10+ BYJU'S Mentor Interview Questions & Answers | Complete Prep Guide 2025

Top BYJU'S Mentor Interview Questions and Answers

Q1. Whether you are vaccinated ( a recent virus spread in our country)or not? List out the technical features of the apps recently invented.

View answers (4)
Q2. Covinceing skills how to manager a customer

View answer (1)
Q3. difference between customer support and customer service

View answers (2)

BYJU'S Mentor Interview Experiences

3 interviews found

Mentor Interview Questions & Answers

Ashish Sharma

posted on 1 May 2024

Interview experience

Average

Difficulty level

Process Duration

Result

Round 1 - Group Discussion

Topic was should addhar card be mandatory in banks

Round 2 - HR

(2 Questions)

Q1. Why do you want to join byjus?

Add your answer

Q2. Are you aware about the job role?

Add your answer

Round 3 - Technical

(2 Questions)

Q1. What is customer support?

Ans.

Customer support is the assistance provided to customers before, during, and after a purchase.

Customer support involves addressing customer inquiries, issues, and complaints.
It can be provided through various channels such as phone, email, chat, and social media.
Customer support aims to ensure customer satisfaction and retention.
Examples include troubleshooting technical problems, processing returns, and providing prod

Answered by AI

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Q2. Difference between customer support and customer service

Ans.

Customer support focuses on resolving issues and providing technical assistance, while customer service focuses on building relationships and enhancing customer satisfaction.

Customer support involves addressing technical issues and providing solutions.
Customer service focuses on building relationships and enhancing customer satisfaction.
Customer support may involve troubleshooting software or hardware problems.
Customer...

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - be calm and answer honestly

Mentor Interview Questions & Answers

Anonymous

posted on 21 Jul 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Feb 2023. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. Covinceing skills how to manager a customer

Ans.

Convincing skills are essential to effectively manage a customer by understanding their needs and providing solutions.

Listen actively to the customer's concerns and needs
Empathize with the customer to build rapport
Present solutions that address the customer's specific needs
Handle objections calmly and provide relevant information to overcome them
Follow up with the customer to ensure satisfaction

Answered by AI

Add your answer

Q2. Scenioreo questions, why do u join byjus

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Speak well. Be positive

Mentor Interview Questions & Answers

posted on 31 Aug 2022

I applied via Apna Jobs and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Technical

(3 Questions)

Q1. Whether you are vaccinated ( a recent virus spread in our country)or not? List out the technical features of the apps recently invented.

Ans.

I'm sorry, but the question about vaccination and the question about technical features of recently invented apps are not related. Could you please clarify which question you would like me to answer?

Answered by AI

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Q2. Are you educated?checked the interviewee's literacy.

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Q3. Checked whether am I able to do the job in an eco-friendly manner.

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Round 2 - HR

(1 Question)

Q1. Whether you are willing to do this job or not.

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Round 3 - HR

(3 Questions)

Q1. *whether you are self sufficient or not?

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Q2. Any traumas do you have?

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Q3. Do you have any self supporting system?

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Interview Preparation Tips

Topics to prepare for BYJU'S Mentor interview:

PRACTICAL SESSIONS

Interview preparation tips for other job seekers - *Be confident.
*Look natural settings.
*Know about current scenario.

What people are saying about BYJU'S

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a product manager

Is BYJU’s Really Benefiting Anyone Besides Investors?

With Raveendran’s return to BYJU'S, who’s actually benefiting here? From my perspective, BYJU's has certainly built an impressive brand, but the focus seems to be heavily on securing investments rather than providing genuine va... read more

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Mentor Interview Questions & Answers

Toppr

Anonymous

posted on 10 Jun 2021

Interview Questionnaire

5 Questions

Q1. Are you ready to work on weekends?

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Q2. Can you work till 11 sometimee 12 PM?

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Q3. How can you handle highly dissatisfied clients?

Ans.

Handling highly dissatisfied clients requires active listening, empathy, and a willingness to find a solution.

Listen actively to their concerns and acknowledge their feelings
Empathize with their situation and apologize for any mistakes
Offer a solution or compromise that addresses their concerns
Follow up with the client to ensure their satisfaction
Maintain a positive and professional attitude throughout the interaction

Answered by AI

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Q4. If clients are not responding your call then how you tackle them?

Ans.

When clients don't respond to calls, I use a multi-step approach to tackle the situation.

First, I try to understand the reason behind their lack of response. It could be due to a busy schedule, technical issues, or simply overlooking the call.
I follow up with an email or text message, politely reminding them of the missed call and expressing my willingness to assist them.
If there is still no response, I try reaching ou...

Answered by AI

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Q5. Why you want to work with edutech company?

Add your answer

Mentor Interview Questions & Answers

Toppr

posted on 27 Oct 2021

I applied via Referral and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Tell me about urself

Add your answer

Q2. Work experience

Add your answer

Q3. Languages known

Ans.

I am proficient in English and Spanish.

English
Spanish

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be sure about your answers

Sales Executive Interview Questions & Answers

Cuemath

Anonymous

posted on 10 Oct 2021

I applied via Company Website and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire

4 Questions

Q1. Why I joined cuemath?

Add your answer

Q2. Cuemath is a beyond school math learning program that facilitates children learning fundamental maths using a simple and easy methodology. Cuemath approach is holistic and includes critical thinking an...

Add your answer

Q3. What is the difference between basic working and hard working??

Add your answer

Q4. What is the role of sales Executive??

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Donot feel nervous be positive and follow the proper baad langauage

Tutor Interview Questions & Answers

Cuemath

Anonymous

posted on 9 Jul 2022

I applied via Approached by Company and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Coding Test

30mins, Python, English fluence test

Interview Preparation Tips

Interview preparation tips for other job seekers - be strong on your subject to clearing the technical test

Online Tutor Interview Questions & Answers

Cuemath

Somya Swain

posted on 20 Dec 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Selected

I applied via Referral and was interviewed before Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Assignment

You should have thorough knowledge of maths

Round 3 - One-on-one

(5 Questions)

Q1. You should remember everything about your training and of course brush up your math knowledge

Add your answer

Q2. How much you know about the platform and policies of the company. And also your grade specific math knowledge

Add your answer

Q3. Grade specific Proctor test

Add your answer

Q4. Role reversal with a senior teacher

Ans.

Role reversal with a senior teacher involves taking on the responsibilities and duties of a more experienced educator.

Listen actively to the senior teacher's instructions and feedback.
Ask questions to clarify any doubts or uncertainties.
Demonstrate respect for the senior teacher's knowledge and experience.
Take initiative in assisting with tasks and activities.
Seek opportunities to learn from the senior teacher's expert...

Answered by AI

Add your answer

Q5. More grade specific proctor test whenever there is an upgradation

Add your answer

Interview Preparation Tips

Topics to prepare for Cuemath Online Tutor interview:

Maths

Interview preparation tips for other job seekers - You should give it a try without a second thought. And I guarantee you will not regret it rather you will feel blessed to have got associated with CueMaths

Teacher Interview Questions & Answers

Cuemath

Anonymous

posted on 3 Jan 2025

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Aptitude Test

We have to solve the curr

Round 2 - One-on-one

(6 Questions)

Q1. We have to give curriculum based teaching demo.

Add your answer

Q2. Which time best suited for you to teach

Ans.

I am most effective in the morning hours for teaching.

I am a morning person and feel most energized and focused in the early hours
Students tend to be more attentive and receptive to learning in the morning
Morning classes allow for a fresh start to the day and set a positive tone for learning
Examples: 8:00 AM - 12:00 PM, Monday to Friday

Answered by AI

Add your answer

Q3. Do you have laptop?

Ans.

Yes, I have a laptop for teaching purposes.

Yes, I have a laptop that I use for creating lesson plans and presentations.
My laptop helps me to access online resources and communicate with students through email.
I use my laptop to grade assignments and keep track of student progress.

Answered by AI

Add your answer

Q4. Do you have adequate interest speed

Ans.

Yes, I have a strong interest in teaching and am dedicated to helping students learn at their own pace.

I have a passion for education and enjoy helping students succeed
I am committed to creating engaging lesson plans and activities to keep students interested
I regularly attend professional development workshops to stay current in the field of education

Answered by AI

Add your answer

Q5. Do you have experience in edutech?

Ans.

Yes, I have experience in utilizing educational technology to enhance learning outcomes.

I have integrated various edutech tools such as interactive whiteboards, educational apps, and online learning platforms into my teaching practices.
I have attended workshops and training sessions on edutech to stay updated on the latest trends and best practices.
I have successfully implemented blended learning approaches that combin...

Answered by AI

Add your answer

Q6. How many years of tutorial experience do you have?

Ans.

I have 5 years of tutorial experience in various subjects and grade levels.

5 years of tutorial experience
Experience in various subjects and grade levels
Utilized different teaching methods to cater to individual student needs

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have proper interest and laptop and teaching skills,time and willing to hardwork then you are in correct place.

Tutor Interview Questions & Answers

Cuemath

Anonymous

posted on 24 May 2024

Interview experience

Bad

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via LinkedIn and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - TRAINING

(1 Question)

Q1. Interviewer asked me some math question which were quite decent in understanding the concepts like asymptotes of a curve, checking monotonicity, finding the area of triangle whose vertices are intercepts o...

Add your answer

Interview Preparation Tips

Topics to prepare for Cuemath Tutor interview:

caclulus
2d- 3d

Interview preparation tips for other job seekers - The changed my training buddies twice both of which didn't had any responsibility ownership. My 15days training prolonged to over 2 and a half month yet no earnings". On top of that they trained me half heartedly and literally on half of the training module, she(my buddy) skipped the major part which was the conversion how to talk to parents and when I raised this concern the bossy Ms soni das, blamed me for not raising it early, now idk how the heck she got a position she's at she need some brains to be there but anyway, upon discussing with them she soni das later apologized for the mistake that their so called "expert tutor" who was training me committed. And they I left the training and came out.
Summary:
1) People are jerk especially hiring team
2)They don't have a system/people which/who is ready to take accountability.
3)The training document had lot of errors and is superficial that's why they were losing clients and their teachers were also not cooperative with their new superficial training style.

BYJU'S Interview FAQs

How many rounds are there in BYJU'S Mentor interview?

BYJU'S interview process usually has 2-3 rounds. The most common rounds in the BYJU'S interview process are HR, Technical and Resume Shortlist.

How to prepare for BYJU'S Mentor interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at BYJU'S. The most common topics and skills that interviewers at BYJU'S expect are Coaching, Counselling, Education Counseling, Mentoring and Student Counseling.

What are the top questions asked in BYJU'S Mentor interview?

Some of the top questions asked at the BYJU'S Mentor interview -

Whether you are vaccinated ( a recent virus spread in our country)or not? List ...read more
Covinceing skills how to manager a custo...read more
difference between customer support and customer serv...read more

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BYJU'S Mentor Salary

based on 133 salaries

₹3.5 L/yr - ₹6.3 L/yr

At par with the average Mentor Salary in India

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