Tech Mahindra Sales Officer Interview Questions and Answers

Round duration - 128 minutes
Round difficulty - Easy

Time of assessment: 10:00 am. You would recieve the Wipro Boarding Pass a day prior to the assessment after which you need to do a password reset. The Amcat platform was very user friendly. The coding ide was also lag-free.

Q1. 
Star Pattern Generation
Develop a function to print star patterns based on the given number of rows 'N'. Each row in the pattern should follow the format demonstrated in the example.
The picture illustra...read more
Ans. 
Function to print star patterns based on the given number of rows 'N'.
• Iterate through each row from 1 to N

• For each row, print spaces (N-row) followed by stars (2*row-1)

• Repeat the above step for all rows to generate the pattern
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Round duration - 20 minutes
Round difficulty - Easy

It was the technical round. It started around 11 am. The interviewer was very friendly and helped me along to get the approach of solving a given problem.

Round duration - 20 minutes
Round difficulty - Easy

The interview started at 8pm at night. The interviewer was very friendly and just wanted an honest conversation with the candidates.

Q1. About your self
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Q2. Family background
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Q3. About product specialist
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Q4. Why are you joining our company
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Q1. Basics of ServerIn depth of server
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Q1. Server and storage in depth
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Q2. About workloads
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Q1. About Gen AI basics
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Q1. Demonstrate accountability
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Q2. Challenging situations and highlight your ability to take accountability
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Q1. Ability to collaborate
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I excel in collaborating with cross-functional teams to achieve sales targets through effective communication and teamwork.
• Strong communication skills to effectively convey ideas and goals

• Ability to listen actively and understand perspectives of team members

• Flexibility to adapt to different working styles and personalities

• Experience in successfully working with marketing, product, and customer service teams to drive sa
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Q2. Discuss examples that will demonstrate the value
Ans. 
Providing examples of successful sales strategies and their impact on revenue growth.
• Implemented targeted email campaigns resulting in a 20% increase in lead generation

• Introduced a loyalty program leading to a 15% growth in customer retention

• Utilized social media advertising to reach new markets and increase sales by 25%
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Q1. Tell me about yourself. And your past experience
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Q2. Why should we hire you
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Q1. How to convince customer
Ans. 
To convince a customer, understand their needs, build trust, provide value, and address objections.
• Listen actively to understand the customer's needs and pain points.

• Build trust by being knowledgeable, reliable, and transparent.

• Highlight the value and benefits of your product or service.

• Address objections by providing solutions and addressing concerns.

• Use persuasive communication skills and techniques.

• Provide excellent...read more
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Q2. How to explain ur products
Ans. 
Our products are designed to meet the needs of our customers and provide them with the best possible solutions.
• Start by identifying the customer's needs and concerns

• Explain how our products can address those needs and concerns

• Highlight the unique features and benefits of our products

• Provide examples of how our products have helped other customers

• Answer any questions the customer may have
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Q3. What type of products u have sale to customers
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Q4. Ur products was damaged customer issues
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Q5. How to talk customers customer was very serious
Ans. 
When a customer is serious, it's important to remain calm and empathetic while addressing their concerns.
• Listen actively to the customer and acknowledge their concerns

• Use a calm and reassuring tone of voice

• Empathize with the customer's situation and offer solutions

• Avoid being defensive or dismissive of the customer's concerns

• Thank the customer for bringing the issue to your attention and assure them that you will do ev
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Q6. How to realize customer to talk
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To realize customer to talk, build rapport, ask open-ended questions, listen actively, and show empathy.
• Build rapport by finding common ground and showing genuine interest in the customer.

• Ask open-ended questions that encourage the customer to share their thoughts and feelings.

• Listen actively to what the customer is saying and show that you understand by paraphrasing or summarizing their points.

• Show empathy by acknowle...read more
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