AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
Toppr Mentor Interview Questions and Answers for Experienced
Toppr Mentor Interview Experiences for Experienced
1 interview found
Anonymous
Interview Questionnaire
5 Questions
- Q1. Are you ready to work on weekends?
- Q2. Can you work till 11 sometimee 12 PM?
- Q3. How can you handle highly dissatisfied clients?
- Ans.
Handling highly dissatisfied clients requires active listening, empathy, and a willingness to find a solution.
Listen actively to their concerns and acknowledge their feelings
Empathize with their situation and apologize for any mistakes
Offer a solution or compromise that addresses their concerns
Follow up with the client to ensure their satisfaction
Maintain a positive and professional attitude throughout the interaction
- Q4. If clients are not responding your call then how you tackle them?
- Ans.
When clients don't respond to calls, I use a multi-step approach to tackle the situation.
First, I try to understand the reason behind their lack of response. It could be due to a busy schedule, technical issues, or simply overlooking the call.
I follow up with an email or text message, politely reminding them of the missed call and expressing my willingness to assist them.
If there is still no response, I try reaching ou...
- Q5. Why you want to work with edutech company?
Top trending discussions
Interview questions from similar companies
I applied via Job Portal and was interviewed before Sep 2021. There were 2 interview rounds.
(2 Questions)
- Q1. What is javascript? explain with example
- Ans.
JavaScript is a programming language used to create interactive web pages and web applications.
JavaScript is a client-side scripting language
It can be used for form validation, creating animations, and dynamic content
Example: document.getElementById('demo').innerHTML = 'Hello World!';
- Q2. What is HTML5? Have you worked with CSS
- Ans.
HTML5 is the latest version of the HTML standard used for creating and structuring web pages. CSS is used for styling the content of web pages.
HTML5 is the fifth and latest version of the HTML standard
It introduces new elements and attributes for better structuring of web pages
CSS (Cascading Style Sheets) is used to style the content of web pages, such as changing colors, fonts, layout, etc.
The test is given in pdf sheet, give me two days to prepare and live director level teacher is taken my interview
Interview Preparation Tips
everything in pdf
strict to pfd
Skills evaluated in this interview
Selected
(1 Question)
- Q1. It was an online test and was just basic computer science questions
(1 Question)
- Q1. It is test about the guidelines and rules of the Chegg like how to answer the question and which question to answer all of that.
Ashish Sharma
Topic was should addhar card be mandatory in banks
(2 Questions)
- Q1. Why do you want to join byjus?
- Q2. Are you aware about the job role?
(2 Questions)
- Q1. What is customer support?
- Ans.
Customer support is the assistance provided to customers before, during, and after a purchase.
Customer support involves addressing customer inquiries, issues, and complaints.
It can be provided through various channels such as phone, email, chat, and social media.
Customer support aims to ensure customer satisfaction and retention.
Examples include troubleshooting technical problems, processing returns, and providing prod
- Q2. Difference between customer support and customer service
- Ans.
Customer support focuses on resolving issues and providing technical assistance, while customer service focuses on building relationships and enhancing customer satisfaction.
Customer support involves addressing technical issues and providing solutions.
Customer service focuses on building relationships and enhancing customer satisfaction.
Customer support may involve troubleshooting software or hardware problems.
Customer...
Interview Preparation Tips
I applied via Apna Jobs and was interviewed in Aug 2022. There were 3 interview rounds.
(3 Questions)
- Q1. Whether you are vaccinated ( a recent virus spread in our country)or not? List out the technical features of the apps recently invented.
- Ans.
I'm sorry, but the question about vaccination and the question about technical features of recently invented apps are not related. Could you please clarify which question you would like me to answer?
- Q2. Are you educated?checked the interviewee's literacy.
- Q3. Checked whether am I able to do the job in an eco-friendly manner.
(1 Question)
- Q1. Whether you are willing to do this job or not.
(3 Questions)
- Q1. *whether you are self sufficient or not?
- Q2. Any traumas do you have?
- Q3. Do you have any self supporting system?
Interview Preparation Tips
- PRACTICAL SESSIONS
*Look natural settings.
*Know about current scenario.
Selected
I applied via Naukri.com and was interviewed in Feb 2023. There was 1 interview round.
(2 Questions)
- Q1. Covinceing skills how to manager a customer
- Ans.
Convincing skills are essential to effectively manage a customer by understanding their needs and providing solutions.
Listen actively to the customer's concerns and needs
Empathize with the customer to build rapport
Present solutions that address the customer's specific needs
Handle objections calmly and provide relevant information to overcome them
Follow up with the customer to ensure satisfaction
- Q2. Scenioreo questions, why do u join byjus
Interview Preparation Tips
I applied via Company Website and was interviewed in Jul 2020. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Basic questions if i am currently working.
- Q2. Can you give 30 hrs per week for teaching codes?
- Q3. What is your qualification?
- Q4. Internet speed upto 25 mb is required and you should have a pc or laptop to work on
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before Jan 2022. There were 3 interview rounds.
Write code in any of your preferred language
(2 Questions)
- Q1. Demo round with interviewer
- Q2. Demo with interviewer
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Demo lecture
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. How do you measure growth of startup
- Ans.
Startup growth can be measured through various metrics such as revenue, user acquisition, market share, and customer satisfaction.
Revenue growth is a key metric for measuring startup growth. This can be tracked through sales figures, profit margins, and overall revenue growth rate.
User acquisition is another important metric. This can be measured through the number of new users acquired over a period of time, as well a...
Toppr Interview FAQs
Tell us how to improve this page.
Toppr Interviews By Designations
- Toppr Academic Consultant Interview Questions
- Toppr Academic Counsellor Interview Questions
- Toppr Senior Academic Counsellor Interview Questions
- Toppr Business Development Executive Interview Questions
- Toppr Business Analyst Interview Questions
- Toppr Business Development Manager Interview Questions
- Toppr Mentor Interview Questions
- Toppr Academic Expert Interview Questions
- Show more
Interview Questions for Popular Designations
- Academic Mentor Interview Questions
- Mentor Trainer Interview Questions
- Technical Mentor Interview Questions
- Teacher and Mentor Interview Questions
- Mendix Developer Interview Questions
- Mechanical Engineer Interview Questions
- Medical Coder Interview Questions
- Medical Representative Interview Questions
- Show more
Interview Questions from Similar Companies
Fast track your campus placements
Toppr Mentor Reviews and Ratings
based on 8 reviews
Rating in categories
|
Academic Consultant
327
salaries
|  ₹2.5 L/yr - ₹6.4 L/yr |
|
Academic Counsellor
325
salaries
| ₹2.3 L/yr - ₹7 L/yr |
|
Team Manager
211
salaries
| ₹4.2 L/yr - ₹9.6 L/yr |
|
Business Development Manager
125
salaries
| ₹3 L/yr - ₹11 L/yr |
|
Business Development Executive
103
salaries
| ₹2.5 L/yr - ₹5.8 L/yr |
BYJU'S
Unacademy
Vedantu
Embibe
- Home >
- Interviews >
- Toppr Interview Questions >
- Toppr Mentor Interview Questions for Experienced
