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VOIZ Customer Care Executive Interview Questions and Answers for Experienced
VOIZ Customer Care Executive Interview Experiences for Experienced
1 interview found
Anonymous
I applied via AmbitionBox and was interviewed in Mar 2022. There was 1 interview round.
(2 Questions)
- Q1. Why should we hire you and what is your qualities which attracts us
- Ans.
I should be hired because of my excellent communication skills, problem-solving abilities, and customer-centric approach.
Excellent communication skills: I have a strong command over multiple languages and can effectively communicate with customers from diverse backgrounds.
Problem-solving abilities: I have a knack for identifying and resolving customer issues promptly and efficiently.
Customer-centric approach: I priorit...
- Q2. How will you handle an irritated customer if we will hire you fir the role
- Ans.
I will handle an irritated customer by actively listening to their concerns, empathizing with their frustration, and offering a solution to their problem.
Listen attentively to the customer's complaint without interrupting
Show empathy and understanding towards their frustration
Apologize for any inconvenience caused and take responsibility
Offer a solution or alternatives to resolve their issue
Ensure the customer is satis...
Interview Preparation Tips
- Communication Skills
- Problem Solving
- Empathy
- Fluency
- English Language
- English Typing
- Patience
- Listening
Interview questions from similar companies
I applied via Walk-in and was interviewed in Jul 2019. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. What do you know about our company?
Interview Preparation Tips
I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.
About Your Experience and Personal Skills , Behaviour, Communication skills, Hygiene
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Products sales
(2 Questions)
- Q1. About previous experience, yourself Background
- Q2. Role play give unconditional example
- Ans.
Unconditional example in sales role play
In a sales role play, an unconditional example would be to offer a discount without any conditions or requirements
Another example could be to offer a free trial period without requiring any upfront payment or commitment
The key is to show the customer that you are willing to go above and beyond to meet their needs and build a strong relationship
By offering something without any st...
Interview Preparation Tips
Sales pitch
Voice quality
English
Selected
I applied via Walk-in and was interviewed before Feb 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Can you knows banking knowledge snd this products
- Q2. Yes sir I know banking and I'm a great learner if anything i don't know help me i give my best
(2 Questions)
- Q1. How many years of work experience
- Q2. I am working four years on sales in marketing and also known office work process.
Interview Preparation Tips
Selected
(2 Questions)
- Q1. What was your past experience
- Ans.
I have over 5 years of experience in sales, with a proven track record of exceeding targets and building strong client relationships.
Managed a portfolio of key accounts, consistently meeting and exceeding sales targets
Developed and implemented strategic sales plans to drive revenue growth
Built and maintained strong relationships with clients, resulting in high customer satisfaction and repeat business
- Q2. Why you choose this field
- Ans.
Passion for building relationships and driving results in a fast-paced environment.
Enjoy interacting with people and helping them solve problems
Thrives on setting and achieving goals
Excited about the opportunity to work in a dynamic and competitive industry
I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.
(1 Question)
- Q1. Do u have eny experience
Interview Preparation Tips
I applied via Walk-in and was interviewed in Jan 2022. There were 2 interview rounds.
(1 Question)
- Q1. What are your strengths and weaknesses?
Simple coding test
Interview Preparation Tips
Interview Questionnaire
3 Questions
- Q1. How would you sold an ordinary device make it extraordinary? It may be electronic or may be plastic.
- Ans.
By highlighting unique features and benefits, creating a sense of urgency, and offering incentives.
Identify the device's unique selling points
Create a sense of urgency by highlighting limited availability or time-sensitive promotions
Offer incentives such as discounts or free accessories
Use persuasive language and storytelling to create an emotional connection with the customer
Provide exceptional customer service to bui
- Q2. How would you convay consumer to going to purchase any company focused product?
- Ans.
I would highlight the benefits and unique features of the product to convince the consumer to make a purchase.
Identify the consumer's needs and pain points
Explain how the product can solve their problems
Highlight the unique features and benefits of the product
Provide social proof through customer testimonials or reviews
Offer a special promotion or discount to incentivize the purchase
- Q3. What type of special features you have to make professional sales?
- Ans.
I have excellent communication skills, ability to build relationships, and a strong work ethic.
Excellent communication skills to effectively convey product benefits and close deals
Ability to build and maintain strong relationships with clients to ensure repeat business
Strong work ethic to consistently meet and exceed sales targets
Ability to adapt to changing market trends and customer needs
Experience in using CRM softw
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based on 4 reviews
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