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Toppr Mentor Interview Questions and Answers

Updated 27 Oct 2021

Toppr Mentor Interview Experiences

2 interviews found

Mentor Interview Questions & Answers

user image Anonymous

posted on 10 Jun 2021

Interview Questionnaire 

5 Questions

  • Q1. Are you ready to work on weekends?
  • Q2. Can you work till 11 sometimee 12 PM?
  • Q3. How can you handle highly dissatisfied clients?
  • Ans. 

    Handling highly dissatisfied clients requires active listening, empathy, and a willingness to find a solution.

    • Listen actively to their concerns and acknowledge their feelings

    • Empathize with their situation and apologize for any mistakes

    • Offer a solution or compromise that addresses their concerns

    • Follow up with the client to ensure their satisfaction

    • Maintain a positive and professional attitude throughout the interaction

  • Answered by AI
  • Q4. If clients are not responding your call then how you tackle them?
  • Ans. 

    When clients don't respond to calls, I use a multi-step approach to tackle the situation.

    • First, I try to understand the reason behind their lack of response. It could be due to a busy schedule, technical issues, or simply overlooking the call.

    • I follow up with an email or text message, politely reminding them of the missed call and expressing my willingness to assist them.

    • If there is still no response, I try reaching ou...

  • Answered by AI
  • Q5. Why you want to work with edutech company?

I applied via Referral and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about urself
  • Q2. Work experience
  • Q3. Languages known
  • Ans. 

    I am proficient in English and Spanish.

    • English

    • Spanish

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be sure about your answers

Mentor Interview Questions Asked at Other Companies

asked in BYJU'S
Q1. Whether you are vaccinated ( a recent virus spread in our country ... read more
asked in Toppr
Q2. If clients are not responding your call then how you tackle them?
asked in Codeyoung
Q3. How would you resolve a child's doubt regarding programming?
Q4. What are the aspects reason for malnutrition & animia in wome ... read more
asked in Expertrons
Q5. How you Complete Digital marketing course from GOOGLE?

Interview questions from similar companies

Mentor Interview Questions & Answers

Chegg user image Anonymous

posted on 2 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Technical 

(1 Question)

  • Q1. It was an online test and was just basic computer science questions
Round 2 - Knowledge test 

(1 Question)

  • Q1. It is test about the guidelines and rules of the Chegg like how to answer the question and which question to answer all of that.

I applied via Job Portal and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is javascript? explain with example
  • Ans. 

    JavaScript is a programming language used to create interactive web pages and web applications.

    • JavaScript is a client-side scripting language

    • It can be used for form validation, creating animations, and dynamic content

    • Example: document.getElementById('demo').innerHTML = 'Hello World!';

  • Answered by AI
  • Q2. What is HTML5? Have you worked with CSS
  • Ans. 

    HTML5 is the latest version of the HTML standard used for creating and structuring web pages. CSS is used for styling the content of web pages.

    • HTML5 is the fifth and latest version of the HTML standard

    • It introduces new elements and attributes for better structuring of web pages

    • CSS (Cascading Style Sheets) is used to style the content of web pages, such as changing colors, fonts, layout, etc.

  • Answered by AI
Round 2 - Coding Test 

The test is given in pdf sheet, give me two days to prepare and live director level teacher is taken my interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare in core
everything in pdf
strict to pfd

Skills evaluated in this interview

Mentor Interview Questions & Answers

BYJU'S user image Ashish Sharma

posted on 1 May 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Topic was should addhar card be mandatory in banks

Round 2 - HR 

(2 Questions)

  • Q1. Why do you want to join byjus?
  • Q2. Are you aware about the job role?
Round 3 - Technical 

(2 Questions)

  • Q1. What is customer support?
  • Ans. 

    Customer support is the assistance provided to customers before, during, and after a purchase.

    • Customer support involves addressing customer inquiries, issues, and complaints.

    • It can be provided through various channels such as phone, email, chat, and social media.

    • Customer support aims to ensure customer satisfaction and retention.

    • Examples include troubleshooting technical problems, processing returns, and providing prod

  • Answered by AI
  • Q2. Difference between customer support and customer service
  • Ans. 

    Customer support focuses on resolving issues and providing technical assistance, while customer service focuses on building relationships and enhancing customer satisfaction.

    • Customer support involves addressing technical issues and providing solutions.

    • Customer service focuses on building relationships and enhancing customer satisfaction.

    • Customer support may involve troubleshooting software or hardware problems.

    • Customer...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - be calm and answer honestly

I applied via Apna Jobs and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. Whether you are vaccinated ( a recent virus spread in our country)or not? List out the technical features of the apps recently invented.
  • Ans. 

    I'm sorry, but the question about vaccination and the question about technical features of recently invented apps are not related. Could you please clarify which question you would like me to answer?

    • Answered by AI
    • Q2. Are you educated?checked the interviewee's literacy.
    • Q3. Checked whether am I able to do the job in an eco-friendly manner.
    Round 2 - HR 

    (1 Question)

    • Q1. Whether you are willing to do this job or not.
    Round 3 - HR 

    (3 Questions)

    • Q1. *whether you are self sufficient or not?
    • Q2. Any traumas do you have?
    • Q3. Do you have any self supporting system?

    Interview Preparation Tips

    Topics to prepare for BYJU'S Mentor interview:
    • PRACTICAL SESSIONS
    Interview preparation tips for other job seekers - *Be confident.
    *Look natural settings.
    *Know about current scenario.

    Mentor Interview Questions & Answers

    BYJU'S user image Anonymous

    posted on 21 Jul 2023

    Interview experience
    4
    Good
    Difficulty level
    Moderate
    Process Duration
    Less than 2 weeks
    Result
    Selected Selected

    I applied via Naukri.com and was interviewed in Feb 2023. There was 1 interview round.

    Round 1 - One-on-one 

    (2 Questions)

    • Q1. Covinceing skills how to manager a customer
    • Ans. 

      Convincing skills are essential to effectively manage a customer by understanding their needs and providing solutions.

      • Listen actively to the customer's concerns and needs

      • Empathize with the customer to build rapport

      • Present solutions that address the customer's specific needs

      • Handle objections calmly and provide relevant information to overcome them

      • Follow up with the customer to ensure satisfaction

    • Answered by AI
    • Q2. Scenioreo questions, why do u join byjus

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Be confident. Speak well. Be positive

    I applied via Company Website and was interviewed before Dec 2020. There was 1 interview round.

    Interview Questionnaire 

    1 Question

    • Q1. All question were very genuine and normal. some are relevant to coding .they asked about my interest area.

    Interview Preparation Tips

    Interview preparation tips for other job seekers - be confident and be normal.

    I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.

    Interview Questionnaire 

    1 Question

    • Q1. How will you pursue parents of the child to buy our tablets?
    • Ans. 

      I will highlight the benefits of our tablets for children's education and offer discounts or promotions to attract parents.

      • Emphasize the educational benefits of our tablets

      • Offer discounts or promotions to attract parents

      • Provide testimonials from satisfied parents

      • Partner with schools or educational institutions to promote our tablets

      • Create engaging and informative marketing materials targeted towards parents

      • Offer a tria...

    • Answered by AI

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Be smart and answer aggressively

    I applied via Company Website and was interviewed in Apr 2020. There were 3 interview rounds.

    Interview Questionnaire 

    1 Question

    • Q1. Change colour of screen using arrays of colour on click of button.
    • Ans. 

      To change screen colour on button click using arrays of colour, use JavaScript and HTML.

      • Create an array of colours

      • Add a button element in HTML

      • Add an event listener to the button

      • Use JavaScript to change the background colour of the screen on button click

    • Answered by AI

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Interview process is long. There are total 5 rounds. 1st and 2nd round is easy based on personal information. 3rd round is coding. Yes they do require prior coding knowledge. But while advertising they say no prior coding knowledge required.

    Skills evaluated in this interview

    Toppr Interview FAQs

    How to prepare for Toppr Mentor interview?
    Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Toppr. The most common topics and skills that interviewers at Toppr expect are Sales, Business Development, Communication Skills, Counselling and Field Sales.
    What are the top questions asked in Toppr Mentor interview?

    Some of the top questions asked at the Toppr Mentor interview -

    1. If clients are not responding your call then how you tackle th...read more
    2. How can you handle highly dissatisfied clien...read more
    3. Languages know...read more

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    Toppr Mentor Salary
    based on 56 salaries
    ₹3 L/yr - ₹6.6 L/yr
    13% less than the average Mentor Salary in India
    View more details

    Toppr Mentor Reviews and Ratings

    based on 8 reviews

    3.4/5

    Rating in categories

    3.9

    Skill development

    2.6

    Work-life balance

    3.7

    Salary

    2.9

    Job security

    3.3

    Company culture

    2.9

    Promotions

    3.2

    Work satisfaction

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