Upload Button Icon Add office photos
Premium Employer

i

This company page is being actively managed by TVS Motor Team. If you also belong to the team, you can get access from here

TVS Motor Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

TVS Motor Service Manager Interview Questions and Answers for Experienced

Updated 14 Jul 2021

TVS Motor Service Manager Interview Experiences for Experienced

1 interview found

Interview Questionnaire 

2 Questions

  • Q1. What is main purpose to do as customer service manager.
  • Ans. 

    The main purpose of a customer service manager is to ensure customer satisfaction and loyalty by overseeing and improving the quality of customer service.

    • Ensure customer satisfaction and loyalty

    • Oversee and improve the quality of customer service

    • Train and develop customer service representatives

    • Handle customer complaints and resolve issues

    • Implement strategies to enhance customer experience

    • Monitor customer service metric...

  • Answered by AI
  • Q2. Escalate complaints with no doubts and no any loss .

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. They asked about my working exoerience
  • Q2. They asked about the dealer managment

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and always believe on your skills along with always improvement on your knowledge

I appeared for an interview before Jun 2021.

Round 1 - Technical 

(1 Question)

  • Q1. Gd & t, CP, cpk, welding related

Interview Preparation Tips

Interview preparation tips for other job seekers - All questions were getting resume only

I applied via Referral and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Related to Automobile some technical quest and process related
  • Q2. Based on my experience I answered and the questions for which I didn't know the answer I replied I need to learn or I have more interest in knowing.
Round 2 - Assignment 

Some topics in service manual.

Round 3 - One-on-one 

(1 Question)

  • Q1. Expected salary and negotiation

Interview Preparation Tips

Topics to prepare for Royal Enfield Deputy Manager interview:
  • Automobile Engineering
  • Technical Publications
Interview preparation tips for other job seekers - Answer the questions you know and Dont use the word don't know instead say will learn or I am eager to know.

I applied via Naukri.com and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and straightforward while taking interview

I applied via Job Portal and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Work basic information

Interview Preparation Tips

Interview preparation tips for other job seekers - Thank you for Ashok Leyland company SAP

I applied via Naukri.com and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why are you looking for a change?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be transparent...... Be humble

I applied via Walk-in and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Quite a few. Technical and Non Technical

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well and be ready to be asked every type of questions based on your past experience.

I appeared for an interview in Jul 2017.

Interview Preparation Tips

Round: Resume Shortlist
Experience: abot my self and right now working style ..

Skills: Soft Spoken Skills

Interview Questionnaire 

11 Questions

  • Q1. Questions about FEM
  • Q2. Why Ashok Leyland and what will you do in our company
  • Ans. 

    I am interested in Ashok Leyland because of its reputation in the industry. I believe my skills in management and leadership can contribute to the company's growth.

    • Ashok Leyland has a strong presence in the commercial vehicle industry

    • The company has a reputation for innovation and quality

    • I am impressed by the company's commitment to sustainability and social responsibility

    • As Deputy Manager, I will use my skills in mana...

  • Answered by AI
  • Q3. Basic electric drives like vector control of IM drives and HYBUS of Ashok Leyland
  • Q4. Thermodynamics
  • Q5. Fluid mechanics
  • Q6. Aerodynamics degree of freedom
  • Ans. 

    Aerodynamics degree of freedom refers to the number of independent variables required to describe the motion of an object in a fluid.

    • Aerodynamics degree of freedom is determined by the number of independent variables required to describe the motion of an object in a fluid.

    • The degree of freedom is dependent on the number of dimensions in which the object is moving.

    • For example, a two-dimensional object moving in a fluid ...

  • Answered by AI
  • Q7. Bending, Coupling during flutter
  • Q8. Engine based questions
  • Q9. CFD related to SMAC and why we use staggered grid?
  • Q10. Nusselt number and prandtl number passions
  • Q11. Being AE why one choose automobile industry?
  • Ans. 

    I chose the automobile industry because of my passion for cars and the opportunity to work with advanced technology.

    • Passion for cars and automobiles

    • Opportunity to work with advanced technology

    • Fascination with the industry's constant innovation and development

    • Desire to be a part of a dynamic and exciting field

    • Interest in the business and marketing aspects of the industry

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Topics: Basics, diagrams, analog  
Electrical engineering: Related to: a)Circuit theory b)Measurement c)machine d)power electronics
Graphic aptitude, find out the missing number in series, geometry
Banking type exam
11&12th standard questions
Duration: 90 minutes

General Tips: 1. Asking mainly design based questions & FEM
2. Basic CFD
3. Prepare well about company profile
4. Good knowledge of advanced electric drives, power electronics
5. Know projects very well in your CV and basic courses
6. Score maximum in written
7. Interview not a big thing and less weight age
8. In aptitude test questions are simple and easy but time is very short so here the speed matters.
College Name: IIT KANPUR

TVS Motor Interview FAQs

How to prepare for TVS Motor Service Manager interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TVS Motor. The most common topics and skills that interviewers at TVS Motor expect are After Sales Service, Automobile Service, Commercial Vehicle, Service management and Workshop Management.
What are the top questions asked in TVS Motor Service Manager interview for experienced candidates?

Some of the top questions asked at the TVS Motor Service Manager interview for experienced candidates -

  1. What is main purpose to do as customer service manag...read more
  2. Escalate complaints with no doubts and no any los...read more

Tell us how to improve this page.

TVS Motor Service Manager Salary
based on 32 salaries
₹1.5 L/yr - ₹7.7 L/yr
62% less than the average Service Manager Salary in India
View more details

TVS Motor Service Manager Reviews and Ratings

based on 18 reviews

3.7/5

Rating in categories

3.7

Skill development

3.6

Work-life balance

3.6

Salary

3.5

Job security

3.6

Company culture

3.5

Promotions

3.6

Work satisfaction

Explore 18 Reviews and Ratings
Assistant Manager
503 salaries
unlock blur

₹6 L/yr - ₹19 L/yr

Deputy Manager
407 salaries
unlock blur

₹7.5 L/yr - ₹23.2 L/yr

Territory Sales Manager
388 salaries
unlock blur

₹6 L/yr - ₹23.2 L/yr

Territory Service Manager
342 salaries
unlock blur

₹6.4 L/yr - ₹24.8 L/yr

Territory Manager
333 salaries
unlock blur

₹6 L/yr - ₹25.3 L/yr

Explore more salaries
Compare TVS Motor with

Tata Motors

4.2
Compare

Mahindra & Mahindra

4.1
Compare

Maruti Suzuki

4.2
Compare

Ashok Leyland

4.1
Compare
Did you find this page helpful?
Yes No
write
Share an Interview