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BYJU'S Mentor Interview Questions, Process, and Tips

Updated 1 May 2024

Top BYJU'S Mentor Interview Questions and Answers

  • Q1. Whether you are vaccinated ( a recent virus spread in our country)or not? List out the technical features of the apps recently invented.
  • Q2. Covinceing skills how to manager a customer
  • Q3. difference between customer support and customer service

BYJU'S Mentor Interview Experiences

3 interviews found

Mentor Interview Questions & Answers

user image Ashish Sharma

posted on 1 May 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Topic was should addhar card be mandatory in banks

Round 2 - HR 

(2 Questions)

  • Q1. Why do you want to join byjus?
  • Q2. Are you aware about the job role?
Round 3 - Technical 

(2 Questions)

  • Q1. What is customer support?
  • Ans. 

    Customer support is the assistance provided to customers before, during, and after a purchase.

    • Customer support involves addressing customer inquiries, issues, and complaints.

    • It can be provided through various channels such as phone, email, chat, and social media.

    • Customer support aims to ensure customer satisfaction and retention.

    • Examples include troubleshooting technical problems, processing returns, and providing prod

  • Answered by AI
  • Q2. Difference between customer support and customer service
  • Ans. 

    Customer support focuses on resolving issues and providing technical assistance, while customer service focuses on building relationships and enhancing customer satisfaction.

    • Customer support involves addressing technical issues and providing solutions.

    • Customer service focuses on building relationships and enhancing customer satisfaction.

    • Customer support may involve troubleshooting software or hardware problems.

    • Customer...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - be calm and answer honestly

Mentor Interview Questions & Answers

user image Anonymous

posted on 21 Jul 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Covinceing skills how to manager a customer
  • Ans. 

    Convincing skills are essential to effectively manage a customer by understanding their needs and providing solutions.

    • Listen actively to the customer's concerns and needs

    • Empathize with the customer to build rapport

    • Present solutions that address the customer's specific needs

    • Handle objections calmly and provide relevant information to overcome them

    • Follow up with the customer to ensure satisfaction

  • Answered by AI
  • Q2. Scenioreo questions, why do u join byjus

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Speak well. Be positive

Mentor Interview Questions Asked at Other Companies

asked in BYJU'S
Q1. Whether you are vaccinated ( a recent virus spread in our country ... read more
asked in Toppr
Q2. If clients are not responding your call then how you tackle them?
asked in Codeyoung
Q3. How would you resolve a child's doubt regarding programming?
Q4. What are the aspects reason for malnutrition & animia in wome ... read more
asked in Expertrons
Q5. How you Complete Digital marketing course from GOOGLE?

I applied via Apna Jobs and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. Whether you are vaccinated ( a recent virus spread in our country)or not? List out the technical features of the apps recently invented.
  • Ans. 

    I'm sorry, but the question about vaccination and the question about technical features of recently invented apps are not related. Could you please clarify which question you would like me to answer?

    • Answered by AI
    • Q2. Are you educated?checked the interviewee's literacy.
    • Q3. Checked whether am I able to do the job in an eco-friendly manner.
    Round 2 - HR 

    (1 Question)

    • Q1. Whether you are willing to do this job or not.
    Round 3 - HR 

    (3 Questions)

    • Q1. *whether you are self sufficient or not?
    • Q2. Any traumas do you have?
    • Q3. Do you have any self supporting system?

    Interview Preparation Tips

    Topics to prepare for BYJU'S Mentor interview:
    • PRACTICAL SESSIONS
    Interview preparation tips for other job seekers - *Be confident.
    *Look natural settings.
    *Know about current scenario.

    Interview questions from similar companies

    I applied via Job Portal and was interviewed before Sep 2021. There were 2 interview rounds.

    Round 1 - One-on-one 

    (2 Questions)

    • Q1. What is javascript? explain with example
    • Ans. 

      JavaScript is a programming language used to create interactive web pages and web applications.

      • JavaScript is a client-side scripting language

      • It can be used for form validation, creating animations, and dynamic content

      • Example: document.getElementById('demo').innerHTML = 'Hello World!';

    • Answered by AI
    • Q2. What is HTML5? Have you worked with CSS
    • Ans. 

      HTML5 is the latest version of the HTML standard used for creating and structuring web pages. CSS is used for styling the content of web pages.

      • HTML5 is the fifth and latest version of the HTML standard

      • It introduces new elements and attributes for better structuring of web pages

      • CSS (Cascading Style Sheets) is used to style the content of web pages, such as changing colors, fonts, layout, etc.

    • Answered by AI
    Round 2 - Coding Test 

    The test is given in pdf sheet, give me two days to prepare and live director level teacher is taken my interview

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Prepare in core
    everything in pdf
    strict to pfd

    Skills evaluated in this interview

    Interview experience
    4
    Good
    Difficulty level
    -
    Process Duration
    -
    Result
    -
    Round 1 - One-on-one 

    (2 Questions)

    • Q1. Tell me About Your self
    • Q2. Why you want to join pw

    I applied via Company Website and was interviewed in Aug 2020. There were 3 interview rounds.

    Interview Questionnaire 

    5 Questions

    • Q1. About me(telephonic round)
    • Q2. Languages I knew
    • Q3. Coding knowledge (short test)
    • Q4. Live demos(3)
    • Q5. Checking the GK of code

    Interview Preparation Tips

    Interview preparation tips for other job seekers - My experience with the interview process was overall satisfactory, the way they prepare you during the process is good enough to make you become a good teacher and prepare you for the challenges ahead, provide good support mostly.

    I applied via Company Website and was interviewed before Aug 2021. There were 3 interview rounds.

    Round 1 - Technical 

    (1 Question)

    • Q1. Check your technical skill
    Round 2 - One-on-one 

    (1 Question)

    • Q1. Coding concept checking
    Round 3 - HR 

    (1 Question)

    • Q1. Coding concept checking and teaching style

    Interview Preparation Tips

    Interview preparation tips for other job seekers - prepare well with confidence and be bold and clear. sound good in English

    I applied via Referral and was interviewed before Jun 2020. There were 4 interview rounds.

    Interview Questionnaire 

    2 Questions

    • Q1. How WhiteHatJr has changed the life in pandemic
    • Ans. 

      WhiteHatJr has provided online coding classes to children during the pandemic, helping them learn new skills and stay engaged.

      • WhiteHatJr's online coding classes have allowed children to continue learning and developing new skills from the safety of their homes

      • The platform has helped children stay engaged and productive during lockdowns and school closures

      • WhiteHatJr has also provided job opportunities for teachers and h...

    • Answered by AI
    • Q2. I am truly thankful to WhiteHatJr for making me as a part of their family. During this ongoing pandemic it has helped me not only financially but also it gives the respect that women needs especially in h...

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Be confident and trust your instincts and no one can stop you to reach the milestones!!!!!!

    I applied via Recruitment Consultant and was interviewed in Sep 2020. There were 3 interview rounds.

    Interview Questionnaire 

    1 Question

    • Q1. On the phone interview they asked simple basic questions to check your communication skills , your background , qualifications etc

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Just be confident enough for the interview as well as the demo rounds have good pitch and basic coding knowledge and you r good to go

    I appeared for an interview in Sep 2020.

    Interview Questionnaire 

    5 Questions

    • Q1. Demo round and the technical round
    • Q2. COVID 19 outbreak analysis using python
    • Ans. 

      Python can be used to analyze COVID-19 outbreak data.

      • Python libraries like Pandas, NumPy, and Matplotlib can be used for data analysis and visualization.

      • Data can be obtained from sources like John Hopkins University and World Health Organization.

      • Analysis can include tracking the spread of the virus, identifying hotspots, and predicting future trends.

      • Machine learning algorithms can also be used for analysis and predicti...

    • Answered by AI
    • Q3. Write a code to find out Armstrong number
    • Ans. 

      Code to find Armstrong number

      • An Armstrong number is a number that is equal to the sum of its own digits raised to the power of the number of digits

      • Loop through each digit of the number and calculate the sum of each digit raised to the power of the number of digits

      • Compare the sum with the original number to check if it is an Armstrong number

    • Answered by AI
    • Q4. Code to shuffle the number
    • Ans. 

      Code to shuffle a given set of numbers randomly.

      • Use a random number generator to generate a random index within the range of the array.

      • Swap the element at the current index with the element at the randomly generated index.

      • Repeat the above step for all elements in the array to shuffle the array randomly.

    • Answered by AI
    • Q5. Code to multiple a number
    • Ans. 

      Code to multiply a number

      • Declare two variables, one for the number and one for the multiplier

      • Multiply the two variables using the * operator

      • Store the result in a new variable or print it directly

    • Answered by AI

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Overall it was a good process of interview section

    Skills evaluated in this interview

    BYJU'S Interview FAQs

    How many rounds are there in BYJU'S Mentor interview?
    BYJU'S interview process usually has 2-3 rounds. The most common rounds in the BYJU'S interview process are HR, Technical and Resume Shortlist.
    How to prepare for BYJU'S Mentor interview?
    Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at BYJU'S. The most common topics and skills that interviewers at BYJU'S expect are Coaching, Counselling, Education Counseling, Mentoring and Student Counseling.
    What are the top questions asked in BYJU'S Mentor interview?

    Some of the top questions asked at the BYJU'S Mentor interview -

    1. Whether you are vaccinated ( a recent virus spread in our country)or not? List ...read more
    2. Covinceing skills how to manager a custo...read more
    3. difference between customer support and customer serv...read more

    Tell us how to improve this page.

    BYJU'S Mentor Interview Process

    based on 3 interviews

    Interview experience

    3.7
      
    Good
    View more

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    BYJU'S Mentor Salary
    based on 133 salaries
    ₹3.5 L/yr - ₹6.3 L/yr
    At par with the average Mentor Salary in India
    View more details

    BYJU'S Mentor Reviews and Ratings

    based on 35 reviews

    2.8/5

    Rating in categories

    2.4

    Skill development

    2.3

    Work-life balance

    3.1

    Salary

    2.0

    Job security

    2.2

    Company culture

    2.3

    Promotions

    2.2

    Work satisfaction

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