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Chegg Mentor Interview Questions and Answers
Chegg Mentor Interview Experiences
1 interview found
Anonymous
Selected
(1 Question)
- Q1. It was an online test and was just basic computer science questions
(1 Question)
- Q1. It is test about the guidelines and rules of the Chegg like how to answer the question and which question to answer all of that.
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Interview Questionnaire
5 Questions
- Q1. Are you ready to work on weekends?
- Q2. Can you work till 11 sometimee 12 PM?
- Q3. How can you handle highly dissatisfied clients?
- Ans.
Handling highly dissatisfied clients requires active listening, empathy, and a willingness to find a solution.
Listen actively to their concerns and acknowledge their feelings
Empathize with their situation and apologize for any mistakes
Offer a solution or compromise that addresses their concerns
Follow up with the client to ensure their satisfaction
Maintain a positive and professional attitude throughout the interaction
- Q4. If clients are not responding your call then how you tackle them?
- Ans.
When clients don't respond to calls, I use a multi-step approach to tackle the situation.
First, I try to understand the reason behind their lack of response. It could be due to a busy schedule, technical issues, or simply overlooking the call.
I follow up with an email or text message, politely reminding them of the missed call and expressing my willingness to assist them.
If there is still no response, I try reaching ou...
- Q5. Why you want to work with edutech company?
Dilip Kumar M
I applied via Referral and was interviewed in Sep 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about urself
- Q2. Work experience
- Q3. Languages known
- Ans.
I am proficient in English and Spanish.
English
Spanish
Interview Preparation Tips
(2 Questions)
- Q1. Tell me about yourself
- Q2. Why you want to join vedantu
Interview Preparation Tips
Interview Questionnaire
5 Questions
- Q1. Are you ready to work on weekends?
- Q2. Can you work till 11 sometimee 12 PM?
- Q3. How can you handle highly dissatisfied clients?
- Ans.
Handling highly dissatisfied clients requires active listening, empathy, and a willingness to find a solution.
Listen actively to their concerns and acknowledge their feelings
Empathize with their situation and apologize for any mistakes
Offer a solution or compromise that addresses their concerns
Follow up with the client to ensure their satisfaction
Maintain a positive and professional attitude throughout the interaction
- Q4. If clients are not responding your call then how you tackle them?
- Ans.
When clients don't respond to calls, I use a multi-step approach to tackle the situation.
First, I try to understand the reason behind their lack of response. It could be due to a busy schedule, technical issues, or simply overlooking the call.
I follow up with an email or text message, politely reminding them of the missed call and expressing my willingness to assist them.
If there is still no response, I try reaching ou...
- Q5. Why you want to work with edutech company?
I applied via Company Website and was interviewed in Oct 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. About your introduction , past experience and your future expectations
Interview Preparation Tips
I applied via Walk-in and was interviewed in Jul 2021. There was 1 interview round.
(3 Questions)
- Q1. Tell me something about yourself?
- Ans.
I am a dedicated and experienced academic mentor with a passion for helping students succeed.
I have been working as an academic mentor for the past 5 years.
I have a strong background in the subjects I mentor, including mathematics, science, and English.
I have helped numerous students improve their grades and develop effective study skills.
I am skilled at identifying and addressing individual learning needs and adapting...
- Q2. Why do you want to join extramarks
- Ans.
I want to join Extramarks because of their excellent reputation in the field of education and their commitment to providing quality academic support.
Extramarks has a strong reputation in the education industry for their innovative teaching methods and comprehensive study materials.
I believe in their mission to provide personalized academic support to students and help them achieve their full potential.
Extramarks offers...
- Q3. Ready to relocate or not
- Ans.
Yes
I am ready to relocate for the position.
I am open to new opportunities and experiences in different locations.
I understand the importance of being flexible and adaptable in my career.
I have previously relocated for academic or professional purposes.
I am willing to consider the specific location and its benefits for my personal and professional growth.
Interview Preparation Tips
I applied via Referral and was interviewed in Sep 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about urself
- Q2. Work experience
- Q3. Languages known
- Ans.
I am proficient in English and Spanish.
English
Spanish
Interview Preparation Tips
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