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TTEC India Fraud Investigator Interview Questions and Answers for Experienced
TTEC India Fraud Investigator Interview Experiences for Experienced
1 interview found
Riya Chandel
Selected
I applied via Company Website and was interviewed before Oct 2022. There were 4 interview rounds.
It was average person should have average knowledge about aptitude
Topic will be given need to give specific reason for your ans.
(1 Question)
- Q1. Face to face interview conducted
Interview questions from similar companies
I applied via Recruitment Consultant and was interviewed before Dec 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. What all parameters to assume about fraud txns?
- Ans.
Parameters to assume about fraud txns
Transaction amount
Transaction location
Transaction frequency
Transaction type
User behavior
Device used for transaction
IP address
Time of transaction
- Q2. When we need to raise charge back?
- Ans.
Chargebacks are raised when a customer disputes a transaction and requests a refund from their bank.
Chargebacks are typically raised when a customer does not recognize a charge on their statement or believes the transaction was fraudulent.
Chargebacks can also be raised if the customer did not receive the product or service they paid for.
As a fraud analyst, it is important to investigate chargebacks to determine if they...
Interview Preparation Tips
Learn about the position that you are going to apply for.
If you are ready then be positive and confident.
Don't be nervous.
Be on time.
Selected
I applied via Company Website and was interviewed before Apr 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Are you okay with night shift
- Ans. Yes, I don't have any issue with night shift
- Q2. What do you understand by customer care excutive?
- Ans.
A customer care executive is a professional who provides assistance and support to customers, ensuring their satisfaction and resolving their issues.
Customer care executives are responsible for handling customer inquiries, complaints, and feedback.
They provide information about products or services, answer questions, and address concerns.
They may assist customers in placing orders, tracking shipments, or processing ret...
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Mar 2023. There were 3 interview rounds.
Profit and Loss, percentage, Ratio & Proportion, etc
(2 Questions)
- Q1. About banking and about check fraud resolution
- Q2. Hobbies, and qualification and family background.
I don't remember the topic name
(2 Questions)
- Q1. Self introduction
- Q2. How you identify suspicious transaction
- Ans.
I identify suspicious transactions by analyzing patterns, anomalies, and red flags in the data.
Look for transactions that are significantly larger or smaller than usual for that customer
Monitor for transactions from high-risk countries or regions
Check for multiple transactions in a short period of time
Review transactions with incomplete or inconsistent information
Flag transactions that deviate from the customer's typic
Selected
I appeared for an interview in Jan 2025.
(5 Questions)
- Q1. Tell me about yourself & process related questions.
- Q2. Process related questions
- Q3. Process related
- Q4. About fraud detection
- Q5. Types of fraud and transactions
Interview Preparation Tips
(2 Questions)
- Q1. About Indian agriculture development
- Q2. Numarila, reasoning and problems solving test
I applied via Job Portal and was interviewed in Dec 2021. There was 1 interview round.
(1 Question)
- Q1. Background check, requirements check
Interview Preparation Tips
I applied via LinkedIn and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. How to manage your team
- Q2. How to control shrinkage and attrition and SLA
- Ans.
To control shrinkage and attrition and SLA, focus on employee engagement, training, incentives, and process improvement.
Implement regular training programs to improve employee skills and knowledge
Offer incentives and rewards for meeting SLA targets and reducing shrinkage
Improve communication and feedback channels to increase employee engagement
Analyze and improve processes to reduce errors and delays
Provide opportuniti...
Interview Preparation Tips
I applied via Referral and was interviewed before Jul 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Direct walkin interview.... Gave a basic Amcat test with easy questions related to english and math.... After that u will have typing test to check ur speed and accuracy... Practice it well to pass...After...
Interview Preparation Tips
TTEC India Interview FAQs
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TTEC India Interviews By Designations
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TTEC India Fraud Investigator Interview Process for Experienced
based on 1 interview
Interview experience
Interview Questions from Similar Companies
TTEC India Fraud Investigator Reviews and Ratings
based on 5 reviews
Rating in categories
|
Fraud Analyst
293
salaries
|  ₹2.3 L/yr - ₹5 L/yr |
|
Fraud Prevention Representative
210
salaries
| ₹2.4 L/yr - ₹4.5 L/yr |
|
Chat Support Executive
197
salaries
| ₹2 L/yr - ₹5 L/yr |
|
Customer Service Representative
179
salaries
| ₹1.5 L/yr - ₹5 L/yr |
|
Chat Associate
157
salaries
| ₹2 L/yr - ₹4.2 L/yr |
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