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Handling highly dissatisfied clients requires active listening, empathy, and a willingness to find a solution.
Listen actively to their concerns and acknowledge their feelings
Empathize with their situation and apologize for any mistakes
Offer a solution or compromise that addresses their concerns
Follow up with the client to ensure their satisfaction
Maintain a positive and professional attitude throughout the interaction
When clients don't respond to calls, I use a multi-step approach to tackle the situation.
First, I try to understand the reason behind their lack of response. It could be due to a busy schedule, technical issues, or simply overlooking the call.
I follow up with an email or text message, politely reminding them of the missed call and expressing my willingness to assist them.
If there is still no response, I try reaching ou...
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I applied via Referral and was interviewed in Sep 2021. There was 1 interview round.
I am proficient in English and Spanish.
English
Spanish
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I applied via Apna Jobs and was interviewed in Aug 2022. There were 3 interview rounds.
I'm sorry, but the question about vaccination and the question about technical features of recently invented apps are not related. Could you please clarify which question you would like me to answer?
Topic was should addhar card be mandatory in banks
Customer support is the assistance provided to customers before, during, and after a purchase.
Customer support involves addressing customer inquiries, issues, and complaints.
It can be provided through various channels such as phone, email, chat, and social media.
Customer support aims to ensure customer satisfaction and retention.
Examples include troubleshooting technical problems, processing returns, and providing prod
Customer support focuses on resolving issues and providing technical assistance, while customer service focuses on building relationships and enhancing customer satisfaction.
Customer support involves addressing technical issues and providing solutions.
Customer service focuses on building relationships and enhancing customer satisfaction.
Customer support may involve troubleshooting software or hardware problems.
Customer...
I applied via Naukri.com and was interviewed in Feb 2023. There was 1 interview round.
Convincing skills are essential to effectively manage a customer by understanding their needs and providing solutions.
Listen actively to the customer's concerns and needs
Empathize with the customer to build rapport
Present solutions that address the customer's specific needs
Handle objections calmly and provide relevant information to overcome them
Follow up with the customer to ensure satisfaction
Startup growth can be measured through various metrics such as revenue, user acquisition, market share, and customer satisfaction.
Revenue growth is a key metric for measuring startup growth. This can be tracked through sales figures, profit margins, and overall revenue growth rate.
User acquisition is another important metric. This can be measured through the number of new users acquired over a period of time, as well a...
I applied via Referral and was interviewed before May 2021. There were 2 interview rounds.
I applied via Company Website and was interviewed before Mar 2020. There was 1 interview round.
Bubble sort is a simple sorting algorithm that repeatedly steps through the list, compares adjacent elements and swaps them if they are in the wrong order.
Start from the first element and compare it with the next element
If the first element is greater than the next element, swap them
Repeat this process for all elements in the list
Continue this process until no more swaps are needed
A Turing Machine is a theoretical device that can simulate any algorithmic computation.
It was proposed by Alan Turing in 1936 as a model for computation.
It consists of a tape, a head that can read and write symbols on the tape, and a set of rules for transitioning between states.
It can simulate any algorithmic computation, making it a powerful tool for theoretical computer science.
It is often used as a theoretical basi...
A hash function is a mathematical function that converts input data of arbitrary size into a fixed-size output.
Hash functions are used to index data in hash tables.
They are also used in cryptography to securely store passwords.
Examples of hash functions include MD5, SHA-1, and SHA-256.
Case study on users behavior and logistic regressions
Panel discussion on the assignment summited and basic python questions
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