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Wealthian Training Quality Manager Interview Questions and Answers
Wealthian Training Quality Manager Interview Experiences
1 interview found
Selected
I applied via Approached by Company and was interviewed before Feb 2023. There were 2 interview rounds.
(1 Question)
- Q1. After asking for brief introduction, HR will try to gauge about your long term plans? Honestly answer about the same as to them honesty matters a lot.
- Ans. Answer in affirmative as honesty matters a lot in organization
(2 Questions)
- Q1. Cofounder will have one on one round and ask question about handling clients, selling experience and how can you handle pressure?
- Q2. Simply answer that you have handled pressure in your previous organizations and are perfectly capable of same.
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Selected
I was interviewed before Nov 2022.
(1 Question)
- Q1. Based on the past experience
(1 Question)
- Q1. Based on previous experience and knowledge based question
Mahesh Shinde
Selected
I applied via Referral
We were given a scenario where client and Admin was in discussion. basically, client was bit rude, and Admin was supposed to handle him carefully so that it will not cause adverse impact over the business.
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Team Lead Operations Interview Questions & Answers
Teleperformance
Tulsi rajput
posted on 2 Jul 2024
Selected
I applied via Walk-in and was interviewed in Aug 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about your self
- Ans.
Experienced operations professional with a proven track record of leading teams to success.
Over 5 years of experience in operations management
Strong leadership skills with a focus on team development
Implemented process improvements resulting in increased efficiency
Excellent communication and problem-solving abilities
- Q2. KIPs discussion
(2 Questions)
- Q1. Attrition and shrinkage explain
- Ans.
Attrition and shrinkage are common terms used in operations management to explain the loss of employees and resources.
Attrition refers to the natural reduction in staff numbers due to resignations, retirements, or terminations.
Shrinkage refers to the loss of resources such as inventory, equipment, or funds due to theft, damage, or errors.
Both attrition and shrinkage can have a negative impact on operational efficiency ...
- Q2. Problem solving questions
(2 Questions)
- Q1. Tell me about your self
- Ans.
Experienced operations professional with a proven track record in leading teams to success.
Over 5 years of experience in operations management
Strong leadership skills with a focus on team development
Implemented process improvements resulting in increased efficiency
Excellent communication and problem-solving abilities
- Q2. Explain BPO KPIs
- Ans.
BPO KPIs are key performance indicators used to measure the success of operations in a business process outsourcing company.
BPO KPIs are metrics used to evaluate the performance of various operations within a BPO company.
Examples of BPO KPIs include average handle time, first call resolution rate, customer satisfaction score, and agent utilization rate.
These KPIs help BPO companies track and improve their operational e...
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(2 Questions)
- Q1. They mentioned that we will be working from Google office with facilities like food and transport. Which was true but they did not mention that it was not permanent as we are the vendors
- Q2. Don’t remember much
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Then after talking to many other teams in the organisation they told me that cognizant work culture is that way where the project dissolves and then they move you to another process or make you do something else that you have not signed up for. So this is the work culture here. I personally coming from an agency background would suggest that working for a service based company was a bad idea.
MANJARI YADAV
(2 Questions)
- Q1. Tell me something about yourself
- Q2. Tell me abouyou family and what is your exact work in a company
(2 Questions)
- Q1. Have you worked on any project and if you succeed or not
- Q2. If you have received the load of 6000 in a day how will you manage that
- Ans.
I would prioritize tasks, delegate responsibilities, and ensure efficient communication to manage the load of 6000 in a day.
Prioritize tasks based on urgency and importance
Delegate responsibilities to team members based on their strengths and workload
Ensure clear communication channels to avoid bottlenecks and delays
Monitor progress regularly and make adjustments as needed
Utilize technology and automation tools to stre
Interview Preparation Tips
Simple Math, reasoning, English are in test.
(1 Question)
- Q1. Basic introduction round
(4 Questions)
- Q1. Operation related questions
- Q2. How to calculate shrinkage.
- Ans.
Shrinkage is calculated by dividing the total amount of time an employee is not available to work by the total scheduled work time.
Calculate total scheduled work time for a specific period (e.g. a day, week, month).
Determine the total amount of time employees are not available to work due to breaks, meetings, training, etc.
Divide the total time employees are not available by the total scheduled work time to get the shr
- Q3. How to calculatea attrition.
- Ans.
Attrition rate is calculated by dividing the number of employees who left the company during a certain period by the average number of employees during that same period.
Calculate the number of employees who left the company during a specific time frame.
Calculate the average number of employees during that same time frame.
Divide the number of employees who left by the average number of employees to get the attrition rat...
- Q4. How to handle the team
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Selected
I applied via Job Portal
(3 Questions)
- Q1. Salary expection
- Q2. Near by Location
- Q3. Team leader position
Interview Preparation Tips
- Sales experience
Anupam borah
(2 Questions)
- Q1. Past job experience
- Q2. Basic banking operations
I applied via Naukri.com and was interviewed in Apr 2024. There were 2 interview rounds.
(1 Question)
- Q1. Where do you see your self after 4 years
(1 Question)
- Q1. Why should we hire you
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