Travel Food Services Ltd Associate HR Generalist Interview Questions and Answers

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Q1. What is your greatest strength and weakness?
Ans. 
My greatest strength is my ability to effectively communicate and collaborate with team members. My weakness is that I can be overly detail-oriented at times.
• Strength: Effective communication and collaboration

• Weakness: Being overly detail-oriented

• Strength: Ability to motivate and inspire team members

• Weakness: Difficulty in saying 'no' to additional tasks

• Strength: Strong problem-solving skills

• Weakness: Impatience when t
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Q2. How do you deal with an upset customer?
Ans. 
When dealing with an upset customer, it is important to remain calm, empathize with their concerns, actively listen, apologize if necessary, offer a solution, and follow up to ensure satisfaction.
• Remain calm and composed

• Empathize with the customer's concerns

• Actively listen to understand their issue

• Apologize sincerely if necessary

• Offer a solution or alternative

• Follow up to ensure customer satisfaction
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Q1. How many employees are serving in your under assist
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Q2. How to work with you and your whole staff?
Ans. Friendly and flexible with doing work from gate organisation.
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Q3. Very sincere and carefully.
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Q1. What did you learn in your internship
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Q2. What's happening in the world , India or whats in the news
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Q3. Share a situation when you handled guest
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Q4. Tell us about the hotel where you trained
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Q5. What do you know about the Oberoi
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Q1. Technical Questions department specific
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Q1. Difference between STR and Trip advisor rating
Ans. 
STR and Tripadvisor ratings are both used to evaluate the performance of hotels, but they differ in terms of data sources and methodology.
• STR (Smith Travel Research) rating is based on data collected from participating hotels, providing insights into key performance metrics such as occupancy rate, average daily rate, and revenue per available room.

• Tripadvisor rating, on the other hand, is based on guest reviews and rat...read more
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Q2. What is crypto currency
Ans. 
Crypto currency is a digital or virtual currency that uses cryptography for security and operates independently of a central bank.
• Crypto currency is decentralized and operates on a peer-to-peer network

• Transactions are recorded on a public ledger called a blockchain

• Crypto currency can be bought and sold on exchanges

• Examples of crypto currencies include Bitcoin, Ethereum, and Litecoin
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Q3. It is a virtual currency not governed by any bank. It should be regulated in order to avoid any scan and misleads
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The aptitude consisted of 45 questions in 30/45 minutes

There were two coding questions.

Quant was asked mainly to check your maths skills

It was all about credit card fraud

Q1. Tell me about your journey or (if experienced) then tell me your career journey.
Ans. 
I have had a diverse career journey that has prepared me for the role of Team Lead.
• Started my career as a software engineer, gaining technical expertise in various programming languages.

• Progressed to a senior developer role, where I led small teams and mentored junior developers.

• Took on project management responsibilities, ensuring successful delivery of complex projects.

• Transitioned into a team lead role, overseeing a...read more
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Q2. Why do you think you are a fit for the job?
Ans. 
I have strong leadership skills and experience in managing teams.
• I have successfully led a team of 10 members in my previous role.

• I have excellent communication and problem-solving skills.

• I am highly organized and able to prioritize tasks effectively.

• I have a proven track record of meeting deadlines and achieving targets.

• I am passionate about mentoring and developing team members.
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Q3. What are your key strengths?
Ans. 
My key strengths include leadership, communication, and problem-solving skills.
• I have experience leading teams in various projects and ensuring their success.

• I am an effective communicator and can convey complex ideas clearly and concisely.

• I am skilled in problem-solving and can think creatively to find solutions to challenges.

• I am adaptable and can handle changing priorities and deadlines with ease.

• I am a quick learne...read more
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