinat...read more
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Wipro Interviews By Designations

Wipro Customer Service Executive Interview Process

based on 16 interviews

3 Interview rounds

Resume Shortlist Round
One-on-one Round
HR Round

Tech Mahindra Customer Service Executive Interview Questions

3.5

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Accenture Customer Service Executive Interview Questions

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Cognizant Customer Service Executive Interview Questions

3.8

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HCLTech Customer Service Executive Interview Questions

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TCS Customer Service Executive Interview Questions

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Infosys Customer Service Executive Interview Questions

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IBM Customer Service Executive Interview Questions

4.0

• 4 Interviews

Hexaware Technologies Customer Service Executive Interview Questions

3.5

• 3 Interviews

NTT Data Customer Service Executive Interview Questions

3.9

• 3 Interviews

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Indian Institute of Technology (IIT), Chennai Placement Questions

19 Interviews

National Institute of Technology (NIT), Warangal Placement Questions

11 Interviews

Vellore Institute of Technology (VIT) Placement Questions

8 Interviews

Indian Institute of Technology (IIT), Kharagpur Placement Questions

6 Interviews

Thiagarajar College of Engineering, Madurai Placement Questions

5 Interviews

SRM university (SRMU) Placement Questions

5 Interviews

SRM Institute of Science & Technology, Chennai Placement Questions

4 Interviews

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Wipro Customer Service Executive Salary

based on 451 salaries

₹0.6 L/yr - ₹5 L/yr

At par with the average Customer Service Executive Salary in India

View more details

Customer Service Executive Jobs at Wipro

Customer Service Executive - Up To 32k: Excellent- English Required Y8

Kolkata,

Mohali

0-5 Yrs

₹ 2.25-4 LPA

Customer Service Executive - Up To 32k: Excellent- English Required Y3

Kolkata,

Mohali

0-5 Yrs

₹ 2.25-4 LPA

Customer Service Executive (Chennai)

Chennai

0-1 Yrs

Not Disclosed

Explore more jobs

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