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Tech Mahindra Salesforce Administrator and Developer Interview Questions and Answers

Updated 25 Apr 2024

Tech Mahindra Salesforce Administrator and Developer Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Apr 2023.

Round 1 - HR 

(1 Question)

  • Q1. Your current role and your expectations
Round 2 - Technical 

(1 Question)

  • Q1. Salesforce Portals, Service cloud, Matching Rules, Duplicate, Bulk data management,

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Company Website and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Explain Lifecycle hook of LWC
  • Ans. 

    Lifecycle hooks in LWC are methods that allow developers to interact with the component lifecycle at specific points.

    • Lifecycle hooks include connectedCallback, disconnectedCallback, renderedCallback, errorCallback, and others.

    • connectedCallback is called when a component is inserted into the DOM.

    • disconnectedCallback is called when a component is removed from the DOM.

    • renderedCallback is called after the component's templ...

  • Answered by AI
  • Q2. Explain Security Model
  • Ans. 

    Security model refers to the framework that controls access to data within a system.

    • Defines who can access what data

    • Includes roles, profiles, and permissions

    • Ensures data integrity and confidentiality

    • Can be customized to meet specific security requirements

  • Answered by AI
  • Q3. How to acheive child to parent communication
  • Ans. 

    Child to parent communication can be achieved in Salesforce using lookup relationships or formula fields.

    • Create a lookup relationship field on the child object that references the parent object

    • Use formula fields to display parent information on the child record

    • Utilize cross-object formulas to display parent fields on related lists or reports

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Referral and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

20Mins Duration. Admin Interview Questions, FLOWS, AutomationTools, Salesforce Securities.

Round 2 - Coding Test 

25 Mins Duration. Developing Trigger Coding, Handler Class, Test class, Integration.

Round 3 - HR 

(4 Questions)

  • Q1. 10 Minutes Duration. Introduction, Expected CTC.
  • Q2. Introduce YourSelf
  • Q3. What is the difference between Salesforce Admin and Developing.
  • Ans. 

    Salesforce Admin focuses on configuration and maintenance, while Developer focuses on customization and coding.

    • Admins focus on configuring and maintaining Salesforce orgs, such as setting up user permissions and creating workflows.

    • Developers focus on customizing Salesforce orgs through coding, such as creating custom objects and integrations.

    • Admins require declarative skills like point-and-click configuration, while De...

  • Answered by AI
  • Q4. What is Your Expected CTC As a fresher.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Salesforce 

(5 Questions)

  • Q1. What is crm tool
  • Ans. 

    CRM tool is a software used to manage customer relationships, interactions, and data.

    • CRM stands for Customer Relationship Management

    • Helps businesses track customer interactions, sales, and marketing efforts

    • Improves customer satisfaction and retention

    • Examples: Salesforce, HubSpot, Zoho CRM

  • Answered by AI
  • Q2. What are Salesforce service modules
  • Ans. 

    Salesforce service modules are pre-built functionalities that can be easily integrated into Salesforce to enhance its capabilities.

    • Service Cloud module for customer service management

    • Sales Cloud module for sales automation

    • Marketing Cloud module for marketing automation

    • Community Cloud module for building online communities

    • Analytics Cloud module for data analysis and visualization

  • Answered by AI
  • Q3. What are Salesforce products
  • Ans. 

    Salesforce products include Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Community Cloud, and more.

    • Sales Cloud - for sales automation and CRM

    • Service Cloud - for customer service and support

    • Marketing Cloud - for marketing automation and analytics

    • Commerce Cloud - for e-commerce solutions

    • Community Cloud - for building online communities

    • Salesforce Platform - for app development and customization

  • Answered by AI
  • Q4. Salesforce applications
  • Q5. Salesforce aditions

Interview Preparation Tips

Topics to prepare for Genpact Salesforce Administrator and Developer interview:
  • Salesforce adminstration,
  • Salesforce developer

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(5 Questions)

  • Q1. No questions asked
  • Q2. Interviewer did not show up
  • Q3. Interviewer did bit show up
  • Q4. No one has come
  • Q5. I waited for 3 hours

Interview Preparation Tips

Interview preparation tips for other job seekers - They made me wait for 3 hours with no communication on when the interview would be and finally no interviewer showed up ..not sure what kind of professionalism is that.
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Coding Test 

Trigger scenario based question

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. Basic Salesforce admin and developer questions. Scenario-based questions were asked. For example, How would you update multiple child records when a field from a parent record was updated?
  • Q2. Types of flows, triggers, and examples
  • Ans. 

    Types of flows and triggers in Salesforce development

    • Flows: Screen flows, auto-launched flows, record-triggered flows

    • Triggers: Before triggers, after triggers, validation rules

    • Examples: Creating a screen flow for lead qualification, using a before trigger to update a field

  • Answered by AI
  • Q3. Any integration that you worked on
  • Q4. Security model related questions
Round 3 - Behavioral 

(1 Question)

  • Q1. Asked about the projects that I worked on, agile methodologies, challenging project that I worked on etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Everything from your resume will be asked, even the past projects and your roles.

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

There was a 2 hours aptitude test on amcat for NTT DATA

Round 3 - Group Discussion 

A common topic was given to check communication skills

Round 4 - Technical 

(1 Question)

  • Q1. Questions were asked from OOPS, DBMS, Final year project etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Job Portal and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is apex use in salesforce
  • Ans. 

    Apex is a programming language used in Salesforce for creating custom business logic and functionality.

    • Used to write custom code on the Salesforce platform

    • Apex classes are used to define data types and methods

    • Triggers are used to perform actions before or after records are inserted, updated, or deleted

  • Answered by AI
  • Q2. How to LWC use in salesforce
  • Ans. 

    LWC (Lightning Web Components) are a modern UI framework for building web components in Salesforce.

    • LWC allows developers to build components using modern web standards like JavaScript and HTML.

    • LWC can be used to create custom user interfaces in Salesforce Lightning Experience.

    • LWC can interact with Salesforce data and metadata using Apex controllers and Lightning Data Service.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - good

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Case Study 

Based on your work done in the past

Round 3 - HR 

(2 Questions)

  • Q1. Basic details and salary composition
  • Q2. Bonus and variable amount details

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Salesforce Administrator and Developer interview?
Tech Mahindra interview process usually has 2 rounds. The most common rounds in the Tech Mahindra interview process are HR and Technical.

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Tech Mahindra Salesforce Administrator and Developer Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Tech Mahindra Salesforce Administrator and Developer Salary
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₹4 L/yr - ₹9 L/yr
At par with the average Salesforce Administrator and Developer Salary in India
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