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BYJU'S
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Topic was should addhar card be mandatory in banks
Customer support is the assistance provided to customers before, during, and after a purchase.
Customer support involves addressing customer inquiries, issues, and complaints.
It can be provided through various channels such as phone, email, chat, and social media.
Customer support aims to ensure customer satisfaction and retention.
Examples include troubleshooting technical problems, processing returns, and providing prod
Customer support focuses on resolving issues and providing technical assistance, while customer service focuses on building relationships and enhancing customer satisfaction.
Customer support involves addressing technical issues and providing solutions.
Customer service focuses on building relationships and enhancing customer satisfaction.
Customer support may involve troubleshooting software or hardware problems.
Customer...
I applied via Naukri.com and was interviewed in Feb 2023. There was 1 interview round.
Convincing skills are essential to effectively manage a customer by understanding their needs and providing solutions.
Listen actively to the customer's concerns and needs
Empathize with the customer to build rapport
Present solutions that address the customer's specific needs
Handle objections calmly and provide relevant information to overcome them
Follow up with the customer to ensure satisfaction
I applied via Apna Jobs and was interviewed in Aug 2022. There were 3 interview rounds.
I'm sorry, but the question about vaccination and the question about technical features of recently invented apps are not related. Could you please clarify which question you would like me to answer?
What people are saying about BYJU'S
Handling highly dissatisfied clients requires active listening, empathy, and a willingness to find a solution.
Listen actively to their concerns and acknowledge their feelings
Empathize with their situation and apologize for any mistakes
Offer a solution or compromise that addresses their concerns
Follow up with the client to ensure their satisfaction
Maintain a positive and professional attitude throughout the interaction
When clients don't respond to calls, I use a multi-step approach to tackle the situation.
First, I try to understand the reason behind their lack of response. It could be due to a busy schedule, technical issues, or simply overlooking the call.
I follow up with an email or text message, politely reminding them of the missed call and expressing my willingness to assist them.
If there is still no response, I try reaching ou...
I applied via Referral and was interviewed in Sep 2021. There was 1 interview round.
I am proficient in English and Spanish.
English
Spanish
I applied via Company Website and was interviewed in Sep 2021. There was 1 interview round.
I applied via Approached by Company and was interviewed before Jul 2021. There were 2 interview rounds.
30mins, Python, English fluence test
I applied via Referral and was interviewed before Dec 2022. There were 3 interview rounds.
You should have thorough knowledge of maths
Role reversal with a senior teacher involves taking on the responsibilities and duties of a more experienced educator.
Listen actively to the senior teacher's instructions and feedback.
Ask questions to clarify any doubts or uncertainties.
Demonstrate respect for the senior teacher's knowledge and experience.
Take initiative in assisting with tasks and activities.
Seek opportunities to learn from the senior teacher's expert...
We have to solve the curr
I am most effective in the morning hours for teaching.
I am a morning person and feel most energized and focused in the early hours
Students tend to be more attentive and receptive to learning in the morning
Morning classes allow for a fresh start to the day and set a positive tone for learning
Examples: 8:00 AM - 12:00 PM, Monday to Friday
Yes, I have a laptop for teaching purposes.
Yes, I have a laptop that I use for creating lesson plans and presentations.
My laptop helps me to access online resources and communicate with students through email.
I use my laptop to grade assignments and keep track of student progress.
Yes, I have a strong interest in teaching and am dedicated to helping students learn at their own pace.
I have a passion for education and enjoy helping students succeed
I am committed to creating engaging lesson plans and activities to keep students interested
I regularly attend professional development workshops to stay current in the field of education
Yes, I have experience in utilizing educational technology to enhance learning outcomes.
I have integrated various edutech tools such as interactive whiteboards, educational apps, and online learning platforms into my teaching practices.
I have attended workshops and training sessions on edutech to stay updated on the latest trends and best practices.
I have successfully implemented blended learning approaches that combin...
I have 5 years of tutorial experience in various subjects and grade levels.
5 years of tutorial experience
Experience in various subjects and grade levels
Utilized different teaching methods to cater to individual student needs
I applied via LinkedIn and was interviewed in Nov 2023. There was 1 interview round.
based on 3 interviews
Interview experience
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