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Tek Experts Technical Support Engineer Interview Questions and Answers
Tek Experts Technical Support Engineer Interview Experiences
3 interviews found
Verbal reasoning. Quantitative... Technical
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed before Dec 2023. There were 3 interview rounds.
Test for fundamental networking concepts, including TCP/IP, DNS, support roles, and basic Azure knowledge.
(1 Question)
- Q1. How does DNS work? Why should you join the team?
- Ans.
DNS translates domain names to IP addresses, allowing users to access websites using human-readable names.
DNS stands for Domain Name System
It works by translating domain names (e.g. www.google.com) to IP addresses (e.g. 172.217.3.206)
DNS servers store records like A, CNAME, MX, etc. to map domain names to IP addresses
Join the team to troubleshoot DNS issues, optimize DNS configurations, and ensure smooth internet conne
(1 Question)
- Q1. Introduce yourself Why do you want to work for us
- Ans.
I am a dedicated Technical Support Engineer with a passion for problem-solving and a strong desire to contribute to a dynamic team.
I have a strong background in IT and troubleshooting technical issues
I enjoy helping customers resolve their technical problems efficiently
I am excited about the opportunity to work for a company known for its innovative technology solutions
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed before Mar 2023. There was 1 interview round.
(1 Question)
- Q1. Office 365 products
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Selected
I was interviewed in Nov 2024.
(2 Questions)
- Q1. About self and past experience
- Q2. Technical round
I applied via Naukri.com and was interviewed in Oct 2022. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Previous company experiences and about roles and responsibilities.
- Q2. Salary discussion and some basic formalities for onboarding
- Q3. What kind of basic problems are there in a laptop or a desktop? What are the parts available in a desktop? About os related issues or some networking related query.
- Ans.
Basic problems in laptops/desktops, desktop parts, OS and networking issues.
Basic problems: slow performance, overheating, hardware failure, software issues
Desktop parts: motherboard, CPU, RAM, hard drive, power supply, graphics card
OS issues: installation, updates, compatibility, driver issues
Networking issues: connectivity, speed, security
Interview Preparation Tips
- Device Drivers
- Operating Systems
- Computer Hardware
- Network Engineering
Skills evaluated in this interview
Customer Support Executive Interview Questions & Answers
ABM Techno-Matrix Private Limited
Anonymous
posted on 10 Aug 2024
Selected
I applied via Approached by Company and was interviewed in Jul 2024. There was 1 interview round.
(1 Question)
- Q1. What is your experience
- Ans.
I have 3 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.
3 years of experience in customer support roles
Handled inquiries and resolved issues
Provided excellent customer service
Interview Preparation Tips
Desktop Support Engineer Interview Questions & Answers
Contizant Technologies
Anonymous
posted on 17 Nov 2023
I applied via Approached by Company and was interviewed in Oct 2023. There were 4 interview rounds.
Choose the best answer
Basic of codings, coding related question
(2 Questions)
- Q1. Self introduction
- Q2. Technical question
Customer Support Associate Interview Questions & Answers
Amazon Sellers Services
Anonymous
posted on 31 Mar 2022
I applied via Recruitment Consulltant and was interviewed in Oct 2021. There were 3 interview rounds.
Topic on social media boon or bane
Versant test
(5 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why should we hire you?
- Q5. Tell me about yourself.
Interview Preparation Tips
- Teaching English
Selected
I was interviewed in Nov 2024.
(2 Questions)
- Q1. About self and past experience
- Q2. Technical round
I applied via Naukri.com and was interviewed in Sep 2021. There were 3 interview rounds.
In 1st round, they checked typing speed, customer handling skills, psychology test
(2 Questions)
- Q1. Just basic questions related to Hardware components
- Q2. What are the hardware components
- Ans.
Hardware components are physical parts of a computer system that can be seen and touched.
Central Processing Unit (CPU)
Random Access Memory (RAM)
Hard Disk Drive (HDD)
Solid State Drive (SSD)
Motherboard
Power Supply Unit (PSU)
Graphics Processing Unit (GPU)
Sound Card
Network Interface Card (NIC)
Optical Drive
(3 Questions)
- Q1. What are your salary expectations?
- Q2. Share details of your previous job.
- Q3. Tell me about yourself.
Interview Preparation Tips
Skills evaluated in this interview
Tek Experts Interview FAQs
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Tek Experts Technical Support Engineer Interview Process
based on 3 interviews
Interview experience
Technical Support Engineer Interview Questions from Similar Companies
Tek Experts Technical Support Engineer Reviews and Ratings
based on 7 reviews
Rating in categories
|
Technical Support Engineer
17
salaries
|  ₹4 L/yr - ₹14.9 L/yr |
|
Technical Lead
3
salaries
| ₹90 L/yr - ₹101 L/yr |
|
Customer Service Manager
3
salaries
| ₹3 L/yr - ₹3.6 L/yr |
|
Technical Support
3
salaries
| ₹2 L/yr - ₹11 L/yr |
|
Technical Support Engineer 2
3
salaries
| ₹1 L/yr - ₹10 L/yr |
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