Tech Mahindra Sales Officer Interview Questions and Answers

Q1. Technical realted to Sales
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Q2. Why sales Job you interested
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I attended questions which was asked in questions

Q1. Tell me your self? What is your salary expectations?
Ans. My name is varshini dk I am pursuing in b.com I have computer knowledge in mso . I expected around 10,000
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Q2. Where are you from? In your family how many families are there?
Ans. I am from Mangalore In my family there are 4people
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Q1. Basics of ServerIn depth of server
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Q1. Server and storage in depth
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Q2. About workloads
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Q1. About Gen AI basics
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Q1. How to convince customer
Ans. 
To convince a customer, understand their needs, build trust, provide value, and address objections.
• Listen actively to understand the customer's needs and pain points.

• Build trust by being knowledgeable, reliable, and transparent.

• Highlight the value and benefits of your product or service.

• Address objections by providing solutions and addressing concerns.

• Use persuasive communication skills and techniques.

• Provide excellent...read more
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Q2. How to explain ur products
Ans. 
Our products are designed to meet the needs of our customers and provide them with the best possible solutions.
• Start by identifying the customer's needs and concerns

• Explain how our products can address those needs and concerns

• Highlight the unique features and benefits of our products

• Provide examples of how our products have helped other customers

• Answer any questions the customer may have
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Q3. What type of products u have sale to customers
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Q4. Ur products was damaged customer issues
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Q5. How to talk customers customer was very serious
Ans. 
When a customer is serious, it's important to remain calm and empathetic while addressing their concerns.
• Listen actively to the customer and acknowledge their concerns

• Use a calm and reassuring tone of voice

• Empathize with the customer's situation and offer solutions

• Avoid being defensive or dismissive of the customer's concerns

• Thank the customer for bringing the issue to your attention and assure them that you will do ev
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Q6. How to realize customer to talk
Ans. 
To realize customer to talk, build rapport, ask open-ended questions, listen actively, and show empathy.
• Build rapport by finding common ground and showing genuine interest in the customer.

• Ask open-ended questions that encourage the customer to share their thoughts and feelings.

• Listen actively to what the customer is saying and show that you understand by paraphrasing or summarizing their points.

• Show empathy by acknowle...read more
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Math

Q1. Self and working detail
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Q2. Education detail and self
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