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Wipro Senior Customer Service Representative Interview Questions and Answers
Updated
28 Sep 2023
1 interview found
Sort by:
Popular
Rishabh Negi
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed before Sep 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. About yourself
Past experience Add Answer
3
Skills Round (1 Question)
- Q1. Customer handling skills Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Enevn your communication skills are average you nee to be confident.
Interview questions from similar companies
Senior Customer Service Representative Interview Questions
HCLTech
Dipesh Shah
posted on 16 May 2024
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Nov 2023.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Introduction about yourself Add Answer
2
One-on-one Round (2 Questions)
- Q1. Introduction about yourself Add Answer
- Q2. Type pf work you done Add Answer
Senior Customer Service Representative Interview Questions
Tech Mahindra
Anonymous
posted on 12 Mar 2022
I applied via Walk-in and was interviewed in Feb 2022.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (5 Questions)
- Q1. What are your salary expectations? Add Answer
- Q2. What is your family background? Add Answer
- Q3. Share details of your previous job. Add Answer
- Q4. Why are you looking for a change? Add Answer
- Q5. Tell me about yourself. Add Answer
3
TL Round (1 Question)
- Q1. What do you understand by customer service? How would you handel an irritate customer? Where do you see in 5 years? What was the reason to leage your previous j...read more View Answers (2)
4
Typing Test Round (1 Question)
- Q1. Typing test minimum 40wpm
Dual cuncerrncy on chat and good grammar and accent on calls. Add Answer
5
MANAGR Round (1 Question)
- Q1. Almost same as TL round... Add Answer
Interview Preparation Tips
Topics to prepare for Tech Mahindra Senior Customer Service Representative interview:
It's not a tough one... easy to crack it. 🤟
All the best to all job seekers. 🙌
- Customer Service
- Sales
- chat support
- Handeling customer
- Basic Introduction and typing te
It's not a tough one... easy to crack it. 🤟
All the best to all job seekers. 🙌
Interview experience
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Job Portal and was interviewed in Dec 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (1 Question)
- Q1. HR Asked about your experience and your Introduction. Basically they check our communication skills. Add Answer
3
Assignment Round
Email Writing and Aptitute test.
4
One-on-one Round (1 Question)
- Q1. This is a Manager round, He will ask your Introduction and your experience. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be cool and calm be real you will crack this interview.
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Sep 2023.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Tell me about your past company experience View Answers (1)
- Q2. Previous company job role and responsibilities View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare your resume well and be confident.
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Sep 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (1 Question)
- Q1. HR asked me about my past experiences and desired salary Add Answer
3
Aptitude Test Round
There were number of question in apptitude test based on different case study.
4
One-on-one Round (1 Question)
- Q1. One on one round with operation manager Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Learn more about SAP n Salesforce
I applied via Walk-in and was interviewed in Apr 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Best question was asked by hr that was have you ever faced critical time while working with last organization Add Answer
- Q2. Why do you want to join only this organization Add Answer
- Q3. What is your strength and weakness and directive it Add Answer
Interview Preparation Tips
Topics to prepare for HCLTech Senior Customer Service Representative interview:
I don't want to give any advice
- What is KYC
I don't want to give any advice
Aniket raj
Interview experience
Excellent
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Apr 2023.
3 Interview Rounds
1
Assignment Round
Listening hearing ability check
2
HR Round (2 Questions)
- Q1. Spoken english check, conversation check Add Answer
- Q2. Tell us about about what you did yesterday? Add Answer
3
One-on-one Round (1 Question)
- Q1. Tell us about yourself? Why hcl? Add Answer
Senior Customer Service Representative Interview Questions
HCLTech
J DINESH BABU
posted on 19 Feb 2024
Interview experience
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Not Selected
I applied via Job Portal and was interviewed before Feb 2023.
2 Interview Rounds
1
Assignment Round
Assignment is very much tough and versant test is there
2
HR Round (1 Question)
- Q1. Metrics in bpo which there is kpi Score card View Answers (1)
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Apr 2022.
2 Interview Rounds
1
Aptitude Test Round
Check your listings knowledge via robotic phone call
2
One-on-one Round (1 Question)
- Q1. Need to talk fluently in English Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't get tensed be cool and attend
Wipro Interview FAQs
How many rounds are there in Wipro Senior Customer Service Representative interview?
Wipro interview process usually has 3 rounds. The most common rounds in the Wipro interview process are Resume Shortlist and HR.
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based on 15 reviews
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