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BYJU'S Mentor Interview Questions, Process, and Tips
Top BYJU'S Mentor Interview Questions and Answers
- Q1. Whether you are vaccinated ( a recent virus spread in our country)or not? List out the technical features of the apps recently invented.
- Q2. Covinceing skills how to manager a customer
- Q3. difference between customer support and customer service
BYJU'S Mentor Interview Experiences
3 interviews found
Ashish Sharma
Topic was should addhar card be mandatory in banks
(2 Questions)
- Q1. Why do you want to join byjus?
- Q2. Are you aware about the job role?
(2 Questions)
- Q1. What is customer support?
- Ans.
Customer support is the assistance provided to customers before, during, and after a purchase.
Customer support involves addressing customer inquiries, issues, and complaints.
It can be provided through various channels such as phone, email, chat, and social media.
Customer support aims to ensure customer satisfaction and retention.
Examples include troubleshooting technical problems, processing returns, and providing prod
- Q2. Difference between customer support and customer service
- Ans.
Customer support focuses on resolving issues and providing technical assistance, while customer service focuses on building relationships and enhancing customer satisfaction.
Customer support involves addressing technical issues and providing solutions.
Customer service focuses on building relationships and enhancing customer satisfaction.
Customer support may involve troubleshooting software or hardware problems.
Customer...
Interview Preparation Tips
Anonymous
Selected
I applied via Naukri.com and was interviewed in Feb 2023. There was 1 interview round.
(2 Questions)
- Q1. Covinceing skills how to manager a customer
- Ans.
Convincing skills are essential to effectively manage a customer by understanding their needs and providing solutions.
Listen actively to the customer's concerns and needs
Empathize with the customer to build rapport
Present solutions that address the customer's specific needs
Handle objections calmly and provide relevant information to overcome them
Follow up with the customer to ensure satisfaction
- Q2. Scenioreo questions, why do u join byjus
Interview Preparation Tips
I applied via Apna Jobs and was interviewed in Aug 2022. There were 3 interview rounds.
(3 Questions)
- Q1. Whether you are vaccinated ( a recent virus spread in our country)or not? List out the technical features of the apps recently invented.
- Ans.
I'm sorry, but the question about vaccination and the question about technical features of recently invented apps are not related. Could you please clarify which question you would like me to answer?
- Q2. Are you educated?checked the interviewee's literacy.
- Q3. Checked whether am I able to do the job in an eco-friendly manner.
(1 Question)
- Q1. Whether you are willing to do this job or not.
(3 Questions)
- Q1. *whether you are self sufficient or not?
- Q2. Any traumas do you have?
- Q3. Do you have any self supporting system?
Interview Preparation Tips
- PRACTICAL SESSIONS
*Look natural settings.
*Know about current scenario.
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Interview questions from similar companies
imposter hihi
(2 Questions)
- Q1. Tell me About Your self
- Q2. Why you want to join pw
Interview Questionnaire
5 Questions
- Q1. Are you ready to work on weekends?
- Q2. Can you work till 11 sometimee 12 PM?
- Q3. How can you handle highly dissatisfied clients?
- Ans.
Handling highly dissatisfied clients requires active listening, empathy, and a willingness to find a solution.
Listen actively to their concerns and acknowledge their feelings
Empathize with their situation and apologize for any mistakes
Offer a solution or compromise that addresses their concerns
Follow up with the client to ensure their satisfaction
Maintain a positive and professional attitude throughout the interaction
- Q4. If clients are not responding your call then how you tackle them?
- Ans.
When clients don't respond to calls, I use a multi-step approach to tackle the situation.
First, I try to understand the reason behind their lack of response. It could be due to a busy schedule, technical issues, or simply overlooking the call.
I follow up with an email or text message, politely reminding them of the missed call and expressing my willingness to assist them.
If there is still no response, I try reaching ou...
- Q5. Why you want to work with edutech company?
I applied via Job Portal and was interviewed before Sep 2021. There were 2 interview rounds.
(2 Questions)
- Q1. What is javascript? explain with example
- Ans.
JavaScript is a programming language used to create interactive web pages and web applications.
JavaScript is a client-side scripting language
It can be used for form validation, creating animations, and dynamic content
Example: document.getElementById('demo').innerHTML = 'Hello World!';
- Q2. What is HTML5? Have you worked with CSS
- Ans.
HTML5 is the latest version of HTML used for creating web pages. CSS is used for styling the web pages.
HTML5 is the fifth version of HTML
It includes new features like video, audio, and canvas elements
CSS is used for styling the web pages
CSS stands for Cascading Style Sheets
CSS can be used to change the font, color, layout, and more
The test is given in pdf sheet, give me two days to prepare and live director level teacher is taken my interview
Interview Preparation Tips
everything in pdf
strict to pfd
Skills evaluated in this interview
(2 Questions)
- Q1. Tell me about yourself
- Q2. Why you want to join vedantu
Interview Preparation Tips
I applied via Walk-in and was interviewed in Jul 2021. There was 1 interview round.
(3 Questions)
- Q1. Tell me something about yourself?
- Ans.
I am a dedicated and experienced academic mentor with a passion for helping students succeed.
I have been working as an academic mentor for the past 5 years.
I have a strong background in the subjects I mentor, including mathematics, science, and English.
I have helped numerous students improve their grades and develop effective study skills.
I am skilled at identifying and addressing individual learning needs and adapting...
- Q2. Why do you want to join extramarks
- Ans.
I want to join Extramarks because of their excellent reputation in the field of education and their commitment to providing quality academic support.
Extramarks has a strong reputation in the education industry for their innovative teaching methods and comprehensive study materials.
I believe in their mission to provide personalized academic support to students and help them achieve their full potential.
Extramarks offers...
- Q3. Ready to relocate or not
- Ans.
Yes
I am ready to relocate for the position.
I am open to new opportunities and experiences in different locations.
I understand the importance of being flexible and adaptable in my career.
I have previously relocated for academic or professional purposes.
I am willing to consider the specific location and its benefits for my personal and professional growth.
Interview Preparation Tips
Selected
I applied via LinkedIn and was interviewed in Sep 2024. There were 2 interview rounds.
50 aptitute questions with general theroies and Jee questions.
Leetcode meduim level
Dilip Kumar M
I applied via Referral and was interviewed in Sep 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about urself
- Q2. Work experience
- Q3. Languages known
- Ans.
I am proficient in English and Spanish.
English
Spanish
Interview Preparation Tips
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BYJU'S Mentor Reviews and Ratings
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