Toppr Mentor Interview Questions and Answers

Q1. What is javascript? explain with example
Ans. 
JavaScript is a programming language used to create interactive web pages and web applications.
• JavaScript is a client-side scripting language

• It can be used for form validation, creating animations, and dynamic content

• Example: document.getElementById('demo').innerHTML = 'Hello World!';
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Q2. What is HTML5? Have you worked with CSS
Ans. 
HTML5 is the latest version of the HTML standard used for creating and structuring web pages. CSS is used for styling the content of web pages.
• HTML5 is the fifth and latest version of the HTML standard

• It introduces new elements and attributes for better structuring of web pages

• CSS (Cascading Style Sheets) is used to style the content of web pages, such as changing colors, fonts, layout, etc.
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The test is given in pdf sheet, give me two days to prepare and live director level teacher is taken my interview

Topic was should addhar card be mandatory in banks

Q1. Why do you want to join byjus?
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Q2. Are you aware about the job role?
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Q1. What is customer support?
Ans. 
Customer support is the assistance provided to customers before, during, and after a purchase.
• Customer support involves addressing customer inquiries, issues, and complaints.

• It can be provided through various channels such as phone, email, chat, and social media.

• Customer support aims to ensure customer satisfaction and retention.

• Examples include troubleshooting technical problems, processing returns, and providing prod
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Q2. Difference between customer support and customer service
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Customer support focuses on resolving issues and providing technical assistance, while customer service focuses on building relationships and enhancing customer satisfaction.
• Customer support involves addressing technical issues and providing solutions.

• Customer service focuses on building relationships and enhancing customer satisfaction.

• Customer support may involve troubleshooting software or hardware problems.

• Customer...read more
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Q1. Whether you are vaccinated ( a recent virus spread in our country)or not? List out the technical features of the apps recently invented.
Ans. 
I'm sorry, but the question about vaccination and the question about technical features of recently invented apps are not related. Could you please clarify which question you would like me to answer?
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Q2. Are you educated?checked the interviewee's literacy.
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Q3. Checked whether am I able to do the job in an eco-friendly manner.
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Q1. Whether you are willing to do this job or not.
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Q1. *whether you are self sufficient or not?
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Q2. Any traumas do you have?
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Q3. Do you have any self supporting system?
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Q1. Covinceing skills how to manager a customer
Ans. 
Convincing skills are essential to effectively manage a customer by understanding their needs and providing solutions.
• Listen actively to the customer's concerns and needs

• Empathize with the customer to build rapport

• Present solutions that address the customer's specific needs

• Handle objections calmly and provide relevant information to overcome them

• Follow up with the customer to ensure satisfaction
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Q2. Scenioreo questions, why do u join byjus
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