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Vishnu Solutions Customer Service Executive Interview Questions and Answers for Experienced

Updated 6 Oct 2022

Vishnu Solutions Customer Service Executive Interview Experiences for Experienced

1 interview found

I applied via Walk-in and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Regularly interview questions based on your profile.
  • Q2. Education Work Experience
Round 3 - Assignment 

Need not to share such deep information regarding selection test, online!!

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice Company. Good atmosphere. Hard working group. Positive ambience. But the best part is the location.

Interview questions from similar companies

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About my self why did want to join
  • Q2. Rates of speech and engliss speaking
  • Ans. 

    Rates of speech and English speaking are important for effective communication in customer service.

    • Speaking clearly and at a moderate pace helps customers understand you better

    • Using simple language and avoiding jargon can make communication easier

    • Being aware of cultural differences in language and communication styles is important

    • Active listening and asking clarifying questions can help ensure effective communication

    • Ex...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident don't feel narvous and be positive and answer all question confidently and positively
Interview experience
2
Poor
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Not Selected

I applied via Internshala and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

I had to do a assignment in which i had to make a video towards the explaining the company product

Round 3 - HR 

(4 Questions)

  • Q1. I had to talk to hr and they asked me about myself why I like to work in bpo and why did I choose these profession. And how to talk to irritate customer
  • Q2. Why did i choose this profession
  • Q3. Because bpo makes my communication skills better
  • Q4. Why do you choose bpo

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be confident when you attended you interview

I applied via Referral and was interviewed in May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

General aptitude questions on GK and maths

Round 3 - HR 

(2 Questions)

  • Q1. Description of previous experience
  • Q2. Current package and Salary expectation
Round 4 - One-on-one 

(1 Question)

  • Q1. Operations interview round about experience and skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills is a must. Experience in Sales and customer service is advantageous.

I applied via Naukri.com and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell me something about yourself.
  • Q2. Why did you leave your last company?
  • Q3. What is your salary expectation?
  • Q4. Why should we hire you?
  • Q5. Tell me about your work profile in your last company.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be very confident and answer every question they ask from you in the decent manner.
These people not very professional so anyone can pass the interview.

Interview Questionnaire 

1 Question

  • Q1. General questions related to using and exploring web browser and laptop/pc/desktop

Interview Preparation Tips

Interview preparation tips for other job seekers - More importantly candidate should have knowledge of understanding and speaking of English language well .

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About my self why did want to join
  • Q2. Rates of speech and engliss speaking
  • Ans. 

    Rates of speech and English speaking are important for effective communication in customer service.

    • Speaking clearly and at a moderate pace helps customers understand you better

    • Using simple language and avoiding jargon can make communication easier

    • Being aware of cultural differences in language and communication styles is important

    • Active listening and asking clarifying questions can help ensure effective communication

    • Ex...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident don't feel narvous and be positive and answer all question confidently and positively

I applied via Naukri.com and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - Case Study 

Customer satisfaction is most important

Interview Preparation Tips

Topics to prepare for BPO+ Customer Care Executive interview:
  • Communication Skills
  • Computer
  • Comp
Interview preparation tips for other job seekers - Pehli baat calling line hame patients rakhna hoga, customer chae.jaise bhi humse baat karte hai ,acha ya bura Lekin hume unse pyar se baat karni hogi or puru koshish karni hogi ki hum customer ki problem ko slove karne ki puri koshish karni hogi taki wo satisfied hoke khus ho jye or hume feedback acha de ,yahi hamari duty hai is calling line me humari
Thankyou
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Write about any given topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing serious

Interview Questionnaire 

1 Question

  • Q1. Formal Introduction,education, work experience

Interview Preparation Tips

Round: Test
Experience: ,Voice&accent,Aptitude

Round: Verbal test
Experience: He asked me to speak on 'Nature' for 4-5 mins without stopping

Vishnu Solutions Interview FAQs

How many rounds are there in Vishnu Solutions Customer Service Executive interview for experienced candidates?
Vishnu Solutions interview process for experienced candidates usually has 3 rounds. The most common rounds in the Vishnu Solutions interview process for experienced candidates are Resume Shortlist, HR and Assignment.

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Vishnu Solutions Customer Service Executive Salary
based on 5 salaries
₹1.2 L/yr - ₹3 L/yr
35% less than the average Customer Service Executive Salary in India
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Vishnu Solutions Customer Service Executive Reviews and Ratings

based on 5 reviews

2.3/5

Rating in categories

1.8

Skill development

1.8

Work-Life balance

1.4

Salary & Benefits

1.7

Job Security

1.8

Company culture

1.7

Promotions/Appraisal

1.7

Work Satisfaction

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