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Wipro Customer Service Executive Interview Questions, Process, and Tips
Top Wipro Customer Service Executive Interview Questions and Answers
- Q1. Are you double dose vaccinated?
- Q2. How will you handle Customers
- Q3. How comfortable with rotational shifts
Wipro Customer Service Executive Interview Experiences
28 interviews found
Anonymous
(2 Questions)
- Q1. Basic Questions and Knowledge
- Q2. About Business Ideas
(1 Question)
- Q1. Basic Ideas Of Non voice process
- Ans.
Non-voice process refers to customer service that is provided through written communication channels such as email, chat, or social media.
Non-voice processes include email support, chat support, and social media support.
Agents must have strong written communication skills and be able to multitask.
Examples of non-voice processes include responding to customer inquiries via email, resolving issues through chat, and provi...
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before Sep 2022. There were 3 interview rounds.
Communication related
(1 Question)
- Q1. Skills checking
(1 Question)
- Q1. Speak on a topic for 45 seconds
(1 Question)
- Q1. WHat did you do last weeekend
Interview Preparation Tips
What people are saying about Wipro
Mohd Husain Naqvi
I applied via Naukri.com and was interviewed in Feb 2022. There were 3 interview rounds.
(4 Questions)
- Q1. What are your salary expectations?
- Q2. Why are you looking for a change?
- Q3. Why should we hire you?
- Q4. Tell me about yourself.
Make sure you need to be attentive.
(1 Question)
- Q1. Why we should hire you?
Interview Preparation Tips
Always try share beyond your C.V.Do not share the same information which you are already mentioned on C.V
Wipro interview questions for designations
I applied via Naukri.com and was interviewed in Nov 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. What is the study you complete
- Q2. I complete my school study and now I'm A college student
Interview Preparation Tips
Get interview-ready with Top Wipro Interview Questions
(3 Questions)
- Q1. What are your strengths and weaknesses?
- Q2. What is your family background?
- Q3. Tell me about yourself.
Interview Preparation Tips
Customer Service Executive Jobs at Wipro
I applied via Approached by Company and was interviewed before May 2021. There were 3 interview rounds.
(2 Questions)
- Q1. What is wipro ltd with details how it's working.
- Q2. About your self and background. Also experience in previous firm.
(1 Question)
- Q1. About your self and background of previous firm.
Interview Preparation Tips
- About your location
I applied via Naukri.com and was interviewed in Aug 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. How crack interview
- Q2. Why join bps
- Q3. Why go to customer service
Interview Preparation Tips
I applied via campus placement at Amity University and was interviewed before Feb 2021. There were 3 interview rounds.
(1 Question)
- Q1. Why do you want to work with us
(4 Questions)
- Q1. What is your family background?
- Q2. Why should we hire you?
- Q3. What are your strengths and weaknesses?
- Q4. Tell me about yourself.
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Quality of a good customer service
- Ans.
Good customer service involves being attentive, empathetic, and efficient in resolving issues.
Active listening and understanding the customer's needs
Showing empathy and understanding towards the customer's situation
Providing efficient and effective solutions to customer issues
Being patient and courteous throughout the interaction
Following up with the customer to ensure satisfaction
Maintaining a positive attitude and pr...
Interview Preparation Tips
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Wipro Interviews By Designations
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Wipro Customer Service Executive Interview Process
based on 16 interviews
3 Interview rounds
- Resume Shortlist Round
- One-on-one Round
- HR Round
Customer Service Executive Interview Questions from Similar Companies
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Wipro Customer Service Executive Reviews and Ratings
based on 143 reviews
Rating in categories
Kolkata,
Mohali
+50-5 Yrs
₹ 2.25-4 LPA
|
Project Engineer
32.8k
salaries
|  ₹1.8 L/yr - ₹8.2 L/yr |
|
Senior Software Engineer
23.1k
salaries
| ₹5.8 L/yr - ₹23 L/yr |
|
Senior Associate
21.3k
salaries
| ₹0.9 L/yr - ₹5.5 L/yr |
|
Senior Project Engineer
20.4k
salaries
| ₹5 L/yr - ₹19.5 L/yr |
|
Technical Lead
18.7k
salaries
| ₹8.3 L/yr - ₹36.5 L/yr |
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