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Toppr Mentor Interview Questions and Answers
Toppr Mentor Interview Experiences
2 interviews found
Anonymous
Interview Questionnaire
5 Questions
- Q1. Are you ready to work on weekends?
- Q2. Can you work till 11 sometimee 12 PM?
- Q3. How can you handle highly dissatisfied clients?
- Ans.
Handling highly dissatisfied clients requires active listening, empathy, and a willingness to find a solution.
Listen actively to their concerns and acknowledge their feelings
Empathize with their situation and apologize for any mistakes
Offer a solution or compromise that addresses their concerns
Follow up with the client to ensure their satisfaction
Maintain a positive and professional attitude throughout the interaction
- Q4. If clients are not responding your call then how you tackle them?
- Ans.
When clients don't respond to calls, I use a multi-step approach to tackle the situation.
First, I try to understand the reason behind their lack of response. It could be due to a busy schedule, technical issues, or simply overlooking the call.
I follow up with an email or text message, politely reminding them of the missed call and expressing my willingness to assist them.
If there is still no response, I try reaching ou...
- Q5. Why you want to work with edutech company?
I applied via Referral and was interviewed in Sep 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about urself
- Q2. Work experience
- Q3. Languages known
- Ans.
I am proficient in English and Spanish.
English
Spanish
Interview Preparation Tips
Interview questions from similar companies
I applied via Apna Jobs and was interviewed in Aug 2022. There were 3 interview rounds.
(3 Questions)
- Q1. Whether you are vaccinated ( a recent virus spread in our country)or not? List out the technical features of the apps recently invented.
- Ans.
I'm sorry, but the question about vaccination and the question about technical features of recently invented apps are not related. Could you please clarify which question you would like me to answer?
- Q2. Are you educated?checked the interviewee's literacy.
- Q3. Checked whether am I able to do the job in an eco-friendly manner.
(1 Question)
- Q1. Whether you are willing to do this job or not.
(3 Questions)
- Q1. *whether you are self sufficient or not?
- Q2. Any traumas do you have?
- Q3. Do you have any self supporting system?
Interview Preparation Tips
- PRACTICAL SESSIONS
*Look natural settings.
*Know about current scenario.
Ashish Sharma
Topic was should addhar card be mandatory in banks
(2 Questions)
- Q1. Why do you want to join byjus?
- Q2. Are you aware about the job role?
(2 Questions)
- Q1. What is customer support?
- Ans.
Customer support is the assistance provided to customers before, during, and after a purchase.
Customer support involves addressing customer inquiries, issues, and complaints.
It can be provided through various channels such as phone, email, chat, and social media.
Customer support aims to ensure customer satisfaction and retention.
Examples include troubleshooting technical problems, processing returns, and providing prod
- Q2. Difference between customer support and customer service
- Ans.
Customer support focuses on resolving issues and providing technical assistance, while customer service focuses on building relationships and enhancing customer satisfaction.
Customer support involves addressing technical issues and providing solutions.
Customer service focuses on building relationships and enhancing customer satisfaction.
Customer support may involve troubleshooting software or hardware problems.
Customer...
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Feb 2023. There was 1 interview round.
(2 Questions)
- Q1. Covinceing skills how to manager a customer
- Ans.
Convincing skills are essential to effectively manage a customer by understanding their needs and providing solutions.
Listen actively to the customer's concerns and needs
Empathize with the customer to build rapport
Present solutions that address the customer's specific needs
Handle objections calmly and provide relevant information to overcome them
Follow up with the customer to ensure satisfaction
- Q2. Scenioreo questions, why do u join byjus
Interview Preparation Tips
I applied via Company Website and was interviewed before Mar 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Write a program on bubble sort ?
- Ans.
Bubble sort is a simple sorting algorithm that repeatedly steps through the list, compares adjacent elements and swaps them if they are in the wrong order.
Start from the first element and compare it with the next element
If the first element is greater than the next element, swap them
Repeat this process for all elements in the list
Continue this process until no more swaps are needed
- Q2. Define Turing Machine ?
- Ans.
A Turing Machine is a theoretical device that can simulate any algorithmic computation.
It was proposed by Alan Turing in 1936 as a model for computation.
It consists of a tape, a head that can read and write symbols on the tape, and a set of rules for transitioning between states.
It can simulate any algorithmic computation, making it a powerful tool for theoretical computer science.
It is often used as a theoretical basi...
- Q3. Explain hash function
- Ans.
A hash function is a mathematical function that converts input data of arbitrary size into a fixed-size output.
Hash functions are used to index data in hash tables.
They are also used in cryptography to securely store passwords.
Examples of hash functions include MD5, SHA-1, and SHA-256.
Interview Preparation Tips
Skills evaluated in this interview
Interview Questionnaire
1 Question
- Q1. Previous experience
I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. How will you pursue parents of the child to buy our tablets?
- Ans.
I will highlight the benefits of our tablets for children's education and offer discounts or promotions to attract parents.
Emphasize the educational benefits of our tablets
Offer discounts or promotions to attract parents
Provide testimonials from satisfied parents
Partner with schools or educational institutions to promote our tablets
Create engaging and informative marketing materials targeted towards parents
Offer a tria...
Interview Preparation Tips
Case study on users behavior and logistic regressions
Panel discussion on the assignment summited and basic python questions
Interview Preparation Tips
I applied via Monster and was interviewed in Jan 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Personal information
- Q2. Subject matter knowledge
(2 Questions)
- Q1. Fesebility for the job
- Q2. Salary negotiation, job location,
Interview Preparation Tips
- General knowledge , science
- Marketing skill
- Public Speaking
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Toppr Mentor Reviews and Ratings
based on 8 reviews
Rating in categories
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327
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|  ₹2.5 L/yr - ₹6.4 L/yr |
|
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| ₹2.3 L/yr - ₹7 L/yr |
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