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Wipro Major Incident and Problem Manager Interview Questions and Answers for Experienced

Updated 10 Jan 2022

Wipro Major Incident and Problem Manager Interview Experiences for Experienced

1 interview found

I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. ITIL Concepts, Incident, Change and problem management process, life cycle of service management, types of problem ticket, sla and general questions on previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - All went well. Need to be confident while answering. Prepare thoroughly for ITIL concepts and Major Incident cycle
All the best for your interview

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral

Round 1 - One-on-one 

(1 Question)

  • Q1. What are the stages of Major incident?
  • Ans. 

    The stages of Major incident include identification, categorization, prioritization, diagnosis, resolution, and closure.

    • Identification: Recognizing that a major incident has occurred.

    • Categorization: Classifying the incident based on impact and urgency.

    • Prioritization: Determining the order in which incidents will be addressed.

    • Diagnosis: Investigating the root cause of the incident.

    • Resolution: Implementing a solution to ...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Why do you want to join LTIMindtree?
  • Ans. 

    I want to join LTIMindtree because of their reputation for excellence in Major Incident and Problem Management.

    • LTIMindtree has a strong track record in Major Incident and Problem Management

    • I am impressed by the company's commitment to continuous improvement and innovation

    • I believe that my skills and experience align well with the opportunities at LTIMindtree

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. ITSM framework details
  • Q2. Questions related to incident management
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. How do you track and managed it incident

Interview Preparation Tips

Interview preparation tips for other job seekers - Scenario based questions

I applied via Company Website and was interviewed before Oct 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic Aptitude with some difficult questions

Round 3 - Coding Test 

3 set of coding question were asked 1 easy ,1 medium ,1 hard

Round 4 - One-on-one 

(1 Question)

  • Q1. This was personal technical interview asking all related to my cv and the one they are looking for
Round 5 - HR 

(1 Question)

  • Q1. Basic personality questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare everything basic and from the CV and you will be good to go.Research about the company a bit that will add cherry on top.

I applied via Company Website and was interviewed before Nov 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Game Based Aptitude Test + Logical Reasoning

Round 3 - Technical 

(1 Question)

  • Q1. Asked about projects
Round 4 - HR 

(2 Questions)

  • Q1. Open to relocate to other locations?
  • Q2. Open to work in any shifts?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic aptitude for freshers and know about your projects

I applied via Naukri.com and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Questions related to previous work experience
  • Q2. SCCM Infrastructure related questions.

Interview Questionnaire 

4 Questions

  • Q1. Kepler first law
  • Q2. The orbit of a planet is an ellipse with the sun at one of the foci
  • Ans. 

    The orbit of a planet is an ellipse with the sun at one of the foci.

    • An ellipse is a closed curve with two foci.

    • The sun is located at one of the foci of a planet's elliptical orbit.

    • The shape of the orbit affects the planet's distance from the sun over time.

    • Kepler's laws of planetary motion describe the elliptical nature of orbits.

  • Answered by AI
  • Q3. Kepler second law
  • Q4. The line joining the planet and the sun sweeps equal areas

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice

Interview Questionnaire 

2 Questions

  • Q1. Self interview
  • Q2. Job details

Interview Preparation Tips

Interview preparation tips for other job seekers - Self interview and work experience

Interview Questionnaire 

2 Questions

  • Q1. What's ur name?
  • Q2. Tell ur name 😅
  • Ans. 

    My name is [insert name here].

    • My name is [insert name here].

    • You can call me by my first name, which is [insert first name here].

    • My full name is [insert full name here].

    • I go by the nickname [insert nickname here].

  • Answered by AI

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Wipro Major Incident and Problem Manager Salary
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₹9.8 L/yr - ₹10.9 L/yr
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