8 Toppr Mentor Interview Questions & Answers | Complete Prep Guide 2025

Toppr Mentor Interview Experiences

2 interviews found

Mentor Interview Questions & Answers

Anonymous

posted on 10 Jun 2021

Interview Questionnaire

5 Questions

Q1. Are you ready to work on weekends?

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Q2. Can you work till 11 sometimee 12 PM?

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Q3. How can you handle highly dissatisfied clients?

Ans.

Handling highly dissatisfied clients requires active listening, empathy, and a willingness to find a solution.

Listen actively to their concerns and acknowledge their feelings
Empathize with their situation and apologize for any mistakes
Offer a solution or compromise that addresses their concerns
Follow up with the client to ensure their satisfaction
Maintain a positive and professional attitude throughout the interaction

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Q4. If clients are not responding your call then how you tackle them?

Ans.

When clients don't respond to calls, I use a multi-step approach to tackle the situation.

First, I try to understand the reason behind their lack of response. It could be due to a busy schedule, technical issues, or simply overlooking the call.
I follow up with an email or text message, politely reminding them of the missed call and expressing my willingness to assist them.
If there is still no response, I try reaching ou...

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Q5. Why you want to work with edutech company?

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Mentor Interview Questions & Answers

posted on 27 Oct 2021

I applied via Referral and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Tell me about urself

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Q2. Work experience

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Q3. Languages known

Ans.

I am proficient in English and Spanish.

English
Spanish

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be sure about your answers

Top trending discussions

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Interview Tips & Stories

I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you

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Interview questions from similar companies

Mentor Interview Questions & Answers

BYJU'S

posted on 31 Aug 2022

I applied via Apna Jobs and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Technical

(3 Questions)

Q1. Whether you are vaccinated ( a recent virus spread in our country)or not? List out the technical features of the apps recently invented.

Ans.

I'm sorry, but the question about vaccination and the question about technical features of recently invented apps are not related. Could you please clarify which question you would like me to answer?

Answered by AI

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Q2. Are you educated?checked the interviewee's literacy.

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Q3. Checked whether am I able to do the job in an eco-friendly manner.

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Round 2 - HR

(1 Question)

Q1. Whether you are willing to do this job or not.

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Round 3 - HR

(3 Questions)

Q1. *whether you are self sufficient or not?

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Q2. Any traumas do you have?

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Q3. Do you have any self supporting system?

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Interview Preparation Tips

Topics to prepare for BYJU'S Mentor interview:

PRACTICAL SESSIONS

Interview preparation tips for other job seekers - *Be confident.
*Look natural settings.
*Know about current scenario.

Mentor Interview Questions & Answers

BYJU'S

Ashish Sharma

posted on 1 May 2024

Interview experience

Average

Difficulty level

Process Duration

Result

Round 1 - Group Discussion

Topic was should addhar card be mandatory in banks

Round 2 - HR

(2 Questions)

Q1. Why do you want to join byjus?

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Q2. Are you aware about the job role?

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Round 3 - Technical

(2 Questions)

Q1. What is customer support?

Ans.

Customer support is the assistance provided to customers before, during, and after a purchase.

Customer support involves addressing customer inquiries, issues, and complaints.
It can be provided through various channels such as phone, email, chat, and social media.
Customer support aims to ensure customer satisfaction and retention.
Examples include troubleshooting technical problems, processing returns, and providing prod

Answered by AI

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Q2. Difference between customer support and customer service

Ans.

Customer support focuses on resolving issues and providing technical assistance, while customer service focuses on building relationships and enhancing customer satisfaction.

Customer support involves addressing technical issues and providing solutions.
Customer service focuses on building relationships and enhancing customer satisfaction.
Customer support may involve troubleshooting software or hardware problems.
Customer...

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - be calm and answer honestly

Mentor Interview Questions & Answers

BYJU'S

Anonymous

posted on 21 Jul 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Feb 2023. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. Covinceing skills how to manager a customer

Ans.

Convincing skills are essential to effectively manage a customer by understanding their needs and providing solutions.

Listen actively to the customer's concerns and needs
Empathize with the customer to build rapport
Present solutions that address the customer's specific needs
Handle objections calmly and provide relevant information to overcome them
Follow up with the customer to ensure satisfaction

Answered by AI

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Q2. Scenioreo questions, why do u join byjus

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Speak well. Be positive

Business Analyst Interview Questions & Answers

Unacademy

Anonymous

posted on 13 May 2021

Interview Questionnaire

1 Question

Q1. How do you measure growth of startup

Ans.

Startup growth can be measured through various metrics such as revenue, user acquisition, market share, and customer satisfaction.

Revenue growth is a key metric for measuring startup growth. This can be tracked through sales figures, profit margins, and overall revenue growth rate.
User acquisition is another important metric. This can be measured through the number of new users acquired over a period of time, as well a...

Answered by AI

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Business Analyst Interview Questions & Answers

BYJU'S

Anonymous

posted on 16 May 2022

I applied via Referral and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Technical

(3 Questions)

Q1. They check your deep understanding about google sheets with various formulas and complex problems

Add your answer

Q2. Pareto Analysis, complex google sheets formulas

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Q3. Sql basic understanding like to be able to write basic queries to little complex queries to fetch data

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Round 2 - One-on-one

(1 Question)

Q1. They check your proficiency to tackle complex problems with ease

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, even if you stuck on a particular question atleast give a try and you should be ready with a generic solution with deep understanding of the concept. Google sheets in itself is enough to crack the interview at byjus

Business Analyst Interview Questions & Answers

BYJU'S

Anonymous

posted on 27 Mar 2021

I applied via Company Website and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Write a program on bubble sort ?

Ans.

Bubble sort is a simple sorting algorithm that repeatedly steps through the list, compares adjacent elements and swaps them if they are in the wrong order.

Start from the first element and compare it with the next element
If the first element is greater than the next element, swap them
Repeat this process for all elements in the list
Continue this process until no more swaps are needed

Answered by AI

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Q2. Define Turing Machine ?

Ans.

A Turing Machine is a theoretical device that can simulate any algorithmic computation.

It was proposed by Alan Turing in 1936 as a model for computation.
It consists of a tape, a head that can read and write symbols on the tape, and a set of rules for transitioning between states.
It can simulate any algorithmic computation, making it a powerful tool for theoretical computer science.
It is often used as a theoretical basi...

Answered by AI

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Q3. Explain hash function

Ans.

A hash function is a mathematical function that converts input data of arbitrary size into a fixed-size output.

Hash functions are used to index data in hash tables.
They are also used in cryptography to securely store passwords.
Examples of hash functions include MD5, SHA-1, and SHA-256.

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was lengthy process some questions were difficult to answer and i tried to amswer a few questions but i didnt clear interview process

Skills evaluated in this interview

Business Analyst Interview Questions & Answers

Embibe

posted on 9 Aug 2022

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Case Study

Case study on users behavior and logistic regressions

Round 3 - Group Discussion

Panel discussion on the assignment summited and basic python questions

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare basic python and statistics logistic and linear regressions. also read about SQL like function and windows functions

Trainer Interview Questions & Answers

upGrad

Anonymous

posted on 17 Aug 2021

Interview Questionnaire

1 Question

Q1. Previous experience

Add your answer

Toppr Interview FAQs

How to prepare for Toppr Mentor interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Toppr. The most common topics and skills that interviewers at Toppr expect are Sales, Business Development, Communication Skills, Counselling and Field Sales.

What are the top questions asked in Toppr Mentor interview?

Some of the top questions asked at the Toppr Mentor interview -

If clients are not responding your call then how you tackle th...read more
How can you handle highly dissatisfied clien...read more
Languages know...read more

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Toppr Mentor Salary

based on 56 salaries

₹3 L/yr - ₹6.5 L/yr

13% less than the average Mentor Salary in India

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