Uber Senior Operations Manager Interview Questions and Answers for Experienced

Q1. Jow to solve delivery issue
Ans. 
To solve delivery issues, identify root causes, improve communication with customers and delivery team, optimize logistics, and implement tracking systems.
• Identify root causes of delivery issues such as incorrect addresses, delayed shipments, or damaged goods

• Improve communication with customers by providing accurate delivery estimates and updates on shipment status

• Optimize logistics by streamlining delivery routes, imp...read more
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Q2. Solve hiring process and describe
Ans. 
Streamline hiring process by implementing structured interview process, utilizing technology for screening, and providing timely feedback to candidates.
• Implement a structured interview process to ensure consistency and fairness

• Utilize technology for initial screening of candidates to save time and resources

• Provide timely feedback to candidates to maintain a positive candidate experience
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How many DE is required in Peak vs Non Peak Hours

Q1. Past work experience
Ans. 
I have over 5 years of experience in operations management, including overseeing daily operations, optimizing processes, and leading teams to success.
• Managed daily operations to ensure efficiency and productivity

• Optimized processes to improve workflow and reduce costs

• Led teams to success through effective communication and motivation
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Q2. Current salary and expectation
Ans. 
I am currently earning $60,000 annually and my expectation for this role is $70,000.
• Current salary: $60,000 annually

• Expectation for this role: $70,000 annually
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Past work exp and then a case study on a project that i would be joining on. Related to operations at swiggy. just learn how they operate.