Tech Mahindra Salesforce Administrator and Developer Interview Questions and Answers

Q1. Explain Lifecycle hook of LWC
Ans. 
Lifecycle hooks in LWC are methods that allow developers to interact with the component lifecycle at specific points.
• Lifecycle hooks include connectedCallback, disconnectedCallback, renderedCallback, errorCallback, and others.

• connectedCallback is called when a component is inserted into the DOM.

• disconnectedCallback is called when a component is removed from the DOM.

• renderedCallback is called after the component's templ...read more
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Q2. Explain Security Model
Ans. 
Security model refers to the framework that controls access to data within a system.
• Defines who can access what data

• Includes roles, profiles, and permissions

• Ensures data integrity and confidentiality

• Can be customized to meet specific security requirements
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Q3. How to acheive child to parent communication
Ans. 
Child to parent communication can be achieved in Salesforce using lookup relationships or formula fields.
• Create a lookup relationship field on the child object that references the parent object

• Use formula fields to display parent information on the child record

• Utilize cross-object formulas to display parent fields on related lists or reports
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Q1. What is crm tool
Ans. 
CRM tool is a software used to manage customer relationships, interactions, and data.
• CRM stands for Customer Relationship Management

• Helps businesses track customer interactions, sales, and marketing efforts

• Improves customer satisfaction and retention

• Examples: Salesforce, HubSpot, Zoho CRM
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Q2. What are Salesforce service modules
Ans. 
Salesforce service modules are pre-built functionalities that can be easily integrated into Salesforce to enhance its capabilities.
• Service Cloud module for customer service management

• Sales Cloud module for sales automation

• Marketing Cloud module for marketing automation

• Community Cloud module for building online communities

• Analytics Cloud module for data analysis and visualization
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Q3. What are Salesforce products
Ans. 
Salesforce products include Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Community Cloud, and more.
• Sales Cloud - for sales automation and CRM

• Service Cloud - for customer service and support

• Marketing Cloud - for marketing automation and analytics

• Commerce Cloud - for e-commerce solutions

• Community Cloud - for building online communities

• Salesforce Platform - for app development and customization
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Q4. Salesforce applications
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Q5. Salesforce aditions
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Q1. Difference between role and profile
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20Mins Duration. Admin Interview Questions, FLOWS, AutomationTools, Salesforce Securities.

25 Mins Duration. Developing Trigger Coding, Handler Class, Test class, Integration.

Q1. 10 Minutes Duration. Introduction, Expected CTC.
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Q2. Introduce YourSelf
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Q3. What is the difference between Salesforce Admin and Developing.
Ans. 
Salesforce Admin focuses on configuration and maintenance, while Developer focuses on customization and coding.
• Admins focus on configuring and maintaining Salesforce orgs, such as setting up user permissions and creating workflows.

• Developers focus on customizing Salesforce orgs through coding, such as creating custom objects and integrations.

• Admins require declarative skills like point-and-click configuration, while De...read more
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Q4. What is Your Expected CTC As a fresher.
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Round duration - 140 minutes
Round difficulty - Medium

Test timing was at 2:00 pm , it was conducted in a college and the environment was good for the test. Camera was a primary part of test, so no suspicious activity.

Q1. 
Sum of Two Numbers Represented as Arrays
Given two numbers in the form of two arrays where each element of the array represents a digit, calculate the sum of these two numbers and return this sum as an ar...read more
Ans. 
Given two numbers represented as arrays, calculate their sum and return the result as an array.
• Iterate through the arrays from right to left, adding digits and carrying over if necessary

• Handle cases where one array is longer than the other by considering the remaining digits

• Ensure the final sum array does not have any leading zeros
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Round duration - 20 minutes
Round difficulty - Easy

The round was conducted at around 12 p.m. I was called at the college location and then it was conducted. The interviewer was quite polite and frank.

Round duration - 8 minutes
Round difficulty - Easy

This round was conducted right after finishing and clearing the technical round at the same place and on the same day.